Erozul Reviews 375

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often highlighting their durability and functionality. Many people appreciate the fast shipping and efficient service, noting that items often arrive on time or even earlier than expected. The products are frequently described as well-made, sturdy, and effective for their intended purpose, with several consumers expressing satisfaction with their purchases. However, some customers experienced issues with their orders, including delayed shipments or missing components like carabiners. A few reviewers also mentioned that certain products, specifically jars, did not live up to their "smell-proof" claims. Additionally, a small number of people received damaged items during the shipping process.

What people talk about most

Product

Customers had positive experiences with product quality. Many reviewers praise the quality, durability, and... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the products, describing them... See more

Order

People report ambiguous experiences with their orders. Some consumers praise the fast shipping, minimal... See more

Delivery service

Reviewers mention positive feedback about delivery service. Customers frequently praise the fast shipping,... See more

Based on these reviews

Rated 4 out of 5 stars

I love everything about my bag except right around the zipper area my dank still smells through.

Company replied

Rated 4 out of 5 stars

This is the second time I purchased the Nano bag. First time I got a carabiner with my purchase. I didn't get a carabiner with this purchase. Lost a star for that.

Company replied

Rated 4 out of 5 stars

Nice case, Delivered 3 days late, I had left Monday for a week vacation,

Company replied


Company details

  1. Bags and Luggage Store

Written by the company

Inspired by Passion and Love Erozul was Founded in 2020 in California, We set out to create a better smell proof storage experience for the world!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

375 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars
Erozul logo

Reply from Erozul

Hi Tannor, I just checked the status of your order, it looks like it was unable to be delivered, perhaps due to an address discrepancy. We will issue a full refund, we apologize for this inconvenience. Please reach out to us at info@erozul.com if you need any further assistance!

Rated 1 out of 5 stars

I have not received the product still…

I have not received the product still waiting on my purchase to get here so how can I review it?

September 6, 2024
Erozul logo

Reply from Erozul

Hi Wanda,
I see your order has been cancelled and refunded as of the 14th, you should have received an email from one of our representatives regarding this order. Please check your spam folders - and if needed please reach out to us at info@erozul.com and we will be happy to assist with any questions!

Rated 5 out of 5 stars

5Stars

Great sling bag

September 8, 2024
Erozul logo

Reply from Erozul

Thank you for sharing your review, we hope you love your new Erozul bag!

Rated 5 out of 5 stars

Great product

Great product, works like a gem.

August 19, 2024
Erozul logo

Reply from Erozul

Thank you for shopping with us! Enjoy your new Erozul gear!

Rated 5 out of 5 stars

Round Integra Boost Moisture Packs

Had the round Integra Boost moisture packs I was looking for. The rounds tuck right inside the jar lids and are a nice addition to keep my stash fresh.

August 16, 2024
Erozul logo

Reply from Erozul

Thank you for taking the time to share your review!

Rated 5 out of 5 stars

excellent products

I ordered a backpack and some other accessories. Products are exactly as described and pictured, material is top notch and thick/durable, definitely worth it, I will be a forever customer! I even took seem pungent herbs out of their vacuum sealed packs and through them in several gallon bags and left them in there overnight in my car in the heat just to see how well the smell proof zipper works. I didn’t smell a thing!

August 2, 2024
Erozul logo

Reply from Erozul

We're pleased to hear you love your new Erozul bags! Thank you for shopping with us, we hope to see you again!

Rated 5 out of 5 stars

I’m a big girl so I originally got the…

I’m a big girl so I originally got the bag to see if it would wear comfortably with all my things. YO it’s versatile, can switch which side you want to wear it on, so much room for all your needs, the lock is simple to set and use.

July 4, 2024
Erozul logo

Reply from Erozul

Thank you for sharing your review! We're pleased to hear you are enjoying your new Erozul bag!

Rated 5 out of 5 stars

A great product

A great product. Really happy with my new scent free bag 🙃🙃

June 13, 2024
Erozul logo

Reply from Erozul

Thank you for shopping with us, enjoy your new bag!

Rated 1 out of 5 stars

Cause I’ve never received my package or…

Cause I’ve never received my package or got an email in return explaining what happpened so answer me and I’ll get my order and give better review if made right

June 16, 2024
Erozul logo

Reply from Erozul

Hi Ryan,
It appears your package was unable to be delivered to you and was returned to our facility. A full refund has been issued for this order. We apologize for any inconvenience!

Rated 4 out of 5 stars

I really like my Erozul bag so far.

From the website navigation all the way thru delivery, was a seamless experience for the most part. I've had my sling bag for about 2 weeks now. So far so good. It's the perfect grab n go bag for a small daytrip.

June 8, 2024
Erozul logo

Reply from Erozul

Thank you for sharing your review, we hope you love your new Sling Bag!

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