My experience with equivo was made so much better with the help from Kelly who was nothing but kind and considerate to my situation. She made everything so much more relaxing and less stressful.
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Hi I just want to say what a really lovely company Equivo are The lady I spoke to Kelly was very understanding due to a mix up of a payment that simply disappeared, but she was very helpful in every w... See more
The only reason to work at Equivo is because you have no other options available to you. There is a toxic culture at the Equivo Bracknell office. The manager was disorganised and chaotic and there we... See more
The team at Equivo were 100% professional from first contact and all the way through to collection. As well as dealing with the debt collection they also very effectively dealt with High Court Enforc... See more
Company details
Written by the company
Your nationwide provider of dependable collections, legal and enforcement services for fair and swift resolution. Equivo has two key divisions; Collections & Field and Enforcement covering various disciplines within the debt and recoveries lifecycle. We are uniquely authorised and regulated by the Financial Conduct Authority, the Solicitors Regulation Authority and authorised by the Ministry of Justice, coming together to enable unique in-house capabilities and expertise at national scale across two regional offices and supported by a nationwide field team.
Contact info
The Lightbox, Willoughby Road, RG12 8FB, Bracknell, Berkshire, United Kingdom
- 03309003000
4.1
Great
10 reviews
Replied to 60% of negative reviews
Typically replies within 1 week
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Calm experience
My experience with equivo was made so much better with the help from Kelly who was nothing but kind and considerate to my situation. She made everything so much more relaxing and less stressful.
February 25, 2026
Very Understanding Hi I just want to say what a really…
Hi I just want to say what a really lovely company Equivo are The lady I spoke to Kelly was very understanding due to a mix up of a payment that simply disappeared, but she was very helpful in every way.I can certainly say that Equivo have a very nice lady working for them.Thankyou for resolving the missing payment 5*Service.
December 16, 2025
Jack was fantastic on the phone
Jack was fantastic on the phone, very understanding and professional.
September 16, 2025
Great customer service and every one I…
Great customer service and every one I spoke to at Equivo were all very helpful.
September 11, 2025
Equivo your saying to my review you had…
Equivo your saying to my review you had no involvement with my case oodle finance aproched you to eirher get more money from us or get car back what a load of tosh what goes around comes around
January 9, 2025
Unprompted review
Toxic employment culture at Equivo
The only reason to work at Equivo is because you have no other options available to you. There is a toxic culture at the Equivo Bracknell office. The manager was disorganised and chaotic and there were very little structure or process. Staff were expected to work long days and lunch breaks were frowned upon. Favouritism was rife in the company, and people were promoted at the whims of the senior team. Staff were treated very poorly, and salary and benefits were abysmal. Avoid this company at all costs.
April 24, 2024
Unprompted review
The team at Equivo were 100%…
The team at Equivo were 100% professional from first contact and all the way through to collection. As well as dealing with the debt collection they also very effectively dealt with High Court Enforcement of a possession order. I cannot recommend this firm too highly.
December 2, 2021
Unprompted review
Professional and Understanding
I had the unfortunate experience of dealing with a trespasser and Equivo were instructed by my solicitors to deal with the eviction process. I found them to be very professional and understanding of this horrible situation and found all of the staff but specifically Keren who dealt with the eviction at the property a great help. I also had dealings with Jonathan one of the directors at Equivo who was always willing to take my calls and give me guidance on the situation.
September 24, 2021
Unprompted review
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