Well so far so good!I was contacted by Christo Welman after sending a dental cover request. Needless to say his clarity, explanations and knowledge of this product has prompted me to sign up for t... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Company details
Written by the company
Health and Life Insurance for every episode of your life. Episodic gives you the power of choice to build flexible plans that suits your needs and budget.
Contact info
The Sanctuary, R44, Paardevlei, 7130, Somerset West, South Africa
- +27 21 001 2490
- info@episodic.co.za
- episodic.co.za
Making an informed choice :
The different levels of the package made clear to understand and make an informed decision/ choice
Bradford is an amazing helper
Bradford is an amazing helper, as a single mother I struggled finding the right health insurance and he had helped me tremendously
Naz assisted me and took me through the…
Naz assisted me and took me through the benefits.
Thank you to Brandon Wenn for your…
Thank you to Brandon Wenn for your assistance and patience your were very helpful.excellent customer service received.keep up the Great work Brandon 10/10
Well I love the time frame and follow…
Well I love the time frame and follow up your consultant has given me and the service was amazing aswell
Great customer service
It's easy to build a quote online and Zona was very helpful and explained everything clearly.
I had a wonderful experience with…
I had a wonderful experience with Episodic. Their response was prompt and professional, and I truly appreciated the efficiency. Caleb assisted me throughout the process and managed to answer all my questions satisfactorily that really ticked all my boxes.
Exceptional service
Exceptional service, the Agents are professional and knowledgeable in what they doing. You are listened and heard through the process , I am definitely recommending this company.
New Medical Aid for Daughter
I recently changed my Daughter's Medical Aid to Episodic and received Excellent assistance from Christo Welman, as well as Excellent Patience
Nazlie Wantza went above and beyond to…
Nazlie Wantza went above and beyond to make sure all my questions were answered and that I felt completely satisfied with the assistance I received. It’s rare to come across someone so dedicated, kind, and efficient. Thank you for the outstanding support — it truly made a difference!
All questions were answered and all…
All questions were answered and all details were explained
Affordable Medical Insurance
Easy from initial enquiry to inception. Thank you so much for clear information and excellent communication. We now have peace of mind.
Zona was great in explaining the…
Zona was great in explaining the benefits and the waiting periods. She sent me my quotation via email and gave me a call to explain everything. She gave an opportunity to ask questions and she answered them very well.
Excellent customer service from Zona…
Excellent customer service from Zona Mtyi, she was so professional and she provided a meaningful guidance.
I had a very great experience with…Bradford Smith
I had a very great experience with Bradford Smith during our online reg he made me understood everything I'm happy
Very professional and gave me exactly…
Very professional and gave me exactly what I needed.
An absolute pleasure to deal with
Episodic had very fast service and…
Episodic had very fast service and explained everything to me in detail so that i would understand fully what their plans would insure. The proses were extremely fast , less than 12 hours and my cover was already done. Highly recommended
Excellent
Quick and excellent service with Bradford Smith, he really went the extra mile!
New client
I am a new client and from the word go Bradford was amazing, took me through the process continuously asking if i understood. My first experience awesome
Bradford excellent client service well done!!!!!!
Service is Great
Caleb was great, he explained everything properly and answered all the questions I had.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








