EPOS Direct 

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Rated 5 out of 5 stars

I recently contacted Badri, and he configured my PDA device, which had been a difficult issue to resolve for a long time. I truly appreciate his technical knowledge, professionalism, and patience. He... See more

Rated 1 out of 5 stars

Avoid at all cost! Both Fraudulent companies Epos Direct and stern Capital owned by same owner. Owner has mastered how to scam small businesses by their rental agreement which doesn’t have en... See more

Rated 5 out of 5 stars

Thanks to Epos Direct staff they helped me in setting up my printer which was very difficult situation. they fixed it quicker way. I appreciate their skill over the issues when ever i call them. Sp... See more

Rated 5 out of 5 stars

Thanks for Epos Direct team for setting up Epos software in my laptop in less time to run my business without downtime. Thank You for swift assistance.

Company details

  1. Eftpos Equipment Supplier
  2. Cloud Computing Service
  3. Computer Software Store
  4. Software Company
  5. Software Vendor

Written by the company

Discover the power of advanced EPOS systems tailored for both independent businesses and multi-location retail or hospitality chains, brought to you by EPOS Direct — original manufacturers since 2000. Trusted by over 100,000 businesses worldwide, our scalable and reliable EPOS solutions are designed to streamline operations, enhance customer experiences, and support growth across all business types. With seamless integration to over 100 apps, including inventory management, eCommerce platforms like Shopify and WooCommerce, and loyalty programs, along with compatibility with major payment gateways such as Stripe, WorldPay, PayPal, and Barclaycard, our systems offer unmatched flexibility and control. Whether you're running a single boutique or a chain of bustling restaurants, EPOS Direct delivers the technology to simplify your workflow, increase efficiency, and boost profits — all backed by two decades of innovation and expertise.


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All reviews

(823)

107 reviews in the last 12 months

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Rated 5 out of 5 stars

Avery Barkel Scale Programming

I would like to clarify that my five-star rating is specifically for the technician who visited on Friday, 17th April 2025, Mr. Saba Kumar.

I am extremely impressed with his service. He was very helpful, friendly, and fully dedicated to delivering excellent customer support. He is not only completed the required work efficiently but also provided training for the new scale machine setup, which was very valuable for us.

Even after leaving the site, he has continued to offer support remotely while I am still in the process of completing the system setup and training my staff. His willingness to assist beyond the visit demonstrates a high level of professionalism and commitment to customer satisfaction.

However, my rating for the overall company service is four stars. This is because I have experienced delays in customer service response times, and some other technicians have not been as helpful.

Thank you.

April 17, 2026
Unprompted review
Rated 5 out of 5 stars

I experienced an issue with the…

I experienced an issue with the software not opening, and I would like to acknowledge the excellent support provided by Kumar in resolving it promptly. I sincerely appreciate the efficiency and professionalism demonstrated. My thanks to the EPOS Direct team for their timely assistance.

April 22, 2026
Unprompted review
Rated 5 out of 5 stars

I RECENTLY HAD AN ISSUE WITH EPOS AND…

I RECENTLY HAD AN ISSUE WITH EPOS AND I REACHED OUT TO CUSTOMER SERVICE EXPECTING THE USUAL RUNAROUND, I REALLY APPRECIATE MR RAGHAV WHO HELPED ME ALOT WITH TECHNICAL ISSUE ASKED TO REPLACE THE ETHERNET CABLE AND THEN WE TRIED TO GET CARD READER SUCCEFULLY LINKED WITH THE EPOS SYSTEM.
THANKS ALOT FIVE STARS TO THE GENTLMEN

April 17, 2026
Unprompted review
Rated 5 out of 5 stars

I’m very impressed with Asif

I’m very impressed with Asif , always helpful and most polite person ever . he always sorts out any issue arisen promptly and always happy to help us. Thank you for that Asif.

April 7, 2026
Unprompted review

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