Envoy Financial Reviews 293

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 140 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, deep knowledge, and approachable attitude, making the entire process smooth and stress-free. The service provided is often described as excellent, with consumers noting the efficiency, clear explanations, and ease of their overall experience. Reviewers are particularly impressed with the quick response times and the smooth user experience, highlighting that questions are answered promptly and clearly, providing peace of mind. Many people appreciate the personalized support, especially first-time buyers who found the guidance invaluable in navigating complex processes like securing mortgages and insurance.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the team's professionalism,... See more

Service

Consumers find service to be positive, often describing it as brilliant, fantastic, and exceptional. Many... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting their responsiveness, dedication,... See more

User experience

Customers consistently note positive experiences with user experience. Reviewers, especially first-time... See more

Response time

Clients share positive opinions on response time. Customers consistently praise the quick and timely... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Couldn't rate Graeme and Karolina from Envoy Financial highly enough. We recently moved into our new home, and as this was our first time dealing with both selling and buying, their advice and guidanc... See more

Company replied

Rated 5 out of 5 stars

Ross and Erin are simply the best when it comes to mortgages. As a first-time buyer, I had countless small questions and worries, but they patiently clarified every single one without hesitation. T... See more

Company replied

Rated 5 out of 5 stars

Meryn at Envoy Financial was amazing in helping me secure both my mortgage deal and life insurance policy. She explained everything clearly, guided me through the whole process, and made it all feel r... See more

Company replied

Rated 5 out of 5 stars

Another massive thank you to my long term mortgage advisor Robyn who has completed all the mortgage applications on my property since 2019. You’re still the best in the business and still manage... See more

Company replied


Company details

  1. Mortgage Broker

Written by the company

At Envoy we cover all facets of property related mortgage advice. To put it simply we allow our clients to make value adding decisions based on our extensive experience & market knowledge. We offer a genuine end to end approach whether you’re buying your first home, moving home or looking to secure the best re-mortgage deal. Our whole focus is our clients. We aim to create a lifetime relationship with each client. We want to help you source and select your new home, secure you the funding you need to buy it; and ensure you have all the correct insurances in place to keep it.


Contact info

4.9

Excellent

TrustScore 5 out of 5

293 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Meryn was absolutely fantastic…

Meryn was absolutely fantastic throughout the whole process of helping us to secure our mortgage. The communication, expertise and peace of mind that was provided was invaluable whilst navigating our house move. Cant thank Meryn at Envoy Financial enough and highly recommend to anyone!

September 19, 2025
Unprompted review
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Reply from Envoy Financial

We appreciate your kind words. Thank you

Rated 5 out of 5 stars

Excellent service

Excellent service! Thanks to Ross for all the assistance, we were able to get the best mortgage offer and property. Highly recommend ‘ENVOY FINANCIAL’

May 16, 2025
Unprompted review
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Reply from Envoy Financial

Thank you. We are glad we could help.

Rated 5 out of 5 stars

If I could give them 6 stars I would

Massive thanks to Ross and Erin at Envoy. As a first time buyer with not even a basic understanding of mortgages or the processes involved, I couldn't have asked for better service. Communication was excellent, clear, concise, super flexible with contact times. There was no upsell for better commission, pushing you this way or that. A solution was provided based exactly on my needs, alternatives were discussed with positives and negatives and then recommendations were suggested based on my circumstances.

For what is one of the most stressful endeavours people can do, they removed the stress.

This may have been my first time using their service, it certainly won't be the last. Speak again come renewal time.

Thanks again,
Alan

August 28, 2025
Unprompted review
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Reply from Envoy Financial

Thank you for your kind review, it means a lot to us. We are delighted we could help.

Rated 5 out of 5 stars

Couldn't have asked for a better Mortgage advisor

Graeme and the team at Envoy Financial were fantastic! They found us the best mortgage deal, even securing a better rate before completion that saved us £50 a month. Graeme was flexible, available evenings and weekends, and Amy and Katriona kept us updated throughout. Highly recommend Envoy Financial!

August 29, 2025
Unprompted review
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Reply from Envoy Financial

Thank you for leaving us a positive review. We are glad we could help.

Rated 5 out of 5 stars

Amazing service

Ross and Erin made our house buying experience seem easy, taking out all the hard bits like sourcing the correct products, providing information. All we were left to do us was sign some forms and move in. Can't thank them enough for their help now and ongoing. I would definitely recommend them if ypu are looking to move!

August 22, 2025
Unprompted review
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Reply from Envoy Financial

Glad we could help! Thanks for leaving us a kind review.

Rated 5 out of 5 stars

Outstanding service

Outstanding service. Lauren made it easy took all the stress and hassle out of it would highly recommend.

September 11, 2025
Unprompted review
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Reply from Envoy Financial

Thank you, glad we could help.

Rated 5 out of 5 stars

Absolutely brilliant experience with…

Absolutely brilliant experience with Robyn all the way through the process of buying our house and getting a mortgage sorted, to actively fighting in our corner against an error made by a lender that could have cost us a significant amount of money.

I have no hesitation with recommending Envoy.

September 11, 2025
Unprompted review
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Reply from Envoy Financial

We appreciate the kind words, thank you.

Rated 5 out of 5 stars

Ross and his team were incredible

Ross and his team were incredible! They supported us through every step of buying our home—from checking rates to sorting out the mortgage—and always made everything feel so easy and fast. Even though this review is a little late (we’ve only just settled in!), we can’t forget the lovely house card you sent—it truly made us feel special. We are so happy with their service and can’t recommend Ross and his team highly enough. Thank you for making our home-buying journey smooth, personal, and stress-free!

June 5, 2025
Unprompted review
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Reply from Envoy Financial

Thank you for leaving us such kind words. We are delighted to have been able to help.

Rated 5 out of 5 stars

Lauren at Envoy was amazing!

Lauren at Envoy was amazing!! We were 1st time buyers and literally did not have a clue where to start. She made the process so simple and easy for us, with no hassle whatsoever! Communication was great and she was always so attentive to detail. Can’t recommend this place more.

September 5, 2025
Unprompted review
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Reply from Envoy Financial

Thanks. We are glad we could help.

Rated 5 out of 5 stars

Envoy made first-time buying a breeze

Ross and Erin at Envoy were brilliant. We were buying our first home so their advice on our options and what needed done, the fact they handled the complexities of the mortgage and insurance for us, and their recommendations for contacts including solicitors was invaluable.

September 5, 2025
Unprompted review
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Reply from Envoy Financial

We are delighted we could help. Thanks for leaving us a kind review.

Rated 5 out of 5 stars

Ross was really helpful and friendly…

Ross was really helpful and friendly throughout the process of obtaining a mortgage and made it easy for us. Will be using again when the time comes to look for products.

August 28, 2025
Unprompted review
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Reply from Envoy Financial

Glad we could help. Thank you for leaving us a kind review.

Rated 5 out of 5 stars

Highly recommend

Can’t recommend enough. Excellent communication, was in touch well before my fixed rate was up to help me secure a better deal. Will definitely be working with Envoy Financial in the future.

August 31, 2025
Unprompted review
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Reply from Envoy Financial

Thank you. We are pleased we could help.

Rated 5 out of 5 stars

Highly recommend

My product was up for review and Ross was able to provide expert advice on the options available, providing a steer on what he thought best but with no pressure on final decision. Brilliant service; professional and great communication throughout. Highly recommend.

August 31, 2025
Unprompted review
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Reply from Envoy Financial

We are delighted to have been able to help. Thank you for leaving us a kind review.

Rated 5 out of 5 stars

I’ve used Envoy Financial many times

I’ve used Envoy Financial many times, can’t recommend them enough. completed and got the keys for another buy to let mortgage with the help of Envoy. 5 star service from Graeme and Karolina yet again.

August 29, 2025
Unprompted review
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Reply from Envoy Financial

We are glad we could help. Thank you for leaving us a positive review.

Rated 5 out of 5 stars

Outstanding service!


I honestly can’t recommend Envoy financial enough - my partner and I have just moved in to our dream house at Taylor Wimpey and Graeme and Karolina have been amazing from start to finish. Graeme was so helpful and explained everything to us and answered any questions we asked. Always at the end of the phone whenever we needed anything. Thanks again!

August 30, 2025
Unprompted review
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Reply from Envoy Financial

We are delighted we could assist you. Thanks for leaving us a review.

Rated 5 out of 5 stars

5 Star Service!

I honestly cannot recommend Envoy Financial enough. Graeme & Karolina went above & beyond for me taking all the stress away and explaining everything clearly & simply. I wouldn’t go anywhere else! A 5 star service!!

August 1, 2025
Unprompted review
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Reply from Envoy Financial

We are pleased we could help. Thanks for leaving us a review.

Rated 5 out of 5 stars

Meryn at Envoy Financial was amazing in…

Meryn at Envoy Financial was amazing in helping me secure both my mortgage deal and life insurance policy. She explained everything clearly, guided me through the whole process, and made it all feel really straightforward. Her support took away so much stress, and I couldn’t be happier with the service. Highly recommend!

August 22, 2025
Unprompted review
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Reply from Envoy Financial

Thank you for leaving us a kind review. We are delighted we could help.

Rated 5 out of 5 stars

Fantastic experience

Fantastic experience. Brogan helped us find a good deal, and she was very quick and efficient. Great communication also. We will use their services again in the future for sure!

August 18, 2025
Unprompted review
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Reply from Envoy Financial

We are glad we could help. Thanks for leaving us a review.

Rated 5 out of 5 stars

Thank you Robyn and Envoy!

Robyn from Envoy was extremely helpful and friendly all the way through the process of getting my first mortgage and flat. Always quick to respond to any questions and really helped me understand things when I was a bit out of my depth. Would highly recommend both Robyn and Envoy for anyone looking into getting a mortgage.

August 15, 2025
Unprompted review
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Reply from Envoy Financial

We are delighted to have been able to help. Thank you for leaving us a kind review.

Rated 5 out of 5 stars

Legend!

Ross was absolutely fantastic from the get go, secured our dream house and got us fantastic rates on mortgage. Would highly recommend.

August 7, 2025
Unprompted review
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Reply from Envoy Financial

Thank you for the review, we are glad we could help.

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