Epideco Reviews 284

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

These art supply products are fantastic! The quality is excellent and they have really helped me elevate my artwork to the next level.

Rated 5 out of 5 stars

I have been using epoxy resin and hardner from tjis company for short while now. Initially i purchased through Amazon but their delivery times were not suitable directly ordering from company was prom... See more

Company replied

Rated 1 out of 5 stars

Was going to buy stuff from this shop up until I saw delivery to the Scottish Highlands is extra. Sick to death of businesses forroom the South of England trying to tax us based on where we live pos... See more

Company replied

Rated 5 out of 5 stars

I love getting my monthly stock from these, because they are quick and easy and the products are cheaper but still just as good as any others! The products arrive in a good parcel format, and because... See more

Company details

  1. Art Supply Store
  2. Craft Store

Written by the company

High Quality Epoxy Resin for all kinds of decorative & creative projects with Next Day Delivery. Wholesale prices for bulk orders.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

284 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 5 out of 5 stars

Epideco

Great price, good quality product and speedy delivery.

October 2, 2021
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Reply from Epideco

We are so grateful for your kind words, thank you so much for taking the time to leave us a 5 star rating :)

Rated 5 out of 5 stars

Been looking for a good resin

Been looking for a good resin, tried a few companies and Epideco is number 1! Will deffo use again for my Epoxy projects!

October 2, 2021
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Reply from Epideco

Thank you so much for sharing your review with us and the company, we really appreciate you being a customer :)

Rated 5 out of 5 stars

Great item

Great item, easy to process the order, good communication about shipping, would definitely use again

October 2, 2021
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Reply from Epideco

Thank you so much for your kind words, we are very glad to hear you enjoy using our service!

Rated 5 out of 5 stars

I always choose Epideco.

I personally love Epideco because its resin is amazing and has a good quality. This company is really good and it’s always great to do a purchase with them. I highly recommend it.

September 2, 2021
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Reply from Epideco

We are very glad to hear you enjoy using our products! We look forward to seeing you around❤️

Rated 5 out of 5 stars

Great resin

Great resin. I use it all the time. Always crystal clear with no bubbles.
Great price and quick delivery. Great supplier.

September 2, 2021
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Reply from Epideco

Thank you for sharing this amazing review with us and the community, it's much appreciated! 😊

Rated 5 out of 5 stars

Great resin can not fault

Great resin can not fault. Quick easy purchase and fast delivery excellant

September 2, 2021
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Reply from Epideco

Thank you Ange! We glad to hear you enjoy using our service🥰

Rated 5 out of 5 stars

Pleasant and knowledgeable fair and quick

Knowledve and will answer query quickly even if you don't buy but I do buy its quick. clear instructions and no failures no bubbles either. Thanks

September 2, 2021
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Reply from Epideco

Thank you so much for leaving us a 5 star rating it's much appreciated! We are very glad to hear you enjoy using our products😊

Rated 5 out of 5 stars

Starting to enjoy resin crafting

I have been using epoxy resin and hardner from tjis company for short while now. Initially i purchased through Amazon but their delivery times were not suitable directly ordering from company was prompt excellent through Dpd on time next day. Quality of product amazing and as i am just starting out crafting making few mistakes etc all fun and when does turn out so clear shiny and very happy with resin/hardner Go for it start with small amounts then once more confident buy as much as you can afford... Follow instructions and never mix more than 1kg of certain types at time also use scales for smaller amounts e.g. Small jewelry pieces.... If dont have scales use water to fill mould tip out and measure amount needed then divide by amount in instruction resin/hardner needed.... Simple.... Enjoy

August 10, 2021
Unprompted review
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Reply from Epideco

Thank you so much Jane, for leaving us this amazing review! We really appreciate you being a customer, we're here for you anytime! Also, thank you so much for taking the time to leave us a 5 star rating, it's much appreciated😊❤️

Rated 5 out of 5 stars

Really cost effective

Really cost effective, clear and sharp, few bubbles so great for pouring. Use it for casting preserved wedding bouquet.

August 3, 2021
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Reply from Epideco

We are very pleased to hear you enjoy using our products :)

Rated 5 out of 5 stars

Epideco Casting

Arrives quickly, no hassles when ordering. Resin is high quality and I have had no issues when using it. Uk based and reasonably priced …you can’t go wrong!😊

August 3, 2021
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Reply from Epideco

We are so grateful for your kind words, thank you for sharing your review with us and the community! 🥰

Rated 1 out of 5 stars

Awful customer service

Awful customer service. Sent 3 emails as there is no contact number and STILL waiting for a response. Poor resin that is a waste of money and when you try to contact the company no one bothers to reply!!!

August 2, 2021
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Reply from Epideco

Good afternoon Louise,

We checked your messages from you, unfortunately we have only received one email from you which someone has got back to you. We did not receive any other emails.

There are many different causes why your resin is not setting, examples range from human error (we are not saying it is your error) to incorrect conditions, to external uncontrollable factors, etc.

Our manufacturer does not recommend mixing less than 75g of resin, mixing less than this means the resin and hardener will not generate enough of a chemical reaction and this therefore means the resin will not get hot enough to set as properly as it should.

Ourselves and 5,000+ customers use our resin each month for hundreds of different projects with no issues like this at all.

We have samples of each batch which we sell on our website to prove that the resin itself is not at fault.

We have been using our resin in set, stable conditions for the last few years and we have never experienced an issue with any of our batches.

Rated 1 out of 5 stars

Buy cheap buy twice!

Don’t respond to emails and there’s no way of contacting them by phone. Liquid silicon is absolutely rubbish. Buy cheap buy twice! Stick to smooth on or another reputable brand. Hand to go through the bank to raise a claim against them to get my money back. I’m aware there’s some good reviews, predominantly in relation to their resin, but I can’t comment on that. I wouldn’t risk it though due to the poor customer service. Read the reviews on Facebook before you buy!!

Just an update following their response… one huge lie! I did contact them.. despite what they said. If I lived closer I’d visit them! Lying is a grotesque habit. again, be warned.

August 1, 2021
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Reply from Epideco

Good afternoon Daniel,

Unfortunately, we have not received no messages from you.
We do not have a info line active as of yet but we are working on it.

We have been using our silicone in set, stable conditions for the last few years and we have never experienced an issue with any of our batches.

All I can do in this situation is give you advice/tips as to what could have possibly been the cause of your issues, but I will not be able to pinpoint the exact cause because we simply do not know your conditions and factors which could have possibly affected your resin.

I hope that this helps you understand our perspective on this situation.

Rated 4 out of 5 stars

Iv ordered so much resin from you and…

Iv ordered so much resin from you and still will carry on, it's very fast delivery and a reasonable price,the only thing I have a problem with is the resin always leaves like a stain on top, when I was pigments, it's fine but iv never once not had that liney stain when using clear resin,I don't know what's coursing it, I don't touch, I was a hot gun,heat matt and always stur it well, it happens in all weather's

August 1, 2021
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Reply from Epideco

Thank you so much for leaving us a 4 star rating it's much appreciated!
We really appreciate you being a customer!

As epoxy cures in contact with moisture, a greasy or waxy film known as amine blush are produced.

This film Is created on the surface of the cured epoxy.

Its appearance alters depending on the amount of moisture in the air, but it's usually more noticeable in cool, moist conditions.

Sometimes when the resin is left to cure in cold conditions, the surface can develop a greasy film from the amines in the hardener.

The amines are water-soluble and will wash away easily.

Rated 5 out of 5 stars

Epoxy resin

I love this epoxy resin. Cures beautifully, crystal clear. Super quick delivery and well priced.

July 20, 2021
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Reply from Epideco

Thank you so much Lue, it's much appreciated 😊

Rated 5 out of 5 stars

Great product

Great product, clear results and fast delivery

July 18, 2021
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Reply from Epideco

We are very glad to hear you enjoy using our products Donna 🥰

Rated 5 out of 5 stars

First bought their resin from Amazon…

First bought their resin from Amazon but its cheaper to buy direct and still get next day delivery if ordered before midday. Now my regular resin supplier.

July 2, 2021
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Reply from Epideco

We are so grateful for your kind words! We really appreciate you being a customer 🥰

Rated 5 out of 5 stars

Fast deliver

Fast deliver, well packed,items exactly has advertised easy to order

July 1, 2021
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Reply from Epideco

Thank you Kim for leaving us this amazing review!😊

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