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See what reviewers are saying

Rated 5 out of 5 stars

Had a few problems with postage to Portugal e salon team quickly reacted and sorted the problem out The helpful advice was very helpful 5 star plus

Rated 5 out of 5 stars

Great products, fantastic offers, complete with Step by Step Instructions, what more could a girl ask and the cost is much lower that going the hair dressers. The colour match works great and c... See more

Rated 5 out of 5 stars

My recent order seemed like a new formula. eSalon is always an excellent color treatment, however, the very strong ammonia-like smell is overwhelming at times. Especially when one should fill the b... See more

Rated 5 out of 5 stars

Coming up to #4 order. Absolutely superb. Colourist worked so well to adjust colour and it actually lasts longer than a salon colour. Great grey coverage. So easy adjust colour and shipping freq... See more

Company details

  1. Beauty & Well-being

Written by the company

At eSalon, we believe that you should never have to fit in a box—so we made a box that fits you. Led by a team of real-life colourists at our Los Angeles Headquarters and UK facility, our award-winning custom hair colour takes into account your unique needs to create your colour, your way. Similar to the salon experience, each bottle of hair colour starts with a consultation. By taking our quiz, our licensed colourists get to know you and your colour goals before crafting a completely customised hair dye, made-to-order just for you. From the name on the bottle to the personalised instructions, we’re revolutionising at-home hair colour and taking things to the next level by giving you access to a personal colourist at every step along your colour journey. Whether you want to adjust your shade (our patented customisation technology can adjust your hair colour down to a ¼ of a shade) or want to learn how to get the best grey hair coverage, our professional colourists are here to help. It’s this attention to detail that has allowed us to win seven Allure Best of Beauty Awards and three Readers' Choice Awards to date. Over our 10 years of experience, we’ve also been able to craft 310,000+ unique, salon-quality hair colours and shipped over 12.2 million orders to clients across North America, the UK, EU, New Zealand, and Australia. In addition to our custom Colour Set, we offer professional-grade hair care (like shampoos, conditioners, stylers, and hair masks), salon-inspired tools (like application brushes and capes), and innovative colour care (like toning treatments and at-home highlighting kits). Connect with a colourist today and start crafting your unique shade.


Contact info

  • 1910 E. Maple Avenue, 90245, El Segundo, United States

  • esalon.eu.com

4.3

Excellent

TrustScore 4.5 out of 5

211 reviews

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Rated 5 out of 5 stars

Best customer service

Best customer service! I had a color that got lost in the mail. They sent me a replacement right away. No problem. So willing to help. They also adjust your color to you. And everything is very custom. I love all their hair products. Looks like you have been to a proffesional! Everytime I wanna color at home I will always choose esalon.

June 3, 2021
Rated 5 out of 5 stars

Great product

I’ve been getting my colour from e salon for a couple of years. Always happy with the results & even my hairdresser that cuts my hair always has positive comments. My only complaint is when my hair is longest I have difficulty doing it myself. I found working from the back first helped.

June 3, 2021
Rated 5 out of 5 stars

I have been colouring my hair since I…

I have been colouring my hair since I was a teenager and also was a hair dresser. For the last few years I have just coloured my hair at home with shop bought box dye. I came across e salon on Instagram and I had just dyed my hair with my usual colour and it turned out bad so I thought no more box dye. I ordered a custom made colour and was so impressed with the results the grey coverage and how long I get out of the colour. Would highly recommend to everyone .

June 3, 2021
Rated 4 out of 5 stars

I am very happy with the color and the…

I am very happy with the color and the shine it adds to my hair. Change request to color are done in a sufficient way. The only thing that Iam not completely happy with is the gray coverage.

June 3, 2021
eSalon logo

Reply from eSalon

Hi Katwiesel! Thank you for taking the time to share your feedback with us. We are happy to hear that you like the adjustments done to your color. And we are happy to adjust your formula to increase the grey coverage. Please email us at help@esalon.com, and your colorist will review your formula before your nex order ships. We hope you have a lovely day!

Rated 5 out of 5 stars

Brilliant Service & Product

Colour is fab, coverage is amazing and lasts so well. Hair always looks and feels so refreshed when I top up my colour ! I love that I can amend delivery dates to suit me and it’s so easy and quick. The online service is amazing

June 3, 2021
Rated 5 out of 5 stars

Game Changer

I am so happy that I have discovered eSalon. The service and products are absolutely amazing. My hair has never been in better condition. I can achieve the exact colour I want, with the help of the eSalon team. I am in control of my subscription, if I wish to skip an order, it's so easy to do so. The staff are so knowledgeable and helpful. I am so happy to be part of it. Thank you.

June 3, 2021
Rated 5 out of 5 stars

Quality Product

Expert advice. Excellent product. Efficient contact and dispatch. Easy to follow instructions. Beautiful packaging.

June 3, 2021
Rated 5 out of 5 stars

Throughly recommended

I’d been a box dyer for 35 years having only had my hair dyed at a salon for my wedding and that washed out after 3 washes. I’d seen the adverts for e-salon pop up on my FB page for months and fancied giving them a go. A very simple questionnaire had to be filled in with a chance to upload photos if required where they determined the quality of your hair and the colour you wanted to achieve. A beautifully presented box turned up and very simple instructions on how to use your specific to you specially blended colour kit. I had 2 bottles of colour, one for the roots to cover my grey and another for the rest of the hair shafts.
Have been very happy with how my hair feels after using them for 6 months as it was quite dry before my first e-salon colour.
Every month they give you an opportunity to amend your colour and I have tweaked my colour so it’s brighter and sent photos of what I wanted to achieve and they have amended accordingly
Very happy with e-salon and would throughly recommend

June 3, 2021
Rated 5 out of 5 stars

Allround great experience

Allround great experience. The first colour I ordered turned out darker than expected, but the fantastic eSalon customer service quickly responded and changed the shade to what I asked. I changed it again after that again, but that is only because I changed my mind. My hair always feels extremely good after colouring and the colour lasts very long, even though it's a low % developer.

June 3, 2021
Rated 5 out of 5 stars

Thank you for the best hair color ever!

It is always so much joy to color the hair with eSalon.
The hair is shiny, even more than before and the color is so natural. Color changing is also exiting and never disappointing. Thank you so much for such a great experience!

April 30, 2020
Unprompted review
Rated 5 out of 5 stars

Thanks

Received my hair color during this lockdown. Happy to have been using your services for a while.

April 28, 2020
Unprompted review

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