Envoy Financial Reviews 290

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 141 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness and positive attitude, making interactions pleasant and productive. The service provided is frequently highlighted as excellent, with many people appreciating the personalized and understanding approach. Reviewers are particularly impressed with the quick response times and the smooth user experience, noting that the company's knowledge and professionalism truly stand out. Many consumers found the process straightforward and stress-free, even for first-time buyers, thanks to clear explanations and constant updates.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, helpfulness, and... See more

Service

Consumers find service to be positive. Many reviewers highlight the professionalism, efficiency, and genuine... See more

Customer service

Customers consistently note positive experiences with customer service. Reviewers frequently highlight the... See more

User experience

Clients share positive opinions on user experience, consistently highlighting how the process was made easy,... See more

Response time

Reviewers consistently express satisfaction with the response times. Customers highlight that staff members... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Couldn't rate Graeme and Karolina from Envoy Financial highly enough. We recently moved into our new home, and as this was our first time dealing with both selling and buying, their advice and guidanc... See more

Company replied

Rated 5 out of 5 stars

Ross and Erin are simply the best when it comes to mortgages. As a first-time buyer, I had countless small questions and worries, but they patiently clarified every single one without hesitation. T... See more

Company replied

Rated 5 out of 5 stars

Meryn at Envoy Financial was amazing in helping me secure both my mortgage deal and life insurance policy. She explained everything clearly, guided me through the whole process, and made it all feel r... See more

Company replied

Rated 5 out of 5 stars

Another massive thank you to my long term mortgage advisor Robyn who has completed all the mortgage applications on my property since 2019. You’re still the best in the business and still manage... See more

Company replied


Company details

  1. Mortgage Broker

Written by the company

At Envoy we cover all facets of property related mortgage advice. To put it simply we allow our clients to make value adding decisions based on our extensive experience & market knowledge. We offer a genuine end to end approach whether you’re buying your first home, moving home or looking to secure the best re-mortgage deal. Our whole focus is our clients. We aim to create a lifetime relationship with each client. We want to help you source and select your new home, secure you the funding you need to buy it; and ensure you have all the correct insurances in place to keep it.


Contact info

5.0

Excellent

TrustScore 5 out of 5

290 reviews

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Rated 5 out of 5 stars

As a first time buyer

As a first time buyer, the process of finding your first home can be very overwhelming, but Lauren has been absolutely fantastic. She has guided me through the entire process and my anxieties were definitely eased. Could not recommend you guys enough, thank you!

March 6, 2026
Unprompted review
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Reply from Envoy Financial

Glad we could help. Thanks for leaving us a review.

Rated 5 out of 5 stars

Excellent service

I was recommended Envoy Financial by a colleague and as a first time buyer I couldn't have had a better experience. From the outset Graeme was extremely open, knowledgeable and helpful. Having someone so experienced in my corner when dealing with estate agents and advising on all aspects of the buying process was invaluable. Karolina was also very professional and efficient in the later stages. I won't be going anywhere else for mortgage services in the future.

March 6, 2026
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Reply from Envoy Financial

Thanks for leaving us a review. We are glad we could help.

Rated 5 out of 5 stars

We used Lauren as our mortgage advisor…

We used Lauren as our mortgage advisor when we decided to sell our family home of 24 years and move to our dream house in the countryside. From start to finish, Lauren was absolutely amazing. She found us the best mortgage and insurance products to suit our needs and kept in touch throughout the whole process.
It was an anxious time for us, as we hadn’t moved in so long and everything felt new, but Lauren reassured us at every step and gave us real peace of mind. We’ll definitely continue to use Lauren and Envoy’s services in the future when it’s time to remortgage, and we’ve already passed her details on to friends because she was so good.
Thank you for everything, Lauren! x

December 15, 2025
Unprompted review
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Reply from Envoy Financial

We appreciate you taking the time to leave us a review and are glad we could help,

Rated 5 out of 5 stars

Buy to Let Mortgage Made Easy

Graeme and the team were very helpful and provided good advice, helping us secure our first Buy to Let mortgage as a newly set up company. The process was quick and went smoothly, with great communication throughout.

February 6, 2026
Unprompted review
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Reply from Envoy Financial

Pleased we could help. Thanks for leaving us a review.

Rated 5 out of 5 stars

Ross and Erin from Envoy Financial…

Ross and Erin from Envoy Financial helped support us through our morgage application. They were very attentive and helpful along the way. Whenever we had a question or a query they were great at getting back to us in a quick and timely manner.

Thank you both for all your help. We look forward to working with you guys again in the future.

February 10, 2026
Unprompted review
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Reply from Envoy Financial

Thanks for leaving us a review. We are glad we could help.

Rated 5 out of 5 stars

Professional, communicative, understanding.

This is my second mortgage through the team at Envoy Financial. I felt valued, informed and considered throughout the whole easy process. 10/10 will use again.

January 16, 2026
Unprompted review
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Reply from Envoy Financial

Glad we could help. Thanks for your review.

Rated 5 out of 5 stars

Amazing service

One word to sum up the experience we received from Meryn and the rest of the team AMAZING! From the start to completion Meryn and Amy have been so supportive and have helped us in so many ways that words can’t even describe. Every step of our remortgage journey Meryn has been on hand to support us and even though the solicitors in the middle became a bit sticky shall we say Meryn done her best to try and keep us positive. Thank you so much from the bottom of my heart for everything you have done.

January 30, 2026
Unprompted review
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Reply from Envoy Financial

Thanks for your review. Delighted we could help.

Rated 5 out of 5 stars

Great advice and genuinely exceptional service!

I couldn’t be more grateful to Kirsty, Graeme and Karolina. I initially came to them after being told by another company that paying nearly £6,000 in early repayment fees was the only way we’d be able to move house.
From the very first conversation, Envoy completely changed that outlook.

They went above and beyond to find a solution that actually made our move affordable, taking the time to clearly explain every step and guide us through the entire process. Communication was excellent throughout. Kirsty, Graeme and Karolina were always approachable, responsive, and happy to answer any questions, no matter how small. Nothing ever felt like a hassle.

They lifted a huge amount of pressure during what is usually a very stressful time, and for that I can’t thank them enough. I wouldn’t hesitate to recommend Envoy to anyone, an outstanding service from start to finish.

December 29, 2025
Unprompted review
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Reply from Envoy Financial

Thank you for your detailed review, we are glad we could help you.

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️

We will always be grateful for what they did for us. After struggling for 5 years to find a place to call home, we finally made this dream come true with the help and guidelines of Brogan and her team. I want to highlight as well how professional Brogan is been in handling our language barrier: I have lost count of how many times I asked her the same questions in order to clarify any doubts. They guided us in each step of the process of buying, explaining carfully and giving us updates. We will never be able to recommend them enough 🩷

November 14, 2025
Unprompted review
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Reply from Envoy Financial

We are glad we could help. Thank you for your kind words

Rated 5 out of 5 stars

Highly Recommend

Ross, Erin and the team at Envoy were extremely helpful with our mortgage needs. As we were both first time buyers we were unsure of the entire process however Ross helped us throughout, highly recommend.

January 14, 2026
Unprompted review
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Reply from Envoy Financial

Thanks. Delighted to have been able to help.

Rated 5 out of 5 stars

Can't thank Graeme and Karolina enough…

Can't thank Graeme and Karolina enough for all their help and support the last few months. They are both so helpful and make everything so clear and easy to understand. They've made the entire process much less stressful. Would recommend them to anyone!

January 9, 2026
Unprompted review
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Reply from Envoy Financial

We are glad we could help. Thank you for leaving us a review.

Rated 5 out of 5 stars

Great Experience

Graeme and Karolina were very knowledgeable and helpful - we’d definitely recommend them.

January 9, 2026
Unprompted review
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Reply from Envoy Financial

Glad we could help. Thanks for the review.

Rated 5 out of 5 stars

Amazing - everything you need!

Everything you need to know answered and dealt with promptly and professionally - my new first port of call for all things mortgages! Thank you to Ross & Erin, you’ve been great and will certainly recommend to friends & colleagues!

January 12, 2026
Unprompted review
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Reply from Envoy Financial

Delighted to have been able to help. Thank you for the kind words.

Rated 5 out of 5 stars

Another big thank you to Robyn.

Another massive thank you to my long term mortgage advisor Robyn who has completed all the mortgage applications on my property since 2019.
You’re still the best in the business and still manage to surprise me with how organised, hardworking, knowledgeable and genuinely thoughtful you are.
Thanks again and I’ll look forward to the next one knowing that (as always) you’ve got this covered.

Craig McAvoy

January 7, 2026
Unprompted review
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Reply from Envoy Financial

We are glad we could help. Thank you for leaving us such a kind review.

Rated 5 out of 5 stars

Excellent service from Gemma and Amy at…

Excellent service from Gemma and Amy at Envoy Financial. Very friendly and efficient and also got me a very competitive mortgage package. Easy to deal with great communication. Would recommend for anyone looking for a competitive mortgage package.

January 7, 2026
Unprompted review
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Reply from Envoy Financial

Glad we could help. Thank you for the kind words

Rated 5 out of 5 stars

The best mortgage advisor

Had the absolute pleasure of dealing with Lauren from envoy financial for my new mortgage. Lauren made the whole experience, stress free and so easy to understand. Lauren was always 1 step a head of the game with the whole process. Very appreciative of Lauren and the whole envoy financial team on securing me my mortgage.

October 28, 2025
Unprompted review
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Reply from Envoy Financial

Thanks for leaving us a review, we are glad we could help.

Rated 5 out of 5 stars

Amazing service!

Couldn't rate Graeme and Karolina from Envoy Financial highly enough. We recently moved into our new home, and as this was our first time dealing with both selling and buying, their advice and guidance was invaluable. They provided regular updates and check ins and were always on hand to answer any of our questions. Would recommend them to anyone!

November 7, 2025
Unprompted review
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Reply from Envoy Financial

We are pleased we could help. Thank you for your kind words.

Rated 5 out of 5 stars

Moving home 2025

Ross and Erin made the whole process of moving house much simpler and stress free. Highly recommend !

December 11, 2025
Unprompted review
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Reply from Envoy Financial

Delighted to have been able to help.

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