Ergobaby UK Reviews 230

This is best baby wrap I’ve had. So happy I purchased. I use it daily for walks with my baby. Delivery was straight forward and no issues.

Amazing and friendly customer service. Very efficient.

Products are 5*. Do not go elsewhere!

I am extremely dissatisfied with Ergobaby’s customer service. When you purchase a product at a high price, you expect quality and proper support. Instead, I was told that in order to replace broken buckles, I must provide the original receipt — which I am apparently expected to keep for four years. The fact that I can provide the serial number and proof of having the product is not considered sufficient. This is nothing short of dishonest and disappointing. I will not be recommending this brand to anyone.

Ergobaby is offering me a Metro 3 Carry Bag in exchange for this review

I have done a lot of research on travel prams and this seems to be the best one overall for my needs. Their products seem really good

Ergobaby is offering me a
Metro 3 Carry Bag in exchange for this review. This isn't the only reason for my review, this service is absolutely brilliant! I was having issue with mv discount code And a lovely woman named Charlotte dealt with this for me service and items is brilliant thanks again everyone.

Great customer service. Team were responsive and helpful, the products are amazing too, I have 3 carriers and a pushchair. They have made my life so comfortable and convenient

Great customer service! The best compact stroller! You get what you pay for!

Excellent product and customer service, I bought the alta hip seat carrier.

Really happy with the speedy delivery and the quality of the product. First time mum and I love this so light weight as well and not bulky like some other carriers I’ve seen.

The product is well made and sturd Bith my babies love their chairs. Perfect for keeping the one with reflux upright after feeds for a while, with the good head support insert.
Items arrived quickly and in excellent condition

Great product!

Received my ergo baby sling and changed my life! Previous well know brand sling was hurting my lower back as my baby got heavier. Since wearing the ego baby breeze I have no pain, it’s extremely comfortable and I’m able to go for long walks without any discomfort.

I have never had a bad experience with Ergobaby. I have contacted them about replacement parts on a previous pushchair and they were very responsive and just recently bought a new pushchair from them and it arrived quicker than the timescale given. Only improvement is that it would be good to have a tracking number so you know when your parcel is going to arrive.

I really like the item from Ergobaby. However, it was a bad mistake to order directly from them. The item was shopped on 8th April but we ended paying 3 times and got 3 items even we only wanted one.

The trouble was the check out process, we were desperate to complete the purchase but kept getting the error which we thought the transaction wouldnt went through. We contacted straight away to cancel the order but we got refused.

Bought a replacement buckle for our Omni 360 Breeze, cost a few pounds only and shipping was free! Great to see this company supporting repairs therefore reducing waste.

great padding, comfortable, easy to use and adjustable and able to use from 0+ months

I have ordered a metro 3 and support bar. It’s too small for my toddler despite the claim it was suitable so I want to return but when I go to their portal it says £0 is due for the pram and I also get one label instead of two. Yet I have two boxes to return so I have no idea how to send it back. I tried to contact the customer service for days via various means and nobody is coming back to me. I am tempted to send the pram first with the label I have but reading the reviews and seeing the amount stated was £0 I am worried I won’t even get the money back.
I wish I can rewind time and never bought anything from this scam my company

Absolutely love the carrier, I had a different brand before but my baby always cried when I put her in it and seemed uncomfortable. She absolutely loves being in this one.
It’s easy to put on and I love all the compartments to keep my phone keys and muslin while out!

It came good by time and was exactly what I needed. I had emailed customer support about where to get a replacement buckle and they were quick to respond and get me to the right page

Comfort for wearer and supportive for baby