Esalerugs Reviews 

1,013
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Over the past several years, I have ordered multiple area rugs from Esale rugs. I always receive my carpets quicker than expected. They are well wrapped and undamaged. The carpets I receive are alway... See more

Rated 4 out of 5 stars

I found it easy to choose what I wanted by picking size, shape and color. Plus, I wanted a solid color instead of pattern and found what I wanted without much lost time: a solid white frieze hexagon p... See more

Rated 5 out of 5 stars

I called the telephone # to talk to a representive to ask if the rug I wanted to order was in stock. When I looked it up online, it couldn't find the rug so the representative was helpful in telling... See more

Rated 5 out of 5 stars

I'm a very picky person. I was fearful of ordering rugs online at first, but their selections were so beautiful and I couldn't believe the prices, so I had to give them a try. OMG, that was about 4-5... See more

Company details

  1. Home & Garden

Information provided by various external sources

Purveyor of Persian and Oriental rugs.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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No recent history of asking for reviews

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4.8

All reviews

(1,013)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I order almost $2000 worth of rugs and…

I order almost $2000 worth of rugs and carpet from them within the last year. My experience with them has been perfect, the quality of the product, the customer service, and the delivery experience. The way the site is set up and how detail it is I have never seen a site like this and I do most of if not all of my shopping online.

January 19, 2023
Unprompted review
Rated 1 out of 5 stars

Holy cow

Holy cow, how do these people stay in business?? Saw a nice rug on their Facebook ad, ordered and paid.
Couple days later, wrong rug comes. An ordeal to return it. Replacement rug comes, wrong rug AGAIN. Unbelievably, they offer to let me keep their ugly rug for a partial refund. Now, for a second time, going through their return process, Hoping to see a refund.
Impossible to reach a supervisor or any thinking person. Sorry I can’t get the rug I want, but these people are just ridiculous. They’ve elevated incompetence to an art form.

August 29, 2023
Unprompted review
Rated 5 out of 5 stars

Their prices are good and I REALLY like…

Their prices are good and I REALLY like the setup that they hav where you can view your item that you are purchasing in the area where you are buying it for. I also had a question that I sent them through email and they responded in a timely manner. Thumbs up so far! I just have to wait and see if the rug is going to meet my expectations when I receive it.

May 4, 2023
Unprompted review
Rated 5 out of 5 stars

Great Rugs

It was quick and easy shopping online with Esalerungs. This is the second time I am ordering the same rug. The first one was for our house and this one is for our camper.

May 4, 2023
Unprompted review
Rated 5 out of 5 stars

Thousands of rugs

Thousands of rugs. All sizes. All prices.
Great customer service. They really do mean return shipping is free. No restocking or other fees. I have only returned one rug and it was quite easy.
I’ve purchased at least 5 rugs from Esalerugs in the past. I don’t even bother to look elsewhere.

April 30, 2023
Unprompted review
Rated 5 out of 5 stars

Great product

We have purchased rugs in the past and they are a great quality at a great price. Highly recommended!!!

April 30, 2023
Unprompted review
Rated 4 out of 5 stars

I found it easy to choose what I wanted…

I found it easy to choose what I wanted by picking size, shape and color. Plus, I wanted a solid color instead of pattern and found what I wanted without much lost time: a solid white frieze hexagon plus the same frieze in a 2’x3’ rectangle, plus pads, for a very good sale price. I’m rating the experience 4 stars instead of 5 because the first time I clicked “add to cart” and then checked my cart after searching a bit more, my cart was empty.

April 30, 2023
Unprompted review
Rated 5 out of 5 stars

Easy

Easy! Two clicks & rug is on it's way!!
Great prices

April 30, 2023
Unprompted review

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