Equity Edge Reviews 1,424

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 2,277 reviews, reviewers had a great experience with this company. Customers frequently highlight the staff for their exceptional helpfulness and positive demeanor, making interactions pleasant. Many people praise the customer service for being quick, kind, and informative, often singling out specific individuals for their outstanding support. The service is generally described as excellent, with many consumers noting the efficiency and smoothness of their overall experience, including prompt account funding and quick payout processing. However, some people were dissatisfied with the payment process, experiencing delays in receiving payouts or having them rejected due to various reasons, including alleged rule violations or "one-sided trades." Some reviewers also noted issues with response times and delays in contract signing and account setup, while a few others felt the support team was unhelpful or unresponsive to their inquiries.

What people talk about most

Customer service

People report ambiguous experiences with customer service. Many customers praise the support team,... See more

Payment

Customers consistently note ambiguous experiences with payment. Many reviewers report issues with denied... See more

Staff

Reviewers mention positive feedback about staff. Many customers praise the support team for being helpful,... See more

Service

Reviewers highlight ambiguous aspects of service. Many customers praise the excellent, smooth, and... See more

Response time

Customers had ambiguous experiences with response times. While some reviewers praised the quick and helpful... See more

Reviews shaping this summary

Rated 3 out of 5 stars

The customer's response was partially quick and smooth. My biggest problem with the firm was the delay in signing a contract and getting my funded account. This took a lot of time (almost 7 working d... See more

Rated 5 out of 5 stars

First payout secured with EE thank you for the call and kind words Vic. I must say by far one of the best prop firms I've traded with no faf stick to the rules which are better and fairer than other f... See more


Company details

  1. Alternative Financial Service
  2. Educational Institution

Written by the company

Equity Edge Ltd., proudly based in Saint Lucia, is a dynamic prop trading firm dedicated to empowering traders with the virtual capital, tools, and insights they need to thrive in today’s fast-paced markets. Established with a vision to democratize trading, we provide access to simulated accounts ranging from $2,500 to $100,000, enabling our community to test strategies and maximize profits without personal financial risk. Our innovative platform, backed by cutting-edge technology, supports real-time data analysis and seamless execution, making us a go-to choice for serious traders. What sets us apart is our strategic partnership with top social media influencers, who bring market trends and opportunities directly to our audience. Through engaging content on X, Instagram, TikTok, YouTube, and beyond, our affiliates amplify our reach, connecting with a global network of aspiring traders. We foster a transparent, trader-first culture, ensuring clear communication and fair practices—our commitment to integrity is at the heart of every deal. Join our growing community, where collaboration meets opportunity. Whether you’re scaling your trading career or exploring new revenue streams as an influencer, Equity Edge Ltd. offers the resources and support to succeed. With a team passionate about financial empowerment, we’re here to help you elevate your game. Discover the edge today and see why traders trust us to shape their future. Have questions? Our support team is ready to assist via email, live chat or Discord. Let’s build your success together!


Contact info

4.0

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
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2-star
1-star

Replied to 92% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Resolved!

Best expericene aswell, they finally solved it! Thank you Martin!

April 4, 2026
Unprompted review
Equity Edge logo

Reply from Equity Edge

Dear Alex,

We would like to clarify the rule referenced in your case.

Impulsive decision-making refers to the practice of frequently entering trades in opposite directions without sufficient, structured analysis. For example, opening a buy position and then quickly switching to a sell position—repeating this behavior in pursuit of profit. At Equity Edge, such activity is considered speculative, lacks consistent analytical justification, and exposes the account to elevated risk.

Supporting evidence of this activity was attached in the email sent to you, and the decision was made in line with the rules agreed to at the time of purchase. These rules are applied consistently to maintain fairness and platform integrity.

We strongly recommend reviewing the relevant FAQ for further clarity:
https://equityedge.io/funded-traders/prohibited-strategies-on-funded-accounts

If you require further clarification, you may contact our Compliance Team at compliance@equityedge.io.

— Equity Edge Compliance Team

Rated 1 out of 5 stars

I've had nothing but horrible…

I've had nothing but horrible experiences with these people. From being denied funding, account no 248487, first i got an auto generated message that i had violated a news rule when that turned out to not be the case I was told I lost too much in a single trading day even though i did not breach the minimum daily loss. They called it full porting then made 7% on an instant funded account met the consistency but got chocked by even more rules. This is a cheap firm but definitely not affordable, Rules are very punitive and draining. I should have paid a little bit more for some decent service elsewhere.
What's the point of a minimum daily loss if you can still lose even after not hitting the limit. And what's the harm in using the profits that I've already made, compound that and trade a little bigger to try and reach the objectives? Some of these rules you've got are just unreasonable. That full porting percentage also should not be ambiguous or hide in fine print.

March 10, 2026
Unprompted review
Equity Edge logo

Reply from Equity Edge

Dear Riley Alps,

Your contract was rejected due to Full Porting, which falls under prohibited trading practices as outlined in our rules.

Full Porting refers to traders abusing their starting maximum daily drawdown in a single trade, or splitting a larger position into multiple smaller trades in an attempt to avoid detection. This includes risking near the entire starting daily drawdown — or exceeding it — on one position or across multiple simultaneously open positions.

You can review the prohibited trading strategies here:
https://equityedge.io/evaluation-questions/prohibited-trading-strategies

If you require further clarification, you may contact our Compliance Team at compliance@equityedge.io.

— Equity Edge Compliance Team

Rated 1 out of 5 stars

Equity Edge scammed me

Equity Edge scammed me! I purchased a $25K Step 2 Challenge account that was supposed to have no trailing drawdown. Then, out of nowhere, within just a week, they sneakily adjusted it to a daily drawdown. What kind of shady, dishonest move is that? This is pure scam behavior, and it’s unacceptable!!!! And fccckk all the support in discord they don't cooperate

May 5, 2026
Unprompted review
Equity Edge logo

Reply from Equity Edge

Dear Dylan Wang,

We would like to clarify that the rules on your account were not “changed” after purchase.

The maximum daily loss limit is calculated as 4% / 5% of the starting balance or equity at 10 PM UK time, whichever is higher. This is a standard rule structure commonly used across prop firms and is clearly outlined in our FAQ:
https://equityedge.io/evaluation-questions/daily-maximum-loss-limit-on-2-step-accounts

We respectfully disagree with the accusations made in your review, as the rules were already publicly available and applied consistently.

If you require further clarification, you are welcome to contact compliance@equityedge.io, and we will be happy to assist.

— Equity Edge Compliance Team

Rated 1 out of 5 stars

This prop firm is Scam

They went as far as contacting me and promise me that they will refund me and lift the ban if I delete my review on trust pilot. And I did just that, just to ignore me.
I bought a 25k account a day before my payout, just for them to send me a ban mail and refuses to give me my payout or refund me my money I purchase the new account with.
I haven’t even traded the account yet. The strip me of that and my pay. Accusing me of group trade. I was demanding for history or any trade I took with any group, all they can say is you group trade and your ban is final.
This prop firm is scam.
They don’t give payouts.
How will I trade with your firm for over 2years and my very first payout you are looking for rules to scam me and deny me payout. You firm is scammer

May 5, 2026
Unprompted review
Equity Edge logo

Reply from Equity Edge

Dear chima ekeneme,

Your payout was not rejected arbitrarily.

After a full compliance review, your account was flagged for group trading and account management, which are strictly prohibited under our Terms & Conditions. Our investigation confirmed that multiple Equity Edge users were accessing accounts from the same device, which is a clear indication of shared account access and group trading activity.

Group trading and account management:

Are explicitly prohibited under our rules

Are not permitted at any stage (evaluation or funded)

Result in payout ineligibility and account termination when detected

These policies exist to protect the fairness and integrity of our trading environment and apply equally to all traders.

You were notified of this violation via email and provided with the relevant explanation. As this is a severe breach, the decision is final in accordance with the agreement you accepted at registration.

If you would like further clarification, you may contact our Compliance Team at compliance@equityedge.io. Additionally, anyone reading this review is welcome to view our public payout-proof channel on Discord, where compliant traders receive payouts—typically within 48 hours.

— Equity Edge Compliance Team

Rated 1 out of 5 stars

was just trading normal and stuff

was just trading normal and stuff, sadly lost a trade and risked 2% bc of spreads/slipp got filled at 2.7% they rejected my payout for gambling?! and closed aswell my account because of prior warning which was not the same warning or whatsover. find it weird and hard to believe for something i cant do anything about, and risked before normal etc. to add on it i risked in my challenge phase a few times more than that and lost the trades aswell 2.6 and 2.9 in p2 . this just shows that the firm doesnt wanna pay you if you request bigge

May 5, 2026
Unprompted review
Equity Edge logo

Reply from Equity Edge

Dear Luka Halfwerk,

We would like to clarify that the issue was not simply “losing a trade,” but the level of exposure taken on the account.

At Equity Edge, full porting is strictly prohibited. Full Porting is when traders abuse their starting max daily drawdown in 1 trade or split larger trades into smaller positions in order to go undetected. Abusing max daily drawdown refers to risking near your entire starting daily drawdown or exceeding it on a single position or multiple open positions.

You can review the policy here:
https://equityedge.io/funded-traders/prohibited-strategies-on-funded-accounts

If you would like further clarification, you may contact our Compliance Team at compliance@equityedge.io. Additionally, anyone reading this review is welcome to view our public payout-proof channel on Discord, where compliant traders receive payouts—typically within 48 hours.

— Equity Edge Compliance Team

Trustpilot is assessing this review in accordance with our flagging process.

Rated 3 out of 5 stars

Honest review

Breached an account due to 1% rule and my issue was handled by team member martin. He was really helpful.
Spreads arent the best i have used and i have noticed slippage but you have to adjust your risk to accommodate for that. But with low cost of entry what do you expect.
Have not got to the stage of payout but when that happens my review will include if payout is given and time taken to receive.

May 5, 2026
Unprompted review
Equity Edge logo

Reply from Equity Edge

Dear nathan,

The account you were trading was an Instant account, which operates under a strict 1% max risk rule. If the floating loss on open positions, including commissions and swaps, exceeds 1% of the initial account balance, the account is considered breached.

Once such a violation is identified, the account is actioned in line with the rules agreed to at the time of purchase.

For full details, please review the FAQ below:
https://equityedge.io/instant-accounts/1-max-risk-rule

If you require further clarification, you may contact our Compliance Team at compliance@equityedge.io.

— Equity Edge Compliance Team

Rated 4 out of 5 stars

Resolved Issue with Equity Edge

Thanks to Trustpilot for resolving my dispute with Equity Edge. Fellow traders please pay attention to third party purchases and KYC details. You can loose all from non-trade related issues. A single mistake can render your labor fruitless.
Despites disagreement, ban and disqualification from Equity Edge, I take responsibility and it is in my best interest to move forward and forget the bitter ending.

Apology to all the support team and management of Equity Edge. Special thanks to the guy who phoned me personally on 05/05/2026. I am grateful

May 4, 2026
Unprompted review
Rated 5 out of 5 stars

Quick and Effective responses

I needed some clarity on a rule on Equity Edge, so I reached out to the support team. The response was quick and helpful. RV was especially helpful and I appreciate the support.

May 4, 2026
Unprompted review
Rated 1 out of 5 stars

If you're a profitable trader, you'll be banned here. EquityEdge only makes money from losses.

If you're a profitable trader, you'll be banned here. EquityEdge only makes money from losses.
So, now I'll tell you what kind of experience awaits you at EquityEdge. I bought an account with this prop company, perhaps only because of the appeal of their challenge offers. I experienced no problems during the first two stages of the account, and I also received a funded account without any problems. After receiving the funded account, I managed to receive four payouts, but when I requested a fifth payout, my entire account was banned. The reason for the ban was very convenient for EquityEdge: they accused me of allegedly trading from one device on different accounts registered to different people. (P.S. I didn't do what they accuse me of.) Of course, they didn't provide any evidence of this (because they have no evidence). Support is ignoring me, although they were active before the ban. The conclusion that follows from this is that this prop company makes money exclusively by selling challenges at attractive prices. It's aimed at beginners or low-income individuals who can't afford a challenge at a tier-1 prop company. As soon as a trader becomes profitable, they become unprofitable for the company, and they ban them because they can no longer make money from them. EquityEdge is a prop company of the very last tier, which will sooner or later close its doors with this approach. If I were the reader, I would seek the services of other prop firms. If this unpleasant situation can somehow be resolved favorably for me, I will delete this review, but I don't believe that will happen.

March 9, 2026
Equity Edge logo

Reply from Equity Edge

Dear Good Luck,

Your payout was not rejected arbitrarily.

After a full compliance review, your account was flagged for group trading and account management, which are strictly prohibited under our Terms & Conditions. Our investigation confirmed that multiple Equity Edge users were accessing accounts from the same device, which is a clear indication of shared account access and group trading activity.

Group trading and account management:

Are explicitly prohibited under our rules

Are not permitted at any stage (evaluation or funded)

Result in payout ineligibility and account termination when detected

These policies exist to protect the fairness and integrity of our trading environment and apply equally to all traders.

You were notified of this violation via email and provided with the relevant explanation. As this is a severe breach, the decision is final in accordance with the agreement you accepted at registration.

If you would like further clarification, you may contact our Compliance Team at compliance@equityedge.io. Additionally, anyone reading this review is welcome to view our public payout-proof channel on Discord, where compliant traders receive payouts—typically within 48 hours.

— Equity Edge Compliance Team

Rated 5 out of 5 stars

Their service is top notch

I had an excellent experience with Equity Edge. The service was smooth, professional, and exceeded my expectations from start to finish. Everything was handled efficiently, and I felt well taken care of throughout the entire process.
A special thanks to Caleb for his outstanding support — he was responsive, helpful, and went the extra mile to make sure everything was sorted perfectly. It’s rare to come across service at this level.
Highly recommended to anyone looking for a reliable and professional team. I’ll definitely continue using their services.

May 4, 2026
Unprompted review

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