I took my machine Fox in for a puncture. I noticed the brakes were weak. They needed bleeding ? The fluid in the cables etc. but over all an excellent job well done. Oh yeah apologies, but apart from... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Un experienced staff! It is better to buy online than to buy from this place. If you need a piece of equipment after buying, they cannot provide good service because they have very poor work experienc... See more
Company replied
I recently picked up my e-bike (lovely little ride, very pleased) and wanted to give a shout out to the wonderful staff at the Escooter shop, they were extremely helpful, friendly and genuinely sharin... See more
Company replied
A month and a half ago, I ordered a bicycle from this store and paid a £44 deposit. Two weeks later, I was informed that the bicycle was not in stock. For more than a month, I have been trying to get... See more
Company replied
Company details
Written by the company
Escooter Clinic! ⚡ Discover our expert workshop 🛠️ and showroom, offering a wide range of electric scooters and e-bikes. From repairs to upgrades, accessories, and parts, we've got you covered! Visit us today and elevate your ride! 🛴⚡
Contact info
346, N1 1DU, London, United Kingdom
- 020 3761 3762
- contact@escooterclinic.co.uk
- escooterclinic.co.uk
Breach of guidelines
Always happy to help and staff are…
Always happy to help and staff are friendly and give u the best advice.
Top e scooter shop!
March 30, 2024
Unprompted review
Every single time I take my scooter in…
Every single time I take my scooter in for some repair, their service is excellent from start to end. Excellent repair, super fast service, friendly front of the house. Outstanding
March 13, 2024
Unprompted review
Just leaving Escooter and Jamal well…
Just leaving Escooter and Jamal well what absousulate Angel he has been today. No service was too small this guy and he’s an asset to the store and thank you for all your help Jamal
March 14, 2024
Unprompted review
Fast delivery quality products help Feb and…
Fast delivery quality products help and advice on my queries exalent service
March 7, 2024
Unprompted review
Ordered upon a link sent out to me…
Ordered upon a link sent out to me after enquiry. Unfortunately Wrong part.
However the process of handling to delivery is absolutely outstanding.
They were adamant they fit these all the time a 0° into a 90° valve angle on wheel. I find that hard to believe as they face different ways.
February 26, 2024
I called up and spoke to jamal on the…
I called up and spoke to jamal on the phone about issues I have on my scooter .I explained that I struggled finding a scootershop that would work on my specific model. He told me not to worry and bring in my scooter . I was very happy with the hospitality and quality of repair . I also want to empathise how good of a barista Jamal is . The cappuccino was great. Won't go anyplace else .
February 15, 2024
Unprompted review
Jamal and ash have given me excellent…
Jamal and ash have given me excellent service today I highly recommend this shop!!!
February 9, 2024
Unprompted review
Excellent service the best latte made…
Excellent service the best latte made by jamal
February 8, 2024
Unprompted review
Great experience
Spoke to them over the phone and they were very knowledgeable about the product I needed and they were right as I was unsure. Also got delivered super quickly.
January 26, 2024
Jamal is incredibly customer savvy
Jamal is incredibly customer savvy. He knows all there is to know about these scooters ask for Jamal
January 13, 2024
Unprompted review
Fantastic service had battery delivered…
Fantastic service had battery delivered to our door within 24 hrs. Kept well informed. Battery works has it should. Would definitely recommend and will use again. 👍
December 28, 2023
Very helpful and quick with their service!
The customer service was brilliant, very lovely staff! They are very helpful and honest! Jamal was great, he helped us with trading in our old scooter and we brought another one. They were very quick with their service especially during this Christmas period! Thank you very much!
December 21, 2023
Unprompted review
5 star's and very helpful happy with…
5 star's and very helpful happy with the service
December 14, 2023
It was great experience.very fast…
It was great experience.very fast dispatch and excellent product.
December 11, 2023
Fast efficient service with like for like replacements
Awesome service throughout, not the first time ordering and this time was no exception. Like for like parts and fast delivery.
December 4, 2023
The mixup
There was a mivup from the company side but Jamal and Abdul handled the matter professionally and I was very impressed.If you need help with yr escooter just go and im sure they will be able to help and treat you thr same way i was treated.
December 9, 2023
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.