Alice was pleasant but spoke too fast which coupled with her strong accent made it difficult to understand. We had to ask her to slow down several times. Unfortunately the confirmation emails did... See more
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See what reviewers are saying
Paid our holiday in full of £1500. 5 nights in Portugal 17th-22nd October 2024. We went on our family holiday. A further £686.65 payment was taken out of our account without our permission on... See more
Company replied
Kevin has been amazing arranging our holiday. He originally booked our holiday and found a great all inclusive deal at a four star hotel for the same price as the three star we was originally looking... See more
Alex was extremely patient also very understanding very helpful..Alex explained everything to us he was very knowledgable & made this an easy experience to book and left us feeling safe that everythin... See more
Company replied
Company details
Written by the company
Online Travel Agency
Contact info
1, Chapman house, TW13 4FB, London, United Kingdom
- 02035973445
- hello@escapefreaks.com
- escapefreaks.com
Reliable and trustworthy
Ian and Kevin helped me book a holiday and get my boarding pass. They were fantastic characters, funny, helpful, efficient and patient. We will definitely return to your company and these guys. Many thanks.
Genuinely helpful, genuine service!
Great experience, Eric was super helpful without being too pushy! Thank you so much.
Kevin was a great help
Kevin was a great help , very helpful in every way for our holiday and very patient.
Kevin is very helpful and found me the…
Kevin is very helpful and found me the best deal , working around my daughters exams .
Will use this service to book again :-)
5⭐️Stressfree booking! Excited for my holiday 😁
I would like to give a big massive "THANK YOU" to >Eric the representative I spoke with for over a week @ Escapefreaks! Eric has truly been the BEST travel advisor i have EVER spoken to while booking a holiday. He has been so kind patient and helpful. He went beyond & above to help to find myself & my family the best deals, & not once has he been pushy or rude. He spoke very clearly (English), with the utmost manners and respect each and every time. I am over the moon Eric was able to book my holiday today, & ANY holiday I plan to go on now....I will always go through Eric first before I think of any other travel agents. Eric has honestly made this booking experience feel very stress free, & I give him 5⭐️+
Very happy customer, who will surely be a returning customer 😀
Thank you Eric
Leanne
Great service
Great service, Eric gave me all of the information and was very helpful.
Kevin has been amazing finding our…
Kevin has been amazing finding our holiday
Kevin was amazing I give him 5 star…
Kevin was amazing I give him 5 star gave us an amazing deal come back again
Kevin was great help and succeed in…
Kevin was great help and succeed in giving me the perfect deal.
Sydney was great to help us organising…
Sydney was great to help us organising out trip to Barcelona. He gave us very good package and was useful tips for the trip.
Kevin is a star.
Kevin is a star.
Very easy to deal with and sourced a fantastic deal for us.
Overall
Overall, I couldn't be more pleased with the service I received from Kevin. His attention to detail and dedication to ensuring that I had a great trip were truly remarkable. I would highly recommend them to anyone looking for a travel agent who will go above and beyond to create a memorable travel experience. Thank you
Eric was very good and dealt with…
Eric was very good and dealt with everything very professionally and applied many discounts to my holiday from start to finish
Kevin was very informative and clearly…
Kevin was very informative and clearly confirmed all details that we needed for the holiday. Kevin is a character and made us laugh and put us at ease when chatting over the phone. We will defo be phoning him again when we want a holiday 👍🏻.
Kevin was ace hit me a holiday within…
Kevin was ace hit me a holiday within my budget land did his best thank you again
Top agent got us a great deal and very…
Kevin is a topop agent got us a great deal and very helpful and friendly
Holiday
Booked with Kevin, who was extremely helpful and very patient. Would recommend this service.
Kevin has been amazing arranging our…
Kevin has been amazing arranging our holiday. He originally booked our holiday and found a great all inclusive deal at a four star hotel for the same price as the three star we was originally looking at. My friend then also decided she wanted to add on to the holiday and he was more than happy to assist and find a later flight for her and added her to our room. 10/10 experience! Thanks Kevin!!!
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