Ergobaby UK Reviews 230

Baby sleeps all trough, when on

Poorly packaged and the brand new seat pad is covered in glue from an open packing envelope that didn't fit. It was stuck to the seat and won't wash off. It's really disappointing that they couldn't be bothered to take the smallest amount of care.

Still don't have my delivery order 20 days ! Tnx

Ungortunatle I can't give 5 stars because my package didn't come from 19/12/2025 and now we have 05/01/2026. Asking for refund and still don't have a answer

Sold me one buckle replacement for £5, which is obscenely expensive. At least sell a pair since there are 2 similar buckles or bill items separately from delivery fee.

The good thing is that the new buckle does easily fit in, and the old one just needs to be smashed into bits to remove.

Great service

The product is amazing but postage was slow

Great product, can withstand Scottish downpours and keep my baby dry and warm. Easy to attach, fits well.

It is comfortable and is well designed. My back is saying thank you.
I started to use it more often after baby could hold her head. When she was a newborn, this carrier felt bulky. Now she is loving it.

Have order a stroller harness , as lost a piece from the original one ( grey colour).
On the website is only grey colour harness option, as it is the stroller but received a black one …
You can say it has nothing to do with the stroller, completely different colour… a bit disappointed…

Excellent service. Quick dispatch and delivery. One happy customer

Easy to order and slightly late delivery but that was ok. Easy to use !

This company is the worst to buy from. They’ve never delivered my order, and when I complained, they blamed the courier. However, I could see on the tracking that the courier was waiting for confirmation to pick up the parcel. There’s no customer service, and you have to communicate via email, which they only respond to when prompted.

They responded to my query promptly and the product I needed was delivered very quickly

Great customer service and great product

The mesh material of this product should be avoided as it’s not too firm and does not hold the baby as the original material does. Costs way more than it’s worth

Incredible customer service from Anna. Baby Carrier arrived in time and even helped sort out a newsletter signup discount glitch without any hassle.

Highly recommend the carrier too (omni deluxe in linen)! The linen i personally like more than the mesh version as just feels like a bit nicer fabric so softer for bubs while still being breathable

Love my stroller and accessories good fast reliable service

Ergobaby has been fantastic, we recently bought the ergo omni deluxe and it’s way better than all the baby carriers we have had. The fabric quality is excellent, It looks amazing, it feels very light on your body, we can now back carry, front carry facing in and out, we have pockets for keys and phones and most importantly baby feels very safe, baby is extremely happy and comfortable in there. You can tell they had both parents and babies in mind when they designed it, The only tiny tiny negative is I wish the instruction manual was easier to hold and to understand, I’m still struggling a bit with adjustments. I have been using the ergo for a couple of weeks now so I’m just hoping that it will last me a lifetime but yeah I couldn’t recommend it more.