I purchased snowboard boots for my son for Christmas. They ended up being too small and ERIK's didn't have the next size up, so they suggested a different option. We are happy with these boots, but th... See more
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Review summary
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Nice bike and it came with all of the manufacturer’s manuals. Bike was in very good condition but the rear derailleur cage was bent. Communications were excellent. Somehow the “new” bike showed 135... See more
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The customer service, the chat for example, is very easy to use. I like that there was package protection. The AI was surprisingly useful. Searching for products and filters were good too. Overall ver... See more
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Shipping took a bit, and fender arrived bent due to weak packaging but everything else was fine and they have sent a replacement fender.
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Company details
Written by the company
Contact info
550 Kasota Ave SE, 55114, Minneapolis, MN, United States
- 952-351-9148
- help@eriksbikeshop.com
- eriksbikeshop.com
4.4
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Erik and Chuck stellar customer experience!
Erik and Chuck, the new leader at their soon to be open Fort Myers location went above and beyond helping me with an e-bike purchase. Good job Erik the Bike Man and Chuck. Love my new Aventon Pace 4.
February 28, 2026
Great value and customer service in…
Great value and customer service in store was top notch!!!
February 25, 2026
All Good !
Great shipping, available online service, and good stock and prices. I am convinced.
February 24, 2026
Great and fast servjce
February 18, 2026
Reply from ERIK'S Bike - Board - Ski
Thanks for the review! We're glad to hear you had a great experience.
10/10
Excellent variety of products and prices were great! Response time was very fast and they helped me correct an error I made. Super accommodating! I received my order in just a few days. Highly recommend!
February 17, 2026
Good service
They answered my questions before purchase, shipping was prompt, and the jacket was as expected.
February 14, 2026
New boots and skis
It started with my search for new ski boots. The associate at Eriks in Rochester MN was very helpful. The store did not have what I was looking for but the associate discovered that the website did. I now have a great pair of boots and new skis, the best I have ever owned and got it on sale! Very happy.
February 12, 2026
Reply from ERIK'S Bike - Board - Ski
Hi David! Thanks so much for sharing! Glad to hear we were able to set you up on some new gear! Have a great rest of season riding!
Great experience from beginning to end!
February 12, 2026
Fast reliable service!
You had the boots that I wanted and made the arrangement to ship them to me without delay!!
February 8, 2026
Reply from ERIK'S Bike - Board - Ski
Thanks for the positive feedback!
Quick delivery's and returns.
Quick delivery's and returns.
Good pricing.
Nice quality.
What you would expect from a great company.
February 8, 2026
Everyone was so nice that I reached out…
Everyone was so nice that I reached out to. I ordered a coat that didn’t fit right and they exchanged it before I even sent the other one back! I love the new coat and, because of the immediate exchange it came before my trip.
February 7, 2026
Overall experience was good
Overall experience was good. A couple hiccups with incorrect items but they were fixed immediately. Will shop again <3
February 6, 2026
Reply from ERIK'S Bike - Board - Ski
Thanks, Michael! We're glad we were able to get you sorted.
I was shipped the wrong item.
January 13, 2026
Reply from ERIK'S Bike - Board - Ski
Hi David,
It looks like we worked with you on this order to get the correct wheel shipped out to you after initially receiving the incorrect one. If you're having additional issues, please reach out to us directly at braintrust@eriksbikeshop.com for further assistance.
Wrong Order Handled Promptly
The wrong skis were sent originally, but Andrew was very quick to solve the y
January 27, 2026
Good product good price and the…
Good product good price and the customer service and Sales Support were excellent. No problems.
January 25, 2026
Top Notch in ALL WAYS!
Exceptional service, price match, so helpful and kind! A huge shout out to Joe who helped me move on from my 90’s skis and gave me excellent advice - without being pushy and Ben who got my skis in and out for adjustment before the big freeze! Sitting at the ski lodge now LOVING MY NEW FISCHER CURVE’S!! 💗💗💗
January 24, 2026
Reply from ERIK'S Bike - Board - Ski
Thanks so much for the kind review! Glad to hear you are loving your new Fischers!!! Have a great season of riding!
Very informative and exactly what I…
Very informative and exactly what I wanted to buy
January 22, 2026
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