Happy with the price, happy with the speed of the delivery. Only comment to be improved on was to have had tracking ahead of time, so more notice but that's only down to my sporadic hours so I didn't... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
I hadn't heard of this site before, but the price of the wheelbarrow and the very quick delivery was excellent. They kept me informed from confirmation of order through to delivery. Many thank... See more
Ordered 8 plain white mugs, delivered in 2 working days and extremely well packed in ingeniously protective packaging. The mugs were exactly what I wanted - large, simple, elegant and flawless.
Company replied
Fantastic fast delivery! I ordered the large item and it arrived the next day - really impressed! Excellent service including a 10% off for my first order which was a very good offer. I brought this i... See more
Company replied
Company details
Written by the company
We're eracco an online store distributing workplace supplies at market-leading prices throughout the UK. Ordering products for your workplace doesnt have to be difficult, we make it simple; good prices, good service, rapid delivery.
Contact info
36 High Street, CO9 2AQ, Halstead, United Kingdom
- hello@eracco.co.uk
- eracco.co.uk
4.7
Excellent
500 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Reply from Eracco
Thank you for leaving a positive review Ricky! Glad to hear your happy with the whole service :)
Simple, sturdy, elegant ceramics
Ordered 8 plain white mugs, delivered in 2 working days and extremely well packed in ingeniously protective packaging. The mugs were exactly what I wanted - large, simple, elegant and flawless.
October 14, 2025
Unprompted review
Reply from Eracco
Thank you for leaving a 5 star review Klaus. Happy to hear the mugs were well packaged and arrive exactly as they should have!
Highly recommend. Great customer service!
1 hour response time! And resolved our issue. Highly recommend. Nice one Robyn!
October 16, 2025
Unprompted review
Reply from Eracco
Thank you for leaving a fantastic review! Happy to hear the customer service was good and resolved your issue. We will inform Robyn of this :)
Happy with the price
Happy with the price, happy with the speed of the delivery. Only comment to be improved on was to have had tracking ahead of time, so more notice but that's only down to my sporadic hours so I didn't see the email sent the day before. However it came pretty fast that it probably didn't have time to do that.
October 8, 2025
Unprompted review
Reply from Eracco
Thank you for leaving a review Hannah. We do aim to send tracking details on the despatch email ASAP then customers can track the order but these can sometimes be delayed being sent out so apologies for this.
First time buying from Eracco in which…
First time buying from Eracco in which I required something urgently and they did delivered within the time required. Good customer service and reasonable prices.
October 8, 2025
Unprompted review
Reply from Eracco
Thank you for leaving a review Tracie. Happy to hear the customer service, delivery and prices were good :)
Very quick response to my enquiry.
Very quick response to my enquiry.
Products very reasonably priced
Very fast delivery
I will be using eracco again, & I highly recommend people to use them
September 19, 2025
Unprompted review
Reply from Eracco
Thank you for leaving a glowing review. Glad to hear you were happy with everything and look forward to your custom again soon!
Very well handled
Very well handled. Order came on time and was excellent. The only thing I could have done without was the repetition of every update by Fedex AND Eracco. 1 email is enough.
September 9, 2025
Unprompted review
Reply from Eracco
Thank you for leaving a review George. Unfortunately the communication from FedEx is not something we can control but we will take on board the feedback regarding our communication :)
Good quality product
Good quality product, exactly as described, and a very quick and efficient delivery. And customer services even reached out to check that all was okay afterwards.
September 5, 2025
Unprompted review
Reply from Eracco
Thank you for leaving a positive review David. Happy to hear the service, product and delivery was good :)
This is the umpteenth time I’ve ordered…
This is the umpteenth time I’ve ordered from Erraco and I’ve always been impressed at how easy it is. From ordering from the website to receiving your order you are kept informed at every point. When you first find the site you might think “it’s too good to be true” because of their prices but I can tell you from experience, it isn’t. I recommend this website all the time.
August 13, 2025
Unprompted review
Reply from Eracco
Thank you for leaving such a positive review Baz. We are happy to hear how impressed you are with everything and happy to hear your a regular customer. Hope this continues :)
First Time Using Eracco
Found exactly what I needed and delivered on the scheduled date and time.
Will be using this company again, prices affordable which is paramount nowadays.
August 1, 2025
Unprompted review
Reply from Eracco
Thank you for taking the time to leave such a positive review Andrew. Glad to hear you were happy from start to finish and looking forward to having your custom again :)
First Class Delivery
Fantastic fast delivery! I ordered the large item and it arrived the next day - really impressed! Excellent service including a 10% off for my first order which was a very good offer. I brought this item for my garden business so I am very much looking forward to using it!
July 29, 2025
Unprompted review
Reply from Eracco
Thank you for leaving such a positive review Tom. Glad to hear you were happy with the whole service and hope you have you as a customer again :)
Very simple ordering process with great…
Very simple ordering process with great delivery
July 29, 2025
Unprompted review
Reply from Eracco
Thank you for leaving a positive review Andrew :)
Great value chairs
Great value chairs, and arrived faster than expected, thankyou, they look good in our staff canteen.
July 30, 2025
Unprompted review
Reply from Eracco
Thank you for leaving a positive review Peter. We are happy to hear they look great in the canteen!
Product ordered as advised and good…
Product ordered as advised and good quality. Also it was nice to be contacted to ensure everything was OK with my order
July 18, 2025
Unprompted review
Reply from Eracco
Thank you for leaving a positive review Vanessa. We are happy to hear how impressed you are with the quality and customer service :)
Fast delivery and best prices online
Fast delivery and best prices online. What more to ask
July 22, 2025
Unprompted review
Reply from Eracco
Thank you for leaving a kind review Andrei. We are pleased to hear how happy you are with the delivery and price :)
great service and fast next day delivery
July 4, 2025
Unprompted review
Reply from Eracco
Thank you for leaving a review Gillian. Happy to hear the service and delivery was good :)
I certainly recommend
This company seems to care about their customers, receiving emails to say thank you for your order, item has been dispatched and an email saying if any problems with order contact us, items I ordered were great quantity and as described, I certainly recommend this company
July 2, 2025
Unprompted review
Reply from Eracco
Thank you so much for taking the time to leave a positive review Chris. Glad to hear you were happy with the customer service and we will pass this on. We hope to have your custom again :)
Delivered on time and exactly what we…
Delivered on time and exactly what we ordered.
June 30, 2025
Unprompted review
Reply from Eracco
Thanks for leaving a review Haydn! Glad to hear you were happy :)
Straight forward, professional
Straight forward , very professional, ordered and paid for and delivered the nxt day, thanks
June 12, 2025
Unprompted review
Reply from Eracco
Great to hear this Iain, thank you for your order and for leaving such a positive review for us! 🤝
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