Envoy Financial Reviews 294

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 140 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, deep knowledge, and approachable attitude, making the entire process smooth and stress-free. The service provided is often described as excellent, with consumers noting the efficiency, clear explanations, and ease of their overall experience. Reviewers are particularly impressed with the quick response times and the smooth user experience, highlighting that questions are answered promptly and clearly, providing peace of mind. Many people appreciate the personalized support, especially first-time buyers who found the guidance invaluable in navigating complex processes like securing mortgages and insurance.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the team's professionalism,... See more

Service

Consumers find service to be positive, often describing it as brilliant, fantastic, and exceptional. Many... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting their responsiveness, dedication,... See more

User experience

Customers consistently note positive experiences with user experience. Reviewers, especially first-time... See more

Response time

Clients share positive opinions on response time. Customers consistently praise the quick and timely... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Couldn't rate Graeme and Karolina from Envoy Financial highly enough. We recently moved into our new home, and as this was our first time dealing with both selling and buying, their advice and guidanc... See more

Company replied

Rated 5 out of 5 stars

Ross and Erin are simply the best when it comes to mortgages. As a first-time buyer, I had countless small questions and worries, but they patiently clarified every single one without hesitation. T... See more

Company replied

Rated 5 out of 5 stars

Meryn at Envoy Financial was amazing in helping me secure both my mortgage deal and life insurance policy. She explained everything clearly, guided me through the whole process, and made it all feel r... See more

Company replied

Rated 5 out of 5 stars

Another massive thank you to my long term mortgage advisor Robyn who has completed all the mortgage applications on my property since 2019. You’re still the best in the business and still manage... See more

Company replied


Company details

  1. Mortgage Broker

Written by the company

At Envoy we cover all facets of property related mortgage advice. To put it simply we allow our clients to make value adding decisions based on our extensive experience & market knowledge. We offer a genuine end to end approach whether you’re buying your first home, moving home or looking to secure the best re-mortgage deal. Our whole focus is our clients. We aim to create a lifetime relationship with each client. We want to help you source and select your new home, secure you the funding you need to buy it; and ensure you have all the correct insurances in place to keep it.


Contact info

4.9

Excellent

TrustScore 5 out of 5

294 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Great service

We were put in touch with Graeme at Envoy Financial by Taylor Wimpey when purchasing a new build home. Graeme was very professional, efficient, knowledgeable and friendly. We could not have asked for a better service. Graeme was always available to answer any queries and nothing was too much trouble.
Thank you Graeme and your team for such an amazing service.
B Hughes.

May 23, 2025
Unprompted review
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Reply from Envoy Financial

Delighted to have been able to help. Thanks for leaving us a kind review.

Rated 5 out of 5 stars

Fantastic service

Fantastic service

Ross and his team covered everything and could not have made it any easier. Dealt with anything I asked and offered advice and guidance when required. Could not recommend enough

April 11, 2025
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Reply from Envoy Financial

Thank you for leaving us a positive review, we are glad we could help.

Rated 5 out of 5 stars

Where do we even begin? Steffi Docherty of Envoy Financial is, without doubt, the best in the business.


From the very first conversation, Steffi brought a personal touch alongside clear, professional, and well-explained advice that made the world of difference to us. As two young first-time buyers with a little girl, we were struggling to get a proper start in life and find a home to call our own. That all changed the moment we reached out to Steffi.

She went above and beyond at every stage of the journey. Not only did she explain everything in a way that was easy to understand, she made the whole process relatable, using real-life examples to help us feel informed and in control. It’s rare to find someone who can combine such professionalism with genuine care and compassion – but that’s exactly what Steffi does.

She didn’t just arrange our mortgage; she looked out for properties, contacted estate agents on our behalf, booked viewings, chased information, and made sure we were always one step ahead. Her support gave us confidence and made the entire experience stress-free.

Thanks to Steffi, we are now the proud owners of our first family home – and we are absolutely in love with it. It means the world to us to be able to give our daughter Arla a beautiful house to grow up in. We genuinely could not have done it without her.

If you’re like us and want to take that first step onto the property ladder, please don’t hesitate – Steffi from Envoy Financial is the one you want by your side. She’s not only incredibly skilled, but also a true asset to her profession and to every client lucky enough to work with her.

Thank you so much for everything, Steffi – we’ll never forget it.
With love,
Kyle, Alisha, and your wee bestie Arla x

April 7, 2025
Unprompted review
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Reply from Envoy Financial

Thank you for this detailed and positive review. We are delighted that we could help.

Rated 5 out of 5 stars

Ross & Erin⭐️⭐️⭐️⭐️⭐️

I honestly cannot recommend Ross enough. Within 24 hours of first speaking with Ross, our offer was placed and accepted!
As first time buyers, we had lots of questions that were answered around the clock, giving us peace of mind and reassurance.

Also, a massive thank you to Erin who provided support and assistance throughout the process as well!

Officially homeowners, thanks to Ross & Erin at Envoy🫶🏼🏡

February 28, 2025
Unprompted review
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Reply from Envoy Financial

Thank you for the kind review, we are glad we were able to help.

Rated 5 out of 5 stars

I'm extremely satisfied with Envoys…

I'm extremely satisfied with Envoys Financial Limited's exceptional service throughout our property purchase. Their team demonstrated professionalism, expertise, and outstanding communication, keeping us informed every step of the way. Their dedication and hard work ensured a smooth transaction, and we couldn't be happier with the outcome. We highly recommend Envoys Financial Limited to anyone looking for reliable and efficient conveyancing services. Their commitment to client satisfaction is truly impressive, and we're grateful for their expertise. Ross billion star ⭐️ for you , you are amazing person

May 2, 2025
Unprompted review
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Reply from Envoy Financial

Thank you for the detailed review and kind words. We are pleased we could help.

Rated 5 out of 5 stars

This was my second time using Ross at…

This was my second time using Ross at Envoy and cant thank him enough. Helped me at every stage and made the process super easy. Would recommend to any family or friends

April 23, 2025
Unprompted review
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Reply from Envoy Financial

Glad to see you back with us, we are delighted to have been able to help again

Rated 5 out of 5 stars

We were introduced to Ross at Envoy via…

We were introduced to Ross at Envoy via Taylor Wimpey.
Can’t praise enough easy to make an appointment with and offered us great advice and guidance regarding finances.
Will be using In future and will also be recommending to anyone that needs a mortgage advisor.
Thanks again Ross,
Scott and Meghan

February 22, 2025
Unprompted review
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Reply from Envoy Financial

Delighted we could help, thanks for leaving us a kind review.

Rated 5 out of 5 stars

Brilliant

Ross and Karolina go above and beyond to provide a top notch customer experience. My family couldn’t be happier in our new home after securing our mortgage made extremely simple. Thank you so much.

March 7, 2025
Unprompted review
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Reply from Envoy Financial

Glad we could help! Thanks for leaving us a kind review.

Rated 5 out of 5 stars

Definitely a 5 star ⭐️


Definitely a 5 star ⭐️, you guys are great team, with great outcomes, helping people to accomplish their dreams. Great job, kind team. God bless you all and open more greater doors for you all. 🙏🏽⭐️💕💙xx

April 10, 2025
Unprompted review
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Reply from Envoy Financial

Thank you for the kind review. We are glad we could help.

Rated 5 out of 5 stars

1st class, friendly and efficient service

Really could not have bought our lovely new home without the help of Robyn. Her advice, help and support made the whole process so much easier.

She arranged our mortgage, life insurance and also put us in touch with Lynn, the lawyer to deal with the legal side of it all.

I never once felt stressed about the process as Robyn was there every step of the way and always available to message or phone.

Her friendly manner, knowledge and advice was so helpful and reassuring. I also admired her patience as we had lots of questions :)

Thanks for everything Robyn, we would definitely recommend you and the 1st class service we received.

Best wishes
Lyndsey and Stephen

March 28, 2025
Unprompted review
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Reply from Envoy Financial

Thank you for leaving us such a kind and detailed review. We are glad we could help.

Rated 5 out of 5 stars

Brilliant experience working with Ross…

Brilliant experience working with Ross from Envoy. Such a seamless, smooth process, helping us every step of the way. Easy and quick communication and provision of solutions for different situations. We now have our lovely home, with no stress organising mortgages etc…

April 3, 2025
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Reply from Envoy Financial

We are pleased we could help. Thanks for leaving us a positive review.

Rated 5 out of 5 stars

Meryn was an absolute saint

Meryn was an absolute saint! She made the process so easy for us and really took the time to explain everything with so much patience (especially with us being first time buyers). I can’t recommend her enough!! Thanks so much again Meryn for all your help! Codie and Scott🌟

April 1, 2025
Unprompted review
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Reply from Envoy Financial

Thank you for leaving us a kind review. We are delighted to have been able to help.

Rated 5 out of 5 stars

Very good service from Ross

Very good service from Ross, made a stressful process so much easier, couldn’t recommend enough

March 25, 2025
Unprompted review
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Reply from Envoy Financial

Glad we could help. Thanks for leaving us a review.

Rated 5 out of 5 stars

As first time buyers me and my partner…

As first time buyers me and my partner didn’t really know where to begin but got in touch with Brogan that helped us through every step of the way.
We can’t thank Brogan enough for everything she done for us, she went over and above. Would definitely recommend ❤️

February 28, 2025
Unprompted review
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Reply from Envoy Financial

Thanks for the kind review, we are glad we could help.

Rated 5 out of 5 stars

Quality service received from Robyn At…

Quality service received from Robyn At Envoy Financial. Applying for a mortgage is a daunting process for first time buyers. Robyn made the process as easy and seamless as possible. She secured the best package for our needs and provided helpful advice and guidance throughout. We highly recommend Robyn & her services.

February 3, 2025
Unprompted review
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Reply from Envoy Financial

Glad we could help. Thank you for the positive words and review.

Rated 5 out of 5 stars

Amazing service!

I can't thank Robyn enough for her help in buying our first home!
As a first-time buyers we had no idea where to even start, but Robyn was incredibly knowledgeable and took the time to guide us through the process, she made everything clear and stress-free. Robyn always kept us up to date and was there to help with any questions we had.
I can honestly say it was a smooth process from start to finish. We really couldn’t have done it without her!
Would highly recommend Robyn to anyone looking to buy a home.

February 28, 2025
Unprompted review
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Reply from Envoy Financial

Thanks for taking the time to leave us a kind review. We are delighted to have been able to help.

Rated 5 out of 5 stars

Meryn goes above and beyond!

As first time buyers, My husband and I didn't really know where to start with applying for a mortgage, but that didn't matter because Meryn was truly amazing! She helped us every step of the way and explained things so well without making us feel stupid for not knowing things. She even helped us negotiate with the sellers.

I would highly recommend using Meryn in future. She really does go above and beyond!

January 24, 2025
Unprompted review
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Reply from Envoy Financial

We appreciate the kind words, thanks for leaving us a positive review.

Rated 5 out of 5 stars

I haven’t bought a house for nearly 20…

I haven’t bought a house for nearly 20 years, so to say it was daunting in the early stages of thinking about moving would be understating it.
I was introduced to Brogan and she immediately put me at ease and guided me through the process in organising my mortgage.
She was there literally every step of the way and always on hand to answer any questions I had throughout the short journey.
Brogan got my morgage in place in roughly 2 weeks.
Genuinely the nicest person too which helps, 10/10 service from Brogan.

March 13, 2025
Unprompted review
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Reply from Envoy Financial

Thanks for taking the time to leave us such a kind review, we are glad we could help.

Rated 5 out of 5 stars

Brogan was amazing from start to…

Brogan was amazing from start to finish.
Within 3 hours of viewing the home, I had an offer negotiated and accepted, Brogan was dealing with everything and everyone on my behalf. On the same day I had my mortgage application submitted and accepted, offer isssued by the bank. Within 4 weeks of acceptance, I moved in 🎉

She is honestly amazing, I can’t thank enough for the fast and efficient service I got from Brogan. The solicitor she works with Kristy was also extremely quick and responsive, unlike other solicitors I dealt with in the past!

Brogan also sorted out my income protection and life insurances, so the whole process was just incredibly smooth!

I highly recommend to go with Brogan if you’re buying a house and honestly I wouldn’t go with anyone else in the future

February 28, 2025
Unprompted review
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Reply from Envoy Financial

Thank you for taking the time to leave us a positive review. We are delighted to have been able to help.

Rated 5 out of 5 stars

Very helpful and easy to use service

Very helpful and easy to use service. Would recommend using as it took a load of work away from me during a busy time getting everything else sorted for the house move. Would recommend

February 28, 2025
Unprompted review
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Reply from Envoy Financial

Glad we could help. Thanks for the review.

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