Unicorn Data Services (EODHD | EODHistoricalData) Reviews 136

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I use the EOD (historical data) API for stock market screening tools written in typescript. It provides a very seamless experience. It was in place in a matter of minutes as the API is easy to underst... See more

Rated 5 out of 5 stars

I started my platform in March 2005 with Wide Open Technologies. As my website grew with the help of EODHD my platform MktMetrics.com has grown into a Wall Street preferred location for useful data pr... See more

Rated 5 out of 5 stars

Have being working with the EODHD team since 2021. I'm usually use end of day data, which is on of the most consistent you can find on the market right now. Any issue was solved fast no extra time s... See more

Rated 5 out of 5 stars

As a user with little to no knowledge in anything coding related, I was glad to come across an EOD data provider that has solutions not requiring me to delve into any other programming language what... See more

Company details

About Unicorn Data Services (EODHD | EODHistoricalData)

Written by the company

EODHD.com is a provider of a broad array of financial market data. They specialize in offering historical stock prices, indices, ETFs, and mutual funds data from over 60 global exchanges worldwide. This extensive coverage is designed to provide businesses and individuals with detailed insights into market trends and patterns, aiding in informed decision-making and strategy development​​.

This focus on providing a wide array of financial data through easily accessible APIs positions EODHD.com as a valuable resource for those needing historical financial data and insights into various financial markets and instruments.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

136 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Excellent support

Great service at a reasonable price. But the support has been excellent. In the last year, I had 2 instances of the API being down over the weekend. I sent in an email expecting it to be answered on Monday, but within 1 hour, the issue was fixed.

October 19, 2024
Unprompted review
Rated 5 out of 5 stars

Spectacular data, pricing and support

I have used these folks for years. Their data is accurate, their prices are excellent (haven't raised mine in 10 years even though the price of my plan has increased), their support (Kate) is responsive and helpful. I couldn't be happier.

October 15, 2024
Unprompted review
Rated 5 out of 5 stars

I made a mistake, and they helped fix it

I misunderstood how they align AdjustedClose and Close Prices. That is very technical, the thing is. I asked them in the live chat, and I got immediate response. They explained to me how they do it, and this is a very technical thing to inquire. It was absolutely amazing, quick replies, real consideration for the question, and I didn't even get insulted for being wrong!
Best customer support ever!

October 5, 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding support

Outstanding support ! They were very friendly and provided encouraging support.

EODHD has great technology and a great support team !

September 28, 2024
Unprompted review
Rated 5 out of 5 stars

Great chat support

I really appreciate that EODHD has 24x7 chat support, the assigned members on the chat support responded in a reasonable time and with the necessary information that is asked. EODHD show an estimated reply time above their chat window which is dynamic too. This is a good feature. In general their website looks great

September 6, 2024
Unprompted review
Rated 5 out of 5 stars

I like your APIs and your support very good!

I like your APIs and your support, according to everything I have explored in my research you all match me criteria.

Really good product&service.
The API is easy to integrate to Google sheet and they always seem to be available on chat to answer your questions.

Congratulations on your fine work!

September 3, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. I was struggling to find comprehensive stock data for my college project, as Yahoo was only offering limited information. The support I received was fantastic and helped me resolve my queries.

August 24, 2024
Unprompted review
Rated 5 out of 5 stars

I have been a subscriber for two years…

I have been a subscriber for two years and i am completely satisfied with the product (lowest paid tier). The product is well-priced and the data quality - at least for commodities and indices - is good and usable. The request response time and update frequency is adequate for my needs (daily data) and i haven't even found another service that provides futures data at this price point.
I used Python to retrieve and manage data btw.

July 19, 2024
Unprompted review
Rated 4 out of 5 stars

Responsive and thorough support. But incomplete data.

Pros:
Support is very responsive and thorough. Got the help I needed and the whole experience was just pleasant.

Cons:
Not transparent with intraday data missing if stock was delisted before 2020. The documentation states intraday data begins from 2004 and the prices page advertise 30+ years data range.
Same problem for stock split and dividends data.

July 11, 2024
Unprompted review
Rated 1 out of 5 stars

Limitations and bad support

Do not make the same mistake as me because I now have to refactor my application to remove dependency to the problematic EODHistoricalData.com API. I will of course cancel my subscription to this incomplete API when I finish this unnecessary work, which I have to do. Because EOD has false advertising on their documentation.

Unfortunately the overall experience with this data vendor is not good at all. There are serious limitations to their API and their support is condescending and vague at best. They advertise that they provide intraday quotes for all NYSE/NASDAQ stocks but in reality, their intraday quotes API does not work with the current symbol of a stock, if the stock ticker has changed before 2022. In addition to that, they do not provide any other API that can give this information, so that developers can at least do the integration them selves.

The response from their support was that I have to find this data my self on the internet and implement it my self. Hey Unicorn Data Services. That's why I'm paying you in the first place, to get structured data from you, you are supposed to be the data vendor, remember? Why don't you go and extend your system a bit and provide the complete list of ticker changes to your paying customers? Or better yet, why don't you make sure all your endpoints are consistent and they return data using the latest ticker?

Could it be because you don't have the expertise because you are simply reselling some else's data perhaps?

Unicorn Data Services has multiple limitations and this makes building your application using their data much harder than it has to be. They are rarely willing to respond and improve their services. So it would be a bad idea to invest time to build software using their feed.

June 27, 2024
Unprompted review
Unicorn Data Services (EODHD | EODHistoricalData) logo

Reply from Unicorn Data Services (EODHD | EODHistoricalData)

Dear Theo,

Thank you for your feedback and for sharing your thoughts about our service. We value every piece of feedback as it helps us improve continuously.

We would like to highlight a few points regarding your review:

1. Long-term Subscription: You've been subscribed to our service for a year now, and we're glad that you've continued to use it. It's worth noting that despite your recent concerns, you have chosen to remain a subscriber, which suggests that our service continues to offer value to you.

2. Client Satisfaction: We have nearly 80 reviews on Trustpilot, with the vast majority of our clients expressing satisfaction with our support. It seems unusual that so many customers find our support exceptional while you alone are experiencing these issues. This disparity suggests there might be a misunderstanding or a specific issue that could be addressed more directly.

3. API Usage and Data Retrieval: From our detailed chat history, it appears there may be some confusion regarding how to use our API to retrieve historical intraday data, particularly when dealing with ticker changes. Our documentation provides guidance on this, and our support team is always ready to assist further. We ensure that all data from 2004 onwards is available, as advertised, and we offer tools to track symbol changes which you can leverage to automate your queries.

4. Continued Service Usage: Despite your claims about the limitations and issues with our service, you continue to utilize it. This ongoing usage implies that, notwithstanding the challenges you've mentioned, our service still meets your needs to a significant extent.

We regret that your recent experience did not meet your expectations, and we are here to help resolve any ongoing issues. Please feel free to contact us directly so we can assist you more effectively.


Sincerely,
The EODHD Support Team

Rated 5 out of 5 stars

Great data at fair price. World class support

I use EODHD for everything on base.report. The data is great and pricing is very reasonable.

With financial data, no provider is going to be right 100% of the time. What makes EODHD stand out is their amazing support team that helps you with any problems you encounter.

Smaller issues you report will get fixed instantly. For bigger issues, they will be fully transparent and let you know if it's something they can't promise an ETA for. This is probably the thing I appreciate the most. Especially after trying out two other providers before, who would be ambiguous and leave your problems unattended to for months.

I hope they keep this up, because I can't imagine going to any other data provider. It's so rare to have a support team that's this knowledgable, this responsive, and never gives you BS.

June 22, 2024
Unprompted review
Rated 5 out of 5 stars

The service is really good

The service is really good. All questions are answered quickly. All problems solved. But more importantly, this data provider has a really good product that provides us with good financial analysis solutions. For me, this provider is the first choice.

June 17, 2024
Unprompted review

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