Epolos.com Reviews 2,078

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 120 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, especially the shirts and embroidered logos, noting their durability and precise stitching. Many appreciate the easy ordering process, quick turnaround times, and excellent customer service, highlighting the helpfulness and professionalism of the staff. However, some customers mentioned issues with sizing, finding certain items to be undersized or not fitting as expected, which was not always clear from the product description. A few also expressed a desire for a wider product selection and occasionally noted that the quality of some shirts was not as good as anticipated.

What people talk about most

Product

Consumers find the product to be of high quality and professional. Many reviewers praise the craftsmanship of... See more

Quality

Customers consistently note positive experiences with quality. Reviewers frequently praise the excellent... See more

Service

Reviewers mention positive feedback about service, consistently highlighting its excellence and commitment.... See more

Order

Reviewers highlight positive aspects of order. Customers consistently praise the ease of ordering, quick... See more

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness and efficiency. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Epolos makes the whole process very smooth and goes the extra mile when shipping our shirts. Since we are an American school overseas, shipping via FedEx or UPS actually takes months. So they mail o... See more

Company replied

Rated 5 out of 5 stars

Have used epolos.com for years. Quality of clothing, customer service, and pricing has kept us coming back each time. Recently had a company name change and needed new shirts before a company trip; th... See more

Company replied

Rated 5 out of 5 stars

Very impressed with this company. Their customer service is out of this world! They promptly reply by email & they have a live person from their company (not overseas!!!) answering their phone. There... See more

Company replied

Rated 5 out of 5 stars

No one better!! The service at Epolos is incredible! Luke and his team are knowledgeable and always on time. We recently worked with them with our company hats and shirts and we could not be more h... See more

Company replied


Company details

  1. Printed Clothing Store
  2. Embroidery Service
  3. Promotional Products Supplier
  4. Screen Printing Shop
  5. Sportswear Store
  6. Work Clothes Store

Written by the company

Embroidered Polo Shirts with special ALL-inclusive pricing, FREE shipping & NO set-up or digitizing fees. Custom embroidered shirt orders start at only 1 dozen shirts. We also provide PERSONALIZED service and will work very hard to ensure your satisfaction.

E-Polos.com

Written by the company

We're committed to you!
30+ Years in Business Family Owned and Operated Fast, Friendly and Personalized Service

100% Satisfaction Guarantee

Free Shipping (12 Piece Minimum)

At Epolos you will receive the finest quality embroidered polo shirts in the world. We offer unparalleled service before and after the sale and also timely delivery. We, at Epolos are convinced from our 15+ years in business that you will be completely satisfied with the final products you receive and as such we offer you a risk-free guarantee. If for any reason you are dissatisfied with products you receive, please contact us and we will make it right by either issuing a refund for the returned shirts, or replacing them as necessary. We appreciate the opportunity to earn your business and are confident in our ability to deliver an excellent customer experience!

Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

So great to work with!

As has been the case with every order, our company receives great service, quick turnaround, friendly communication and awesome products at a good price from Epolos. In addition to our order, we were interested in buying some hats, but the look and fit of hats can really vary. Daisy recommended one and sent a sample which we love. They even put our logo on it which was beyond expectations, we just wanted to see the hat style. This is the great customer service they provide! We will be placing another order soon.

October 24, 2025
Unprompted review
Epolos.com logo

Reply from Epolos.com

Thank you for your business! We appreciate you and the opportunity!

Rated 5 out of 5 stars

Great Company!

Great service. Great communication. Great products.

September 23, 2025
Epolos.com logo

Reply from Epolos.com

Thank you for your business! We appreciate you and the opportunity!

Rated 5 out of 5 stars

Epolos.com delivered excellent custom…

Epolos.com delivered excellent custom shirts with great quality and fast turnaround very happy with the service!

October 4, 2025
Unprompted review
Epolos.com logo

Reply from Epolos.com

Thank you for the review! We appreciate you and your business!

Rated 1 out of 5 stars

not fit and do not want it at all

size and tshirt model , not good , we never used it , no one like and not fit at all

September 16, 2025
Epolos.com logo

Reply from Epolos.com

Tulsi, we are very sorry that you did not like the garment you chose on our website.

We did reach out and offer to work with you on a potential re-print.

We have not had any other complaints on this garment.

Since we don't do the garment manufacturing ourselves, we do rely on our wholesalers, and we do put the garment specs they provide us on every product on our website.

Rated 5 out of 5 stars

Overall very happy with the product

Overall very happy with the product . i wish my logo could be done a little better with the colors, but its not the fault of Epolos that my logo has a gradient color and it makes it difficult for embroidery.

September 14, 2025
Epolos.com logo

Reply from Epolos.com

Thank you for the review! We appreciate you and your business!

Rated 5 out of 5 stars

Perfection

Perfection! I took a suggestion on a pullover upgrade and it was a home run! The staff is friendly and helpful, not to mention super responsive.

September 18, 2025
Epolos.com logo

Reply from Epolos.com

Thank you for the review! We appreciate you and your business!

Rated 5 out of 5 stars

FAST

Fast shipping and loved that they confirmed the design before embroidering!

September 16, 2025
Epolos.com logo

Reply from Epolos.com

Thank you for the review! We appreciate you and your business!

Rated 5 out of 5 stars

Great service

Epolos took good care of our order and went above our expectations. Richard allowed us two logos on our shirts and they turned out great. I would recommend them.

September 11, 2025
Epolos.com logo

Reply from Epolos.com

Thank you for the review! We appreciate you and your business!

Rated 5 out of 5 stars

American School Overseas

Epolos makes the whole process very smooth and goes the extra mile when shipping our shirts. Since we are an American school overseas, shipping via FedEx or UPS actually takes months. So they mail ours through USPS for us so we get it faster. Imagine!?! Thank you for making the ordering process super easy from year to year.

September 10, 2025
Epolos.com logo

Reply from Epolos.com

Thank you for the review! We appreciate you and your business!

Rated 5 out of 5 stars

Thank you

Thank you for your help and support.

September 10, 2025
Epolos.com logo

Reply from Epolos.com

Thank you for the review! We appreciate you and your business!

Rated 5 out of 5 stars

Very impressed with this company

Very impressed with this company. Their customer service is out of this world! They promptly reply by email & they have a live person from their company (not overseas!!!) answering their phone. There was an issue with sizing on a personalized order & they resolved it immediately, could not be more pleased :)

September 30, 2025
Unprompted review
Epolos.com logo

Reply from Epolos.com

Thank you for the review! We appreciate you and your business!

Rated 5 out of 5 stars

Thank you Epolos for all you have done…

Thank you Epolos for all you have done to get our shipment to us in such a short time. With great respect and appreciation I salute you! 🫡

August 29, 2025
Epolos.com logo

Reply from Epolos.com

Thank you for the review! We appreciate you and your business!

Rated 5 out of 5 stars

Impressed!! ⭐️

I needed shirts for an event quick and you all made it happen! If you’re looking for quality products, great prices, fast, friendly, and professional service I highly recommend EPolos.com!!

September 24, 2025
Unprompted review
Epolos.com logo

Reply from Epolos.com

Thank you for the review! We appreciate you and your business!

Rated 5 out of 5 stars

I ordered a dozen work polos but...

I ordered a dozen work polos, although the stitching was spot on, I was apprehensive with the style of polo I was getting, they arrived and again the stitching was awesome I just wasn't in love with the material, it was good, kinda normal polo material, I was searching for something more polyester, I ordered a second batch, and I LOVE the new ones! Epolos was great to work with, I sent emails that were answered promptly, im satisfied with the outcome, I will be doing business with epolos again

August 24, 2025
Epolos.com logo

Reply from Epolos.com

Thank you for the review! We appreciate you and your business!

Rated 5 out of 5 stars

Shirts, Hats, Different Custom Designs

I was ordering different designs, with hats and shirts. Epolo's called us to make sure everything was the way we were expecting it, and delivered on time. Even when there was a slight wait for 4XL sizes. Perfect!!

August 15, 2025
Epolos.com logo

Reply from Epolos.com

Thank you for the review! We appreciate you and your business!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look