Equity Edge Reviews 1,424

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 2,277 reviews, reviewers had a great experience with this company. Customers frequently highlight the staff for their exceptional helpfulness and positive demeanor, making interactions pleasant. Many people praise the customer service for being quick, kind, and informative, often singling out specific individuals for their outstanding support. The service is generally described as excellent, with many consumers noting the efficiency and smoothness of their overall experience, including prompt account funding and quick payout processing. However, some people were dissatisfied with the payment process, experiencing delays in receiving payouts or having them rejected due to various reasons, including alleged rule violations or "one-sided trades." Some reviewers also noted issues with response times and delays in contract signing and account setup, while a few others felt the support team was unhelpful or unresponsive to their inquiries.

What people talk about most

Customer service

People report ambiguous experiences with customer service. Many customers praise the support team,... See more

Payment

Customers consistently note ambiguous experiences with payment. Many reviewers report issues with denied... See more

Staff

Reviewers mention positive feedback about staff. Many customers praise the support team for being helpful,... See more

Service

Reviewers highlight ambiguous aspects of service. Many customers praise the excellent, smooth, and... See more

Response time

Customers had ambiguous experiences with response times. While some reviewers praised the quick and helpful... See more

Reviews shaping this summary

Rated 3 out of 5 stars

The customer's response was partially quick and smooth. My biggest problem with the firm was the delay in signing a contract and getting my funded account. This took a lot of time (almost 7 working d... See more

Rated 5 out of 5 stars

First payout secured with EE thank you for the call and kind words Vic. I must say by far one of the best prop firms I've traded with no faf stick to the rules which are better and fairer than other f... See more


Company details

  1. Alternative Financial Service
  2. Educational Institution

Written by the company

Equity Edge Ltd., proudly based in Saint Lucia, is a dynamic prop trading firm dedicated to empowering traders with the virtual capital, tools, and insights they need to thrive in today’s fast-paced markets. Established with a vision to democratize trading, we provide access to simulated accounts ranging from $2,500 to $100,000, enabling our community to test strategies and maximize profits without personal financial risk. Our innovative platform, backed by cutting-edge technology, supports real-time data analysis and seamless execution, making us a go-to choice for serious traders. What sets us apart is our strategic partnership with top social media influencers, who bring market trends and opportunities directly to our audience. Through engaging content on X, Instagram, TikTok, YouTube, and beyond, our affiliates amplify our reach, connecting with a global network of aspiring traders. We foster a transparent, trader-first culture, ensuring clear communication and fair practices—our commitment to integrity is at the heart of every deal. Join our growing community, where collaboration meets opportunity. Whether you’re scaling your trading career or exploring new revenue streams as an influencer, Equity Edge Ltd. offers the resources and support to succeed. With a team passionate about financial empowerment, we’re here to help you elevate your game. Discover the edge today and see why traders trust us to shape their future. Have questions? Our support team is ready to assist via email, live chat or Discord. Let’s build your success together!


Contact info

4.0

Great

TrustScore 4 out of 5

1K reviews

5-star
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1-star

Replied to 92% of negative reviews

Typically replies within 1 month

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Rated 1 out of 5 stars

SCAM

Dont buy account from there if you dont want to get paid. I requested 3 payouts from different accounts and they said I had one sided trades.
I confirmed this a month ago with agent how many sell trades I can open a day and she said 3 sell positions.
Now they reviewed my account and said its one sided trades.
Why I had to request payout to know that its not allowed.
Its a scam to give this information and its not correct.
Every customer should report them to FCA Consumers and also
make tiktok reviews also to ban this company

May 7, 2026
Unprompted review
Equity Edge logo

Reply from Equity Edge

Dear Kim,

We have requested additional information from you via Trustpilot so that we can identify your account and review the claims made in this review; however, no information has been provided.

Without verifiable details, we are unable to locate an account or confirm that this review is based on a genuine experience with Equity Edge. Until the requested information is shared, this review cannot be treated as a verified customer experience.

If you are a legitimate client and have encountered an issue, please provide the requested details via Trustpilot or contact our Compliance Team directly at compliance@equityedge.io, and we will be more than happy to assist you.

— Equity Edge Compliance Team

Rated 5 out of 5 stars

I've passed accounts before

I've passed accounts before, but it was always a gamble. This time I passed with consistency. I'm loving @equityedge for their clear rules and honesty. I will definitely update this when I get my first payout

May 7, 2026
Rated 1 out of 5 stars

rejected funded accounts few times

rejected funded accounts few times. even overall trading are nice. they try to find something to reject funded accounts

May 6, 2026
Unprompted review
Equity Edge logo

Reply from Equity Edge

Dear jared,

We have requested additional information from you via Trustpilot so that we can identify your account and review the claims made in this review; however, no information has been provided.

Without verifiable details, we are unable to locate an account or confirm that this review is based on a genuine experience with Equity Edge. Until the requested information is shared, this review cannot be treated as a verified customer experience.

If you are a legitimate client and have encountered an issue, please provide the requested details via Trustpilot or contact our Compliance Team directly at compliance@equityedge.io, and we will be more than happy to assist you.

— Equity Edge Compliance Team

Rated 1 out of 5 stars

They disabled my master account when I…

They disabled my master account when I had requested for a payout claiming that I had another email, my question is why didnt they tell me about it before giving me the master account, wish I could give them a zero rating.

May 6, 2026
Unprompted review
Equity Edge logo

Reply from Equity Edge

Dear Washington Akech,

We would like to clarify that the action taken on your account was due to a violation of our multiple accounts policy.

Equity Edge prohibits individuals from signing up with multiple email addresses. Each trader is allowed only one active account associated with a single email.

This policy is in place to maintain fairness, integrity, and transparency across the platform and applies to all traders equally.

You can review the policy here:
https://equityedge.io/funded-traders/multiple-accounts-policy

If you require further clarification, you may contact our Compliance Team at compliance@equityedge.io.

— Equity Edge Compliance Team

Rated 5 out of 5 stars

Best firm when it comes to customer…

Best firm when it comes to customer service and also paying out I’ve had 5 payouts from EE and I just scaled up today opening a ticket and after all checks I was given extra % of my starting balance I got an account for £8 their 5k account and I’ve made over 1.8k dollars in withdrawal thanks MUSA EE

May 5, 2026
Unprompted review
Rated 4 out of 5 stars

Great Support Team.

I'm still kind of new here in Equity Edge but i could say that when theres a problem, the support team take less than 15 minutes to respond, which is something really good, and also the kindness and patient they all bring in is not something you clearly see all day, like one of their team, Miracle, kindly informed me an important info of how many days it takes for the funded accounts to be given. For now, i'll vote them 4 stars, i still wanna see how payments are and if they go correctly, but overall i'm enough satisfied.

March 20, 2026
Unprompted review

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