Absolutely incredible help and support contacted open reach (other providers wouldn’t) constantly updating me. Helping us get wifi until our main box was ready with them. Honestly change now!! These a... See more
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We have only just joined E.ON Next but already our communication and help to get our account motoring, has been wonderful. I had no idea that companies used WhatsApp to much as been so useful even... See more
Always had a good experience speaking to the friendly customer service agents. No they're aren't able to give me pre energy crisis deals but even they have the same experience with bills. Thankfull... See more
Today a nice man called Richard spoke to me as my meters are not working he so kindly said an engineer will be out on tue as there is a fault on them .he was very helpfull more than i can say for a m... See more
Company details
About E.ON Next Energy Ltd
Written by the company
At E.ON Next, we make new energy work. We aim to do this by helping remove the barriers of the energy transition, so that our customers can reduce their energy bills and environmental impact with future-ready home solutions.
With over 1.5 million energy saving measures installed in UK homes, we've already helped households save £10 billion on bills and significantly cut carbon emissions.
But we're more than just an energy provider. As an E.ON Next customer, you get:A range of electricity and gas energy tariffs.
Discounts on boilers, solar panels, air source heat pumps, and electric vehicle (EV) chargers.
Great savings with exclusive Energy Saving Picks.
Easy energy management with our E.ON Next app and online account.
Access to friendly, helpful, and dedicated Energy Specialists.
Switch to us today and make new energy work for you. T&Cs apply.
Already an E.ON Next customer? We’re eager to know your thoughts! If you'd like to share your experience, please leave us an E.ON Next Trustpilot review.
Get a quote
With over 1.5 million energy saving measures installed in UK homes, we've already helped households save £10 billion on bills and significantly cut carbon emissions.
But we're more than just an energy provider. As an E.ON Next customer, you get:
Switch to us today and make new energy work for you. T&Cs apply.
Already an E.ON Next customer? We’re eager to know your thoughts! If you'd like to share your experience, please leave us an E.ON Next Trustpilot review.
Get a quote
About E.ON Next Energy Ltd.
Written by the company
- Choose energy that comes with your own dedicated Energy Specialists and get exclusive discounts on home energy tech like EV chargers, heat pumps, and solar panels. Switching couldn’t be easier. So why not find out more and join us? Get a quote today at https://www.eonnext.com/dashboard/journey/get-a-quote
Why not make the most of what E.ON Next can offer?
We’re always striving to give our customers more.
With E.ON Next you get:
- A range of electricity and gas energy tariffs.
- Discounts on solar panels, air source heat pumps, and electric vehicle (EV) chargers.
- Friendly, helpful dedicated Energy Specialists.
- Great savings with exclusive Energy Saving Picks.
T&Cs apply. Why not find out more today.
Contact info
Westwood Way Business Park, CV48LG, Coventry, United Kingdom
- hi@eonnext.com
- eonnext.com
4.5
Excellent
200K reviews
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Fahara was excellent in new connections
Fahara was excellent in new connections
April 29, 2026
Unprompted review
An amazing lady helped me today
An amazing lady helped me today. Very very helpful and thoroughly organised!!! Extremely happy with eon. I've been with them for years and will be for many more
May 8, 2026
The gentleman I spoke to was clear very…
The gentleman I spoke to was clear very helpful and ready to answer anymore questions I might have, but answered my question quickly and concisely,.thank you
May 8, 2026
Outstanding service
Spoke to Mangit, gave me all the information l needed and more.
Excellent service.
May 8, 2026
I had some problems with my bill
I had some problems with my bill, but Aisha was very helpful and resolved everything for me. She was kind, patient, and professional. Thank you very much for the excellent support!
May 8, 2026
Unprompted review
Really helpful
Really helpful, talked me through everything I needed to know to switch to them!
May 8, 2026
I dont know why i waited so long to…
I dont know why i waited so long to manage my accounts online, Eon make it so simple to use. monthly meter readings instead of Estimates have enabled me to receive two refunds & a monthly payment reduction, all at a press of a button. Highly recommended.
May 5, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I am a new customer
I am a new customer. I still cannot log into my account on the app or computer.
May 8, 2026
Reply from E.ON Next Energy Ltd
Good afternoon
We are sorry to hear you're having trouble logging in.
I have sent you an email so you can reset your account.
Please get in touch if you have any further issues.
H⚡
Energy specialist
Had to ring previous day waiting for…
Had to ring previous day waiting for call back which didn't arrive,
So rang again today lady I spoke to very efficient, listened to all I said even though bit jumbled because I was getting up tight about the problem, couldn't get readings for my top ups when done manually not showing on main meter she sorted everything out and arranged for technician to come out to look at my meters,i am a pensioner and not up on putting codes into machines incase I do anything wrong and mess everything up but she helped through out I felt more at ease when call had ended
May 7, 2026
Awful
Awful. Worst experience. The representative was just going round in circles and couldn’t answer the question. She seemed not interested in helping
May 8, 2026
Reply from E.ON Next Energy Ltd
I appreciate you taking the time to leave us a review, I'm sorry the experience has not been up to standard. I've sent you an email to go over your concerns.
Regards, Kian
𝑇ℎ𝑒 𝑙𝑎𝑑𝑦 𝑜𝑛 𝑡ℎ 𝑡𝑒𝑙𝑒𝑝ℎ𝑜𝑛𝑒 𝑤𝑎𝑠 𝑚𝑜𝑠𝑡…
𝑇ℎ𝑒 𝑙𝑎𝑑𝑦 𝑜𝑛 𝑡ℎ 𝑡𝑒𝑙𝑒𝑝ℎ𝑜𝑛𝑒 𝑤𝑎𝑠 𝑚𝑜𝑠𝑡 ℎ𝑒𝑙𝑝𝑓𝑢𝑙 𝑎𝑛𝑑 𝑢𝑛𝑑𝑒𝑟𝑠𝑡𝑎𝑛𝑑𝑖𝑛𝑔. 𝐸𝑥𝑐𝑒𝑙𝑙𝑒𝑛𝑡 𝑐𝑢𝑠𝑡𝑜𝑚𝑒𝑟 𝑠𝑒𝑟𝑣𝑖𝑐𝑒. 𝑇ℎ𝑎𝑛𝑘 𝑦𝑜𝑢
May 8, 2026
I recently moved and it was so easy with E-ON to switch over to my new address. Contact via Email was excellent.Such a great service
I recently moved and E-ON has made this so
May 7, 2026
Guy was very helpful going though all…
Guy was very helpful going though all my questions
May 8, 2026
Reply from E.ON Next Energy Ltd
Hi Lindsey, thank you for this review. Sometimes we do face higher demand on the phone, within these hours, it sometimes results in a hold time as we finish assisting the person ahead of you.
We hate making our customers wait but this does maintain a human touch. Thank you for your understanding and patience.
Regards, Kian
Very polite on the service yesterday…
Very polite on the service yesterday changing the metre is over they told me everything that was doing
May 8, 2026
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