Eracco Reviews 

502
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Ordered a wheel barrow I had been looking for from Eracco. Overall an extremely positive experience, for the following reasons. It was almost £60 cheaper than it was from a specialised whee... See more

Company replied

Rated 5 out of 5 stars

Ordered a roll of green netting. easy to manouvre the website, paid with paypal (safest way) delivery was quick, product quality good, had emails all along the process asking if all okay, always rea... See more

Company replied

Rated 5 out of 5 stars

These builder's tote bags have been good a purchase,along with being strong enough to carry a considerable weight, price wise they were in comparison with other makes a good buy. The customer serv... See more

Company replied

Rated 5 out of 5 stars

This is the umpteenth time I’ve ordered from Erraco and I’ve always been impressed at how easy it is. From ordering from the website to receiving your order you are kept informed at every point. When... See more

Company replied

Company details

  1. Internet Shop
  2. Safety Equipment Supplier

Written by the company

We're eracco an online store distributing workplace supplies at market-leading prices throughout the UK. Ordering products for your workplace doesnt have to be difficult, we make it simple; good prices, good service, rapid delivery.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

502 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.7

All reviews

(502)

54 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We are very pleased with the goods we…

We are very pleased with the goods we received. Prompt posting and delivery. The quality was excellent and the price was very competitive. Will use again.

April 29, 2024
Unprompted review
Eracco logo

Reply from Eracco

Hi 👋 thanks for leaving your kind review, look forward to seeing you back soon!

Rated 5 out of 5 stars

Tremendous value for money

Tremendous value for money - kept us informed all the way through - delivered next day - stunning service

April 29, 2024
Unprompted review
Eracco logo

Reply from Eracco

Thanks very much for leaving a review. We're pleased to hear that you're happy with everything! 🤝

Rated 5 out of 5 stars

I was skeptical about the website as it…

I was skeptical about the website as it seemed so much cheaper than other sites. However, delivery was really quick and my shepherds hooks look great quality - exactly what I needed!

April 26, 2024
Unprompted review
Eracco logo

Reply from Eracco

We're very pleased to hear that you're happy with the service Ellie! 🤝

Rated 5 out of 5 stars

Easy ordering

Easy ordering, arrived promptly, visibility of shipping charge could be improved .

April 26, 2024
Unprompted review
Eracco logo

Reply from Eracco

Thank you for taking the time to write a kind review Mike :)

Rated 5 out of 5 stars

Excellent communications first class.

Very pleased with the service, delivery driver went above and beyond to put out package safely around the back, pleased with the product yet to put it over the cage, first class service kept informed all the way along would definitely recommend

April 22, 2024
Unprompted review
Eracco logo

Reply from Eracco

Great to hear from you Les, thanks for your kind words. We're pleased to hear you're happy with everything! 🙌

Rated 5 out of 5 stars

A great company to buy from

I found this company by searching on line for the item I ordered. They were the cheapest by far and their pricing was clear. My items arrived very quickly despite not being wrapped up particularly well it was efficient and the company even checked back to see if everything was alright. A first for me buying on line.
I will pass their name and details when anyone asks me about the items I ordered. Thank you.

April 22, 2024
Unprompted review
Eracco logo

Reply from Eracco

Thanks very much! We appreciate your order and we're very flattered by your review! 🙏

Rated 5 out of 5 stars

Great price and delivery

Ordered fencing pins at a great price. Unfortunately not all of them arrived (they might have been left on the van due to the packaging) . After contacting customer service the problem was resolved really quickly via email, and the remainder of the order was delivered in less than 24 hours. Thank you!

April 15, 2024
Unprompted review
Eracco logo

Reply from Eracco

We're delighted to hear that you were happy with the service, we hope to see you back soon! 👌

Rated 5 out of 5 stars

Speedy delivery

Speedy delivery, very good price and will be ordering again!

April 17, 2024
Unprompted review
Eracco logo

Reply from Eracco

Thank you for your kind review. We are happy to hear you will be coming back :)

Rated 5 out of 5 stars

Excellent service…

Barrier fencing and pins arrived well-packaged and delivery was prompt. Good price.

April 12, 2024
Unprompted review
Eracco logo

Reply from Eracco

Thank you very much for your kind review Colin, we are pleased to hear you were happy from start to finish. 👍

Rated 5 out of 5 stars

Great company

Great company good price good delivery no problems

April 7, 2024
Unprompted review
Eracco logo

Reply from Eracco

Thanks very much for leaving such a kind review Garry. 🤝

Rated 5 out of 5 stars

Very good communication

I found the communication very good, and the items was delivered very quickly. I am also please to say it arrived in good condition as it was a galvanised large wheel barrow, which understandably had no packaging.

April 8, 2024
Unprompted review
Eracco logo

Reply from Eracco

Great to hear from you Adrian! Thanks for taking the time to leave your kind review. 🤝

Rated 5 out of 5 stars

Brilliant

Ordered a wheel barrow I had been looking for from Eracco. Overall an extremely positive experience, for the following reasons.

It was almost £60 cheaper than it was from a specialised wheelbarrow web site.

Delivery by DX couriers (26 hours after the order was placed) was free as the item was over £75

Updates from Eracco and after service were first class. The only slight issue I had was accessing the introductory 10% discount which was resolved in less than 5 minutes by Rosie after sending an e-mail.

So what's not to like? The 4.8 Trust pilot reviews are fully deserved.

April 3, 2024
Unprompted review
Eracco logo

Reply from Eracco

Great to hear from you, thanks for your kind words. We're pleased to hear you're happy with everything! 🙌

Rated 4 out of 5 stars

fast delivery

delivery was estimated to be 2-3 working days. it arrived next day which was great.

April 3, 2024
Unprompted review
Eracco logo

Reply from Eracco

Thank you for your kind review Rachel. Glad your items arrived quicker than expected!

Rated 5 out of 5 stars

Great product for money and delivery…

Great product for money and delivery cost reasonable.

April 3, 2024
Unprompted review
Eracco logo

Reply from Eracco

We're delighted to hear that you were happy with everything! We look forward to your next order.

Rated 5 out of 5 stars

I have received my 10ltr hot water urn

I have received my 10ltr hot water urn
I have not used it yet as it was bought for my 70th b day afternoon tea
garden so it's not been tried yet but in sure it.ll be perfect for the occasion.
Regards Mrs Wells

April 3, 2024
Unprompted review
Eracco logo

Reply from Eracco

Hello Mrs Wells 👋 thanks for leaving your kind review. We hope you had a lovely afternoon tea, Happy belated Birthday!

Rated 1 out of 5 stars

:)))) they have an undercounter fridge…

:)))) they have an undercounter fridge for 99. When I've tried to buy it, they offered me a 10%discount code as a first buy on their website. I've put he code and been asked to pay £120 when I was about to put my bank details. Thx eracco

March 20, 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Good value,good service

March 28, 2024
Unprompted review
Eracco logo

Reply from Eracco

Hi Abid, thanks for your kind words. We're pleased to hear that you were happy with the service and products! 🤘

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