I love everything about my bag except right around the zipper area my dank still smells through.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
This is the second time I purchased the Nano bag. First time I got a carabiner with my purchase. I didn't get a carabiner with this purchase. Lost a star for that.
Company replied
Im always satisfied with the product
Company replied
Nice case, Delivered 3 days late, I had left Monday for a week vacation,
Company replied
Company details
Written by the company
Inspired by Passion and Love Erozul was Founded in 2020 in California, We set out to create a better smell proof storage experience for the world!
Contact info
95368, Salida, United States
- info@erozul.com
- erozul.com
4.4
Excellent
375 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
You didn't even send me my stuff even…
You didn't even send me my stuff even though I really needed it. I didn't want a refund I want my stuff
January 18, 2025
Reply from Erozul
Hi Dylan,
Thank you for reaching out, I'm very sorry for this inconvenience. Our system flagged your address as undeliverable, and we reached out via email to correct the issue. Since we didn't hear back, we were forced to cancel the order since the package would have been undeliverable. Please reach out to us at info@erozul.com if you have further questions and we will be happy to assist!
Precisely as advertised
A bit slow coming in the mail, but plenty of space to hold my goods. Totally smell proof and the lock is easy to configure. Solid purchase, would recommend 10/10.
January 10, 2025
Reply from Erozul
Thank you so much for shopping with us, we hope you enjoy your new Erozul bag!
I bought this for my husband as a…
I bought this for my husband as a birthday gift and he loves it!! It's just the right size for traveling. Plenty of space to hold a laptop and other electronics when necessary. Also, the shipping came earlier than expected. We are very pleased!!
January 7, 2025
Reply from Erozul
Thank you for sharing your review, we hope you enjoy your new Erozul gear!
Truly one of the best products I have…
Truly one of the best products I have ever bought
January 4, 2025
Reply from Erozul
Thank you so much! We appreciate your business!
So far the new bag works great
So far the new bag works great, strong zippers , comfortable, convenient size and stylish.
Erozul website was easy to use and shipping was fast.
Thanks
December 28, 2024
Reply from Erozul
Thank you for shopping with us and taking the time to leave your review, we appreciate your business!
Very impressed!
This is the fourth product that I purchased from you guys and as always I’m very impressed with the quality. I love the locking feature and how you can adjust the compartments. I plan on purchasing another item soon.
January 8, 2025
Reply from Erozul
Thank you so much for your continued support, we appreciate your business and look forward to providing you with more excellent storage solutions!
Excellent price and fast delivery.
December 27, 2024
Reply from Erozul
Thank you so much for sharing your experience, we hope to see you again!
Reply from Erozul
Thank you for sharing your review, we appreciate your business!
Easy delivery, good price+
Only change would be aluminum parts instead of plastic. Great buy tho
December 15, 2024
Reply from Erozul
Thank you for sharing your suggestion, we love to hear back from our customers on ways to improve and we will take your suggestion into consideration!
Return Customer
I am a return Customer because of great products at a fair price.
Both transactions have been very smooth.
I will be ordering again
December 15, 2024
Reply from Erozul
Thank you for continuing to support us! We hope you love your new Erozul gear, and we hope to see you again!
Nice packaging and durably good…
Nice packaging and durably good quality! Good timing on delivery for Christmas.
December 11, 2024
Reply from Erozul
Thank you for sharing your review, we hope you love your new Erozul gear!
Reply from Erozul
Thank you for shopping with us!
Hassle free..no surprises
Hassle free..no surprises. Great products with clear and simple descriptions. I will purchase again!!
November 27, 2024
Reply from Erozul
Thank you for shopping with us and taking the time to share your review!
Damaged Container Received
I have ordered from Erozul a few times as I love the C-Vault's various storage capacities. Once again, this order proves that shipping is a major flaw. My 50 liter is damaged. One of the latches is bent. This happened to me on a previous order. I ordered again thinking it would be ok. I spent over three hundred dollars for this canister, and I don't know if it will seal properly. I would immediately switch the packaging of all containers. I would reinforce wrappings of all latches so that they are not damaged in shipping. Maybe Styrofoam would be the key to make sure the containers arrive without damage.
December 7, 2024
Reply from Erozul
Hello, I apologize for any inconvenience you experienced with your purchase, please reach out to us at info@erozul.com and we will be happy to assist and correct this issue!
Great purchase…
I’m very happy with this purchase its for my friends birthday. I liked the color and the 3 pocket design with the center pocket being much larger than the fanny I have currently. Considering purchasing on word myself
November 23, 2024
Reply from Erozul
Thank you for shopping with us, we appreciate your business!
Reply from Erozul
Thank you for sharing your review! We appreciate your business and hope you enjoy your new Erozul bag!
All around great company!
November 1, 2024
Reply from Erozul
Thank you so much for sharing your review! We appreciate your business!
Shelving fee and The product was smaller than what I…
The product was smaller than what I needed. No complaints about it, just not big enough.
The issue i have is the "reshelving". It is almost half the cost of the item itself. It feels like the customer is being punished for returning it.
October 10, 2024
Reply from Erozul
Thank you for sharing your review, we apologize for the inconvenience and understand your frustration. If you need any assistance please reach out to us at info@erozul.com and we will be happy to assist further!
The experience was trash but the product overall was amazing
The experience was trash. I must say OK however, once you do get the product, the product itself is an amazing product guys I really gotta be honest there on that end. It’s just those damn fraud flags y’all have to get that straight cause that’s gonna affect your business
October 10, 2024
Unprompted review
Reply from Erozul
Hi Frank, I sincerely apologize for the inconvenience, as I mentioned in a previous email to you, the fraud alert is completely automated so unfortunately we have to follow the protocol in those situations. I understand this can be frustrating and I apologize for that inconvenience.
I am happy that I found this product.
The product is smell-proof, the zipper is high-quality and water-resistant, and it opens and closes easily. The lock option is useful, but I usually opt not to use it.
September 16, 2024
Reply from Erozul
Thank you for sharing your feedback, we appreciate your business!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.