eShores Reviews 791

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 226 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, knowledge, and friendly approach, making the booking process smooth and enjoyable. Many highlight the exceptional service, noting that everything from flights, hotels, and transfers to complex itineraries is perfectly arranged and goes smoothly. Reviewers appreciate the tailor-made holidays, with staff providing excellent advice, selecting ideal locations, and ensuring all arrangements are seamless, even during unforeseen circumstances. However, some customers were dissatisfied with the service, citing a lack of communication and effort when inquiring about new trips, which led them to book with other companies.

What people talk about most

Holidays

Customers had positive experiences with holidays, with many reviewers expressing satisfaction with the... See more

Staff

People report positive experiences with staff, consistently praising their helpfulness, knowledge, and... See more

Service

Consumers find service to be positive, with many reviewers expressing high satisfaction with the overall... See more

Location

Reviewers mention positive feedback about location, consistently praising the selection and positioning of... See more

Booking process

Reviewers highlight positive aspects of the booking process, often praising the ease and smoothness it... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Well eShores have done it again. Our second time booking with them and yet another outstanding holiday Travelling through China via the bullet train then onto Hong Kong Hotels perfect, b... See more

Company replied

Rated 5 out of 5 stars

Just back from the most fantastic 2 weeks in Costa Rica arranged by Andy. Caribbean side, low highlands, mountains, surf town on the Pacific and then Drake Bay on the Osa peninsular which is one of th... See more

Company replied

Rated 5 out of 5 stars

We had a great time exploring three beautiful cities, Budapest, Vienna and Prague, partly due to the locations and quality of Eshores selected hotels. We did not waste a minute, resulting in being abl... See more

Company replied

Rated 5 out of 5 stars

I have Just got back from a 15night holiday to Thailand booked by Andy. 6 ladies of a certain age & we had a fabulous time. At the booking stage nothing was too much trouble, Andy was extremely patien... See more

Company replied


Company details

  1. Travel & Vacation

Information provided by various external sources

eShores specialise in luxury tailor-made and multi centre holidays. Any destination and itinerary possible - best prices guaranteed!


Contact info

  • Manchester Road 818, OL11 3AW, Rochdale, United Kingdom

  • eshores.co.uk

5.0

Excellent

TrustScore 5 out of 5

791 reviews

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No history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Thank you to Andy on arranging a first…

Thank you to Andy on arranging a first visit to the magical Thailand.

The itinerary worked like clock work, everything happened as booked , flights, transfers , and hotels.

The hotel we had in ChangMai was exceptionally ideal for us . The staff were so friendly and it was a memorable visit for us (Shewe Wana Hotel).

We then flew to Krabi, picture postcard beach resort and stayed in the Sea Seeker Hotel, a great location near the hub of Aon Nang.

In summary it was a fantastic holiday and a big thank you to Andy for his patience with all the questions we fired at him and for hitting exactly what we wanted .

January 21, 2026
Unprompted review
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Reply from eShores

Hi Mike, thanks for sharing your experience and your kind words about Andy. It's great to hear how much you enjoyed your first time in Thailand, and hope we can help with your next adventure. The eShores Team

Rated 5 out of 5 stars

Philippines and Hong Kong adventure

Had a great trip in Philippines and Hong Kong. All communication re flights and transfers were perfectly timed. We had 8 flights and 10 transfers. Can’t fault Eshores. Spoke to Nick after an internal flight was cancelled. Managed to sort another flight for morning after. Nick sorted transport on landing. All went smoothly. Look forward to our next holiday with Eshores. Definitely recommend them.

January 14, 2026
Unprompted review
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Reply from eShores

Hi Karen, thanks for taking the time to submit a review. It's great to hear you enjoyed the Philippines and Hong Kong and were pleased with the team's support. Well look forward to helping with your next adventure. The eShoresTeam

Rated 5 out of 5 stars

Egypt vacation

Anna from Eshores helped us to get 8 days vacation for Egypt, and trust me all the accommodation provided were A+. We got the superb deal as per our budget and would definitely recommend Eshores for planning vacations. Much appreciated.

February 4, 2026
Unprompted review
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Reply from eShores

Hi Mehul, thank you for your lovely review. We're pleased to hear how happy you were with your holiday to Egypt and the service Anna provided. We hope we can help with your next adventure. The eShores Team

Rated 5 out of 5 stars

Great service and great Staff. Thanks Nick

Great service and great Staff.
Always easy to get through on the phone and talk to them.
We have used eShores( Nick) for a few holidays now and the service has been excellent.

January 20, 2026
Unprompted review
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Reply from eShores

Hi Mr Harvey, thank you for your kind review. We're really pleased to hear how happy you've been with the support you've had from Nick.. we hope we can help with many more holidays. The eShores Team

Rated 5 out of 5 stars

A Seamless and Memorable Honeymoon Experience in Thailand

We booked our three‑week honeymoon in Thailand and had an absolutely wonderful time. We were very pleased with our itinerary, and both the hotels and transfers were of a high standard. We also appreciated being able to choose between different hotel options before confirming our trip.
Each location suited our plans perfectly, offering easy access to the beach and nearby sightseeing. Partway through the trip, I became unwell and we needed to delay our travel to the next destination. The helpline was incredibly supportive, offering clear advice on how to rebook our flights. We spoke directly with an agent who reassured us and guided us through our options.
As it was our honeymoon, we really noticed and valued the attention to detail throughout. Our agent also arranged several day trips for us while planning our itinerary, and these experiences were excellent they truly enhanced our holiday.

January 5, 2026
Unprompted review
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Reply from eShores

Hi Sarah, thank you for taking the time to share your experience. It's great to hear you enjoyed Thailand so much and were pleased with the advice and support you received. We hope we can help you with your next holiday. The eShores Team

Rated 5 out of 5 stars

Holiday to Sri Lanka 8 night tour and…

Holiday to Sri Lanka 8 night tour and then 6 nights in Maldives put together and organised by Andy at E-shores was amazing everything went so well flights transfers guide hotels excellent highly recommend It was busy and well worth touring Sri Lanka followed by relaxing break in Maldives Thank you

January 16, 2026
Unprompted review
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Reply from eShores

Hi Janice, thank you for your review. it's great to hear you were pleased with the service you got from Andy, and that you had a great time in Sri Lanka and the Maldives. The eShores Team

Rated 5 out of 5 stars

Emily who dealt with our multi trip…

Emily who dealt with our multi trip holiday to Thailand really did hit the nail on the head. She listened to all our preferences in each location and picked the perfect spot each time. The whole trip was seamless from start to finish and we didn’t need to think of a thing, we could truly relax and enjoy the whole trip without worrying or forward planning as this had already been taken care of. I’d definitely recommend eshores and Emily in particular. Great service and value for money and takes all the hassle out of it. Thanks Emily, we’ll be in touch for our next trip 😊

January 2, 2026
Unprompted review
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Reply from eShores

Hi Kieren, thank you for your kind review and lovely comments about Emily. We're pleased you had a great time in Thailand and will look forward to helping you with your next adventure. The eShores Team

Rated 5 out of 5 stars

Fantastic Servcie - Can highly recomend eShores.

Rob from eShores made sure that everything was taken care of for our holiday to the US. Tailor made everything perfectly and answered every question I had. Can highly recomend using him and the company. - Looking to now book our next trip with them. The reviews speak for themselves. Excellent service.

January 30, 2026
Unprompted review
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Reply from eShores

Hi Dan, thank you for your kind review. We're really pleased you were happy with the service you received from Rob and had a great trip to the USA. We'll look forward to getting your next adventure booked. The eShores Team

Rated 5 out of 5 stars

Michelle is fantastic

Michelle is fantastic, she goes above and beyond to find you the perfect holiday! She’s booked a few of ours now and we will keep coming back! Thanks so much!

January 30, 2026
Unprompted review
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Reply from eShores

Hi there. thank you for your kind review - it's great to hear how impressed you've been with Michelle. The eShores Team

Rated 5 out of 5 stars

I have just returned from an excellent…

I have just returned from an excellent two centre holiday in the Caribbean which was organised by Michelle at e-shores. I cannot recommend this company highly enough Michelle was always available to speak to regarding any queries and she offered multiple accommodation options in both locations to suit all budgets and organised the international and inter island flights. Our choices could not have been better thanks to Michelle.
I am so impressed that I am already looking forward to using e-shores for my next adventure.

January 27, 2026
Unprompted review
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Reply from eShores

Hi Veronica, thank you for your kind review. We're pleased you had a great time in the Caribbean and were pleased with the help you got from Michelle. Great to hear we're already helping with your next adventure too. Thanks again for the review. The eShores Team

Rated 5 out of 5 stars

Michelle

Michelle, at eShores, has just facilitated us with a superb 3 weeks holiday in New Zealand! Last year, we provided Michelle with a rather complex wish list for a self hire car journey, with multiple stops, covering a lot of New Zealand's south island, to be completed in January 2026. She delivered in buckets! Not only did she get the itinerary right first time, but the hotels/motels, car hire, trains, excursions and the return flights from the UK to New Zealand were top class, with no hitches, ...and all at an astonishingly good price! Will use eShores again!

January 28, 2026
Unprompted review
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Reply from eShores

Hi Denise, thank you for your lovely review. It's great to hear how happy you were with the service provided by Michelle, and that you had a great trip to New Zealand. The eShores Team

Rated 5 out of 5 stars

Andy was great from start to finish and…

Andy was great from start to finish and our holiday went so smooth. The booking of transport between destinations was a god send. Andy’s communication was excellent

January 3, 2026
Unprompted review
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Reply from eShores

Hi Donna, thanks for your kind review and we're pleased you were happy with everything. The eShores Team

Rated 5 out of 5 stars

Vietnam - 10/10 for Michelle

I had an excellent experience working with Michelle as my travel consultant. Her knowledge was outstanding, and she made the entire process smooth and stress free. Her customer service was amazing, with clear and consistent communication throughout, and she was always on hand to help whenever I had questions or needed advice. I would highly recommend Michelle to anyone looking for a reliable, professional, and supportive travel consultant. The booking was made so much easier and the holiday to Vietnam was 10/10, would highly recommend

October 25, 2025
Unprompted review
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Reply from eShores

Hi Amir, thank you for your review and all your kind words about Michelle. We're really pleased you had such a great time in Vietnam and hope we can help you with your next adventure. The eShores Team

Rated 5 out of 5 stars

Highly recommend

My partner and I have just arrived home from a three centre holiday across Thailand organised brilliantly by Nick at e.shores. The flights, hotels and transfers were superbly arranged and the holiday overall was memorable, we will definitely be using e.shores again.

January 4, 2026
Unprompted review
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Reply from eShores

Hi M Newey, thank you for your review and kind words about Nick. We're pleased you had a great time in Thailand and look forward to helping you with your next holiday. The eShores Team

Rated 5 out of 5 stars

Great company

Great company - we have now booked two experiences both with Nick and both brilliant. Nick is really helpful, easy to work with, amends and changes itinerary without issue if required. All of the recommendations on our trips have been great. Hotels and experiences all 5*

December 24, 2025
Unprompted review
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Reply from eShores

Hi Vanessa, thank you for your kind review, we're pleased you had two great trips and that you found Nick so helpful. We hopefully can help you with your next adventure. The eShores Team

Rated 5 out of 5 stars

HCMC and Phu Quoc

Chris booked our trip to Vietnam and he was very helpful from start to finish.
We spent 3 nightd in HCMC, the hotel he suggested was perfectly located in district 1.
We then flew to Phu Quoc for 10 nights and had an amazing time.
I am planning to go back to Vietnam in August and will be asking Chris to arrange our trip again.

December 26, 2025
Unprompted review
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Reply from eShores

Hi Emma, thanks for your kind review. We're pleased you had a great time in Vietnam and found Chris so helpful. We'll look forward to helping you with your next trip. The eShores Team

Rated 5 out of 5 stars

Brazil 3 centre holiday

Hannah arranged a fantastic holiday to Brazil for us, What can I say she listened to what we wanted to do and see and arranged accordingly, The holiday was brilliant everything was taken care of including The Amazon 3 day trip and all the transfers. Have booked with eshores in the past and will do so in future

December 1, 2025
Unprompted review
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Reply from eShores

Hi Jillyp, thank you for your kind review and we're pleased you had such a great time in Brazil. We'll look forward to helping you with your next adventure. The eShores Team

Rated 5 out of 5 stars

Chris is the best

Top quality assistance from Chris at anytime, day or weekend if required.
Chris assisted from asking the right questions about us and what we needed from the 21 day 5 island caribbean tour.
Totally planned out, from flights to airport pickup/drop offs.
Chris spent time discussing everything we wanted from this holiday and pulled it altogether perfectly.

December 14, 2025
Unprompted review
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Reply from eShores

Hi Adrian, thank you for your review and kind words about the service you received from Chris. The eShores Team

Rated 5 out of 5 stars

Vietnam holiday was brilliant

Vietnam holiday was brilliant, Chris sorted everything and was more than happy to make tweaks to suit us after an initial plan was made.

January 1, 2026
Unprompted review
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Reply from eShores

Hi Harry, thank you for your kind review. We're pleased you were happy with everything Chris did. The eShores Team

Rated 5 out of 5 stars

Fabulous Thailand holiday - seamless throughout

Our first holiday booked through eShores was to Egypt at Easter last year. Emily planned a seamless trip to Cairo, Luxor and Hurghada for our family of 4. We were so delighted, we contacted her again for a Christmas holiday to Thailand. Two adults, two teenage girls. Landing in Bangkok for 3 nights with a second hotel in Khao Lak for another 10. We received excellent advice when choosing locations, the scheduling of flights, accommodation and transfers was hassle free and Emily’s customer service has been brilliant throughout. We are already talking to her about organising more holidays for this year!

December 15, 2025
Unprompted review
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Reply from eShores

Hi Angela, thank you for your lovely review. We're pleased to hear that you had a great time in Egypt and Thailand, and that you found Emily so helpful. We'll look forward to getting your next adventure booking. The eShores Team

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