A beautiful dress which sadly didn’t quite fit. The team at Eponine made the return easy and straight forward .
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
What a joy from start to finish! The studio exudes colour and texture and talent. The Eponine team are engaging and perceptive, taking time to know your character and occasion, researching the best fa... See more
Prompt postage and delivery But didn't refund the full amount ( deducted £20 for postage).
Company replied
I had my wedding dress made at Eponine. It was an extremely enjoyable experience from start to finish. The team filled me with confidence to really push the boat out and go for something a bit differe... See more
Company details
Written by the company
Luxury womenswear made in London. Built to last, made to turn heads.
Contact info
33a Adam & Eve Mews, W8 6UG, London, United Kingdom
- +44 (0) 207 937 5045
- hello@eponinelondon.com
- eponinelondon.com
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
A beautiful dress which sadly didn’t…
A beautiful dress which sadly didn’t quite fit.
The team at Eponine made the return easy and straight forward .
Absolutely brilliant
Absolutely brilliant.
Love the clothes and the amazing service received
Jan:-)
Review
Prompt postage and delivery
But didn't refund the full amount ( deducted £20 for postage).

Reply from Eponine London
Excellent service
Excellent picture representative of the item. Great reassuring back up on payment going through and item delivered quickly.

Reply from Eponine London
A very special dress!
A fabulous dress was created for me in collaboration with the inhouse designer.
All the staff were so helpful and accommodating.

Reply from Eponine London
A wonderful experience
It is difficult to make a choice they have such a large range of beautiful fabrics and trimmings! I had 2 dresses made and am totally thrilled with the results. They fit to perfection and the team are so lovely and helpful.
The whole experience was wonderful.

Reply from Eponine London
Really great experience and a breath of…
Really great experience and a breath of fresh air looking for an original Mother of the Bride dress. Personal and warm environment, beautiful fabrics and excellent creative advice from Jet and Pep. Thank you all so much at Eponine.

Reply from Eponine London
Five stars are not enough!
I absolutely love my Eponine dress - it’s wonderful and makes me feel special.
A wonderful experience..
I hadn't ever had anything made for me before and was pretty apprehensive.
My fears were unfounded, it was the most wonderful, spoiling experience. The team at Eponine were so sensitive and completely understood what I was trying to achieve. I really looked forward to my fittings, the end result was completely perfect, I am thrilled with it, and am certain that I will wear it many times
Can’t recommend them enough, and if my budget allowed I would be a regular!
Definitely a positive experience
Eponine produces a unique dress for special occasion
The whole experience with Eponine was an absolute joy. I was in such capable and inspiring hands - choosing style and fabrics. From tulle to finished garment was a smooth professional process and the finished coat dress was perfect. The whole team are fabulous - thank you Eponine.
Fast shipping gorgeous clothes
Eponine a vibrant and quality brand
Excellent service, style and quality.
This is such a special, bright and vibrant brand. Every time I am dressed in Eponine I receive multiple compliments. The style, fit and sheer quality in terms of fabric and design are second to none.
I am so thankful to the team for their superb attention to detail.
The best wedding dress in the world!
I had my wedding dress made at Eponine. It was an extremely enjoyable experience from start to finish. The team filled me with confidence to really push the boat out and go for something a bit different. They were as excited as me about every single detail and step. My appointments were so enjoyable and I looked forward to seeing everyone that were working so hard on it. I don’t think you can get a better experience of making a wedding dress from scratch! It was the highlight of my wedmin!! The dress stole the show - it was truly wonderful and blew all expectations out of the water xxxx thank you Eponine xxxx
Femme Fabulous
Discovering the array of beautiful dresses offered by Eponine was like finding treasure for me.
As a collector and appreciator of textiles, I was drawn to the label because I could see that the fabrics were very special. Equally alluring were the feminine silhouettes. What a heady combination of super cool groovy and lovely! As I scrolled, online, through their offerings, my thought was: “where have you been all my life and how fast can I get to London?”
Since I wasn’t able to travel from my California home, I contacted the shop and learned that they could design a dress for me given the necessary measurements along with my choice of fabrics and style. Essentially, the experience is a bespoke process—and with such great ease and expertise.
The result? My dress fits me perfectly and is incredibly beautiful—more than I could imagine. I intend to acquire a few more dresses in the future.
These are dresses to keep and cherish—like any great art. My mother used to tell me—don’t buy volume, when it comes to clothing—buy fewer and quality pieces and you will have a wardrobe for a lifetime.
Hig-quality, beautifully made.
Always great service, beautifully-made dresses that actually fit a real person. Buying an Eponine dress is an investment.
Excellent personal service and…
Excellent personal service and communication. Fast return and refund policy if eligible. Beautiful dresses of the highest design and quality.
Helpful and efficient
A Joy!
What a joy from start to finish! The studio exudes colour and texture and talent. The Eponine team are engaging and perceptive, taking time to know your character and occasion, researching the best fabrics and offering design and ideas in a confident yet not pushy manner. I felt totally safe in their hands and I am in love with my beautiful dress - simplicity, style and colour all wrapped up in one! Highly recommend for that very special occasion.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







