was moved to Esendex when they bought VooDoo SMS. the interface is clunky. either having to insert phone nos 1 at a time or via CSV. import. for the last few days the website has failed to load the se... See more
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We have been using Esendex at St Brendan's Sixth Form College for our SMS messaging for over 6 years now, Esendex Messaging is and has always been instantaneous, We get notified when our messages a... See more
Company replied
We have been working for 15 years with Esendex France with great satisfaction. I am writing this comment now because they just contacted us to inform us about a non legitimate traffic with Algeria, du... See more
Esendex are a brilliant company to work with. We have utilised their services for over 6 years. Within this time they have been more than helpful. They have recently developed a bespoke mobile journey... See more
Company details
Information provided by various external sources
Esendex offers the most reliable and secure business SMS solutions available, delivered via our easy to use online platform, email-to-SMS, or our feature-rich API. With thousands of customers all over the world, we know how to make business communication better.
Written by the company

Contact info
20, Wollaton Street, NG1 5FW, Nottingham, United Kingdom
- 0345 356 5758
- sales@esendex.com
- esendex.co.uk
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We use have started to use Esendex API…
We use have started to use Esendex API to integrate with our patient pharmacy software and it seems to work reliably well and was easy to get registered etc. We haven't tried any of the rich format messages yet but seems an interesting option. I would say the message prices seem pretty steep when you compared to Twilio etc so I am unsure if it is a long term solution for us as we scale up as the costs may become prohibitive. That said the other options do not have the integration with our pharmacy software so would there is a trade off of using an integrated vs stand-alone solution
Simple easy to use platform
Simple easy to use platform, lacks a little functionality. A more available support team would assist in set up speed.
Reliable service
Reliable service
Well priced
Customer service helpful and knowledgeable
Easy to use
Easy to sign up for service
Excellent communications with person…
Excellent communications with person setting up Esendex on Tuesday 2nd July 2019.
Quick response to application and…
Quick response to application and available to email or talk to, the latter being exceptional in these times.
Very helpful and supportive
Very helpful in terms of answering pre and post sales questions. Service is also very fast and easy to integrate with.
Great service
Great service, easily integrated into our client management software.
Easy to understand and ease of use.
We rely on this service entirely and it…
We rely on this service entirely and it works very well for us
Average service
Average service, nothing special - significant number of texts never receive the recipients.
When asked for a reason they always blame 'the networks' so no ownership of problems. Would look for alternatives if I had the resource.
I have no problems with esendex thank…
I have no problems with esendex thank you
Great Service!
Most Recommended SMS Service
Easy to setup. Friendly customer service.
Hugely recommended :-)
Very efficient service
Very efficient service, very helpful staff and ease to navigate website.
5 stars
5 stars: Excellent – no reservations, I would recommend this company to anyone.
Always efficient and quick to respond
very user friendly and fast with no…
very user friendly and fast with no fumbling through several pages to get the job done.
Because of being a college we prefer to…
Because of being a college we prefer to work with Student ID numbers rather than names as we could have multiple people with the same name and system does not allow for duplicates.
Excellent service
Excellent service, efficient delivery of messages, fuss free, would recommend
We've been using Esendex for many years…
We've been using Esendex for many years now, as have our customers. Probably the most reliable provider of these kind of services.
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