Equipment rentals & Sales Ltd Reviews 

29
TrustScore 3.5 out of 5

3.5

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Rated 1 out of 5 stars

I requested a quote, there was absolutely no rush at all conveyed in the messages. A quote arrived in my mailbox the next day. I had made the decision to buy my printer instead, so I responded saying... See more

Company replied

Rated 5 out of 5 stars

Excellent customer service. Equipment Rentals and Sales have never let us down in the 7 years we've been using their equipment. Always very attentive and available for questions and concerns. Great in... See more

Rated 5 out of 5 stars

Having recently opened a new office we were so pleased we chose Equipment Rentals as our supplier. They made the process easy, kept in touch and delivered as promised. A great start to a working relat... See more

Rated 5 out of 5 stars

Over the past month a problematic plotter has been a distraction to say the least but with the help from Louise & Michael, this has been eased. they have been quick to come back with solutions and t... See more

Company replied

Company details

  1. Photocopiers Supplier
  2. Copier Repair Service
  3. Office Equipment Rental
  4. Office Equipment Repair Service
  5. Printing Equipment Supplier

Written by the company

Probably the best supplier of copiers, printers, scanners in the UK, offering short term (days, weeks, months) or years rental - lease of new and environmentally friendly refurbished devices. Go green - rent 2nd user devices.


Contact info

3.5

Average

TrustScore 3.5 out of 5

29 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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3.5

All reviews

(29)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast responses to bookings and any…

Fast responses to bookings and any issues which are resolved quickly. Very friendly, helpful staff and very flexible with last minute requests.

August 20, 2021
Unprompted review
Equipment rentals & Sales Ltd logo

Reply from Equipment rentals & Sales Ltd

Hi Jo.
Glad me and the team are meeting your needs.
Much appreciated.
MC

Rated 5 out of 5 stars

Great service

I honestly can't remember the last time I was so impressed with the services of a company. This is the third time in my life that I have needed to carry out what for me is a huge print job. The first 2 times, I was acting on my own and I encountered all sorts of problems. This time I contacted Equipment rental and Sales Ltd and it was a complete breeze. They gave me suggestions as to how best to proceed and the customer care was friendly and efficient - they really went the extra mile.

All in all they provided a faultless service from start to finish.

July 29, 2021
Unprompted review
Rated 5 out of 5 stars

Helpful always

Helpful always, always ready to listen and respond. Understands needs of business. Flexible and sensitive support.

March 14, 2021
Unprompted review
Equipment rentals & Sales Ltd logo

Reply from Equipment rentals & Sales Ltd

Thank you Professor Clancy.
Very much appreciate your feedback.
Best regards.
The team @ Equipment Rentals & Sales Ltd

Rated 5 out of 5 stars

Great team. Great service.

We rent multiple printers from Equipment Rentals & Sales. We find the team extremely helpful and their service is second to none. We highly recommended them and have referred our partners and others to them.

February 26, 2021
Unprompted review
Equipment rentals & Sales Ltd logo

Reply from Equipment rentals & Sales Ltd

Thank you AJ for your kind words.
As a team we work with a view to treat our customers the way we would like to be treated.
So glad we are able to meet your needs well.

Rated 5 out of 5 stars

Excellent professional and friendly service.

Equipment rentals have been really helpful. After an experience trying to buy a second hand photocopier elsewhere, which was really problematic (huge maintenance costs) I spoke to Equipment rentals for advice and decided instead to rent from them. That was almost 2 years ago now, and I’m really happy with the service I’ve received. Installation was seamless, and they even helped move the equipment when I moved. I work in the creative field so I use it as a scanner and copier, as it really suits fast idea development. They have always been excellent with contact, and quick to respond to any toner/maintenance questions with a friendly manner. Regarding value for money it’s worked out really fairly, and costs less than if I went elsewhere or tried to get the same equipment myself. I highly recommend.

February 24, 2021
Unprompted review
Equipment rentals & Sales Ltd logo

Reply from Equipment rentals & Sales Ltd

Thank you for your greatly valued review.
I am so pleased we are able to meet your needs and requirements and hope to do so for many years to come.
Warmest regards.
The Equipment rentals team.

Rated 5 out of 5 stars

Fast, reliable and trusted.

Over the past month a problematic plotter has been a distraction to say the least but with the help from Louise & Michael, this has been eased.
they have been quick to come back with solutions and their willingness to help us get back up and running has been so very much appreciated.
My dealings with all staff has been pleasant and professional and COVID rules have always been respected.

January 6, 2021
Unprompted review
Equipment rentals & Sales Ltd logo

Reply from Equipment rentals & Sales Ltd

Thank you very much Rick/
Always here to help best we can.

Rated 5 out of 5 stars

Equipment Rental

We hired an industrial scanner to assist our company go paperless, the scanner performs well and arrived very quickly.

Customer service and support has been exemplary with multiple members of staff able to assist and help with any of our queries.

January 5, 2021
Unprompted review
Equipment rentals & Sales Ltd logo

Reply from Equipment rentals & Sales Ltd

Hi Connor.
So glad we were able to assist you.
Best regards

Rated 5 out of 5 stars

5 Stars

We have been renting equipment from these guys for just under a year now and we couldn’t recommend them enough! Always at the end of the phone to answer any queries and we received an engineer within 24 hours to look at our equipment. Top service!

December 29, 2020
Unprompted review
Equipment rentals & Sales Ltd logo

Reply from Equipment rentals & Sales Ltd

Thank you Ian.
Very much appreciated.
Best regards.
All at Equipment rentals & Sales Ltd

Rated 5 out of 5 stars

Fantastic Short Term Printer Hire

From the very first contact, the service was brilliant. The team gave us plenty of initial advice to match the printers to our needs, and the pricing was transparent and great value too. The printers themselves were in great condition and, on the very rare occasion that there was a problem, the service team were super, even for tiny problems that could be sorted over the phone. Delivery/collection were on time and well communicated. The whole team are friendly, helpful and very accommodating, and I genuinely couldn’t fault them; this company is my first port of call for short term printer hire.

December 29, 2020
Unprompted review
Equipment rentals & Sales Ltd logo

Reply from Equipment rentals & Sales Ltd

Thank you very much Jen.
As you said it is a team effort.
Look forward to working with you again in 2021.
Michael Cole MD

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