eShores Reviews 791

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 226 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, knowledge, and friendly approach, making the booking process smooth and enjoyable. Many highlight the exceptional service, noting that everything from flights, hotels, and transfers to complex itineraries is perfectly arranged and goes smoothly. Reviewers appreciate the tailor-made holidays, with staff providing excellent advice, selecting ideal locations, and ensuring all arrangements are seamless, even during unforeseen circumstances. However, some customers were dissatisfied with the service, citing a lack of communication and effort when inquiring about new trips, which led them to book with other companies.

What people talk about most

Holidays

Customers had positive experiences with holidays, with many reviewers expressing satisfaction with the... See more

Staff

People report positive experiences with staff, consistently praising their helpfulness, knowledge, and... See more

Service

Consumers find service to be positive, with many reviewers expressing high satisfaction with the overall... See more

Location

Reviewers mention positive feedback about location, consistently praising the selection and positioning of... See more

Booking process

Reviewers highlight positive aspects of the booking process, often praising the ease and smoothness it... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Well eShores have done it again. Our second time booking with them and yet another outstanding holiday Travelling through China via the bullet train then onto Hong Kong Hotels perfect, b... See more

Company replied

Rated 5 out of 5 stars

Just back from the most fantastic 2 weeks in Costa Rica arranged by Andy. Caribbean side, low highlands, mountains, surf town on the Pacific and then Drake Bay on the Osa peninsular which is one of th... See more

Company replied

Rated 5 out of 5 stars

We had a great time exploring three beautiful cities, Budapest, Vienna and Prague, partly due to the locations and quality of Eshores selected hotels. We did not waste a minute, resulting in being abl... See more

Company replied

Rated 5 out of 5 stars

I have Just got back from a 15night holiday to Thailand booked by Andy. 6 ladies of a certain age & we had a fabulous time. At the booking stage nothing was too much trouble, Andy was extremely patien... See more

Company replied


Company details

  1. Travel & Vacation

Information provided by various external sources

eShores specialise in luxury tailor-made and multi centre holidays. Any destination and itinerary possible - best prices guaranteed!


Contact info

  • Manchester Road 818, OL11 3AW, Rochdale, United Kingdom

  • eshores.co.uk

5.0

Excellent

TrustScore 5 out of 5

791 reviews

5-star
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1-star

No history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

We have booked our holidays with E…

We have booked our holidays with E Shores several times and never fail to come up trumps. A big thankyou to Dave who arranges everything with precision. Looking forward to booking many more .

November 23, 2025
Unprompted review
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Reply from eShores

Hi Mora, thank you for your kind review. We're pleased to hear how happy you've been with Dave's assistance. The eShores Team

Rated 5 out of 5 stars

Holiday to Mexico

Eshores are excellent at organizing your holidays. This was our third time booking with them. Croatia, Thailand and Mexico.
We booked with Hannah who keeps you updated with everything and gives you choices of hotels. Any issues were dealt with efficiently and quickly by direct telephone to Hannah. To be able to speak directly to eshores when abroad is fantastic. Thanks Hannah for a wonderful holiday. Brenda & Geoff

December 22, 2025
Unprompted review
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Reply from eShores

Hi Brenda & Geoff, thank you for your lovely review. We're pleased you've found booking with Hannah so straight forward and had so many great trips with us. We hope we can help you with many more. The eShores Team

Rated 5 out of 5 stars

Great holiday arranged by Andy

Andy arranged the entire booking for our family holiday to Dubai for us. Everything worked exactly as planned by Andy. This was the 3rd holiday he arranged for us, and as before, we were extremely happy with his service.
We had a fantastic time in Dubai and thoroughly recommend booking a holiday with Andy at eShores. He is always friendly and helpful. Thank you so much, until the next time.

December 22, 2025
Unprompted review
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Reply from eShores

Hi there. thank you for your kind review. We're pleased to hear you had a great time in Dubai and were happy with the work Andy did for this trip and your previous holidays. We hope we can help you again soon. The eShores Team

Rated 5 out of 5 stars

Fabulous trip to Thailand

Fabulous trip to Thailand. first time on a long haul for many years, but the travel and pick ups and hotels were all seamless. Claire was a great help in booking exactly what we wanted.

December 2, 2025
Unprompted review
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Reply from eShores

Hi Sue, thanks for your review. We're pleased you had such a fab time in Thailand and that you found Claire so helpful. We hope we can help you with your next holiday plans. The eShores Team

Rated 5 out of 5 stars

Fantastic Winter Break

Just returned from a fantastic 21 day winter break to Malaysia and Qatar.
Our second holiday, excellently arranged by Chris.
Everything ran smoothly, would highly recommend Chris and the eshores team.
We are looking forward to our next adventure in March.

December 4, 2025
Unprompted review
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Reply from eShores

Hi Darryl, Thanks for your review and it's great to hear you had such a fantastic time in Malaysia and the Middle East and that you already have your next adventure planned. The eShores Team

Rated 5 out of 5 stars

Eshore american holiday

From the first conversation over the phone, and the emails / details that followed the experience was excellent. The service provided was extremely professional, and very knowledgeable, I would highly recommend Eshores to anyone. Matt was great with everything from start to finish, and happy to answer every question along the way

December 3, 2025
Unprompted review
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Reply from eShores

Hi Simon, thanks for your kind review. It's great to hear how pleased you were with the service you received from Matt, and I hope we can help with your next holiday plans. The eShores Team

Rated 5 out of 5 stars

We have just returned from a three…

We have just returned from a three centre trip booked through Nick at Eshores. Our itinerary was tailor made, all hotels and locations perfect and well positioned. We have been booking our holidays through Nick for some years now, he is knowledgeable, friendly and always takes time to build our perfect trip. Highly recommended!

December 19, 2025
Unprompted review
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Reply from eShores

Hi Choi Lin Leung, thank you for your kind review. It's great to hear you've trusted Nick with so many holidays and have always been really pleased with what he's done. Hope we can help you again soon. The eShores Team

Rated 5 out of 5 stars

Amazing trip to Australia!!

We have just come back from our amazing trip to Australia travelling the East Coast and the experience with eShores was great from start to finish.

Nick Chadwick was our travel consultant and he listened to our requirements from desired route, plans and budget and made sure we were given multiple options to choose from. We still can't believe the quality of holiday we got for the price. eShores took all the stress of booking internal flights, trips and car rentals away, and made sure we had all our documentation before we went and followed up with us when we came home which was a nice touch.

We will 100% be booking all our big trips with eShores in the future and couldn't recommend them enough!!

November 18, 2025
Unprompted review
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Reply from eShores

Hi Lucy, thank you for your lovely review. We're pleased to hear you had such an amazing time in Australia and were really happy with the work Nick did. We'll look forward to helping you with your next adventure. The eShores Team

Rated 5 out of 5 stars

eShores are a fantastic company

We have travelled with E Shores a couple of times now and they are just brilliant. From deciding on where to go, booking & the actual holiday everything was done for us, we just had to pack & go.
From start to finish everything went so well apart from a wee hiccup (not eShores fault).
Rachel from eShores was available throughout for any issues & was just amazing during our booking process, there was nothing we couldnt ask, she made us feel looked after.
The itinerary Rachel booked for us was absolutely fantastic, she got everything spot on.
We would recommend eShores for holidays & will use their services again.

October 1, 2025
Unprompted review
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Reply from eShores

Hi Annette, thank you for your review and all your kind words. we're so pleased you enjoyed your holidays with us so much and found Rachel so helpful. We will look forward to helping you again in the future. The eShores Team

Rated 5 out of 5 stars

Brazil and Argentina holiday

I had a brilliant holiday to Brazil and Argentina. Emily Chadwick from Eshores helped and organised my itinery. My holiday was amazing, all the internal flights and transfers were well planned, I got Whatsapps to remind me dates & times. The recommended hotels were as described. Emily advised we stay on the Argentinian side when we went to Iguazu Falls and it was the best thing we did. I will definiatley use EShores again.

November 13, 2025
Unprompted review
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Reply from eShores

Hi Leena, thank you for your kind review. It's great to hear you had such an amazing time in Argentina and were pleased with the help you got from Emily. We'll look forward to helping you with your next adventure. The eShores Team

Rated 5 out of 5 stars

We had a great holiday in Egypt

I just wanted to say that we were very impressed with both of the hotels we stayed in when we visited Cairo and Luxor. They were extremely clean and modern with a lot of facilities.

The customer service was superb and they were both in excellent locations.

Overall, we had a wonderful, memorable holiday in Egypt.

Many thanks - we will definitely use eShores again in the future.

November 24, 2025
Unprompted review
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Reply from eShores

Hi Gary, thank you for your kind review. We're pleased you had a great experience and enjoyed Egypt. We look forward to helping you with your next adventure. The eShores Team

Rated 5 out of 5 stars

Adventure in Brazil

We've just returned from an amazing adventure in Brazil. Dave arranged everything including all our transfers and internal flights and as usual it was perfect. A holiday of a lifetime with memories we'll never forget. Thanks so much from the Robinson's

November 30, 2025
Unprompted review
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Reply from eShores

Hi Claire, thank you for your review. It's great to hear you loved your trip to Brazil and were pleased with the work Dave did. We hope we can help you arrange another adventure soon. The eShores Team

Rated 5 out of 5 stars

A fantastic holiday

We have just returned from our wonderful multi stop holiday to Malaysia .
Andy Rogerson from E shores planned and booked everything to perfection . From the flights to the amazing hotels we loved every minute. The transfers were timely and we could not fault a single thing .
This is our second great experience with Eshores and Andy did us proud again 👍
Thank you so much for your kindness and professionalism when planning our holidays
We can’t wait to book our next trip .

November 16, 2025
Unprompted review
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Reply from eShores

Hi Roy, we're so pleased to hear you had such a great time in Malaysia and were happy with the service provided by Andy. Thanks for taking the time to share this feedback, and we look forward to helping you with your third adventure. The eShores Team

Rated 5 out of 5 stars

Amazing trip

Amazing trip. The whole thing start to finish went smoothly including flights, hotels and transfers. Hotels were decent and locations were exactly what we wanted. Kelly helped us plan the trip exactly how we wanted it. So helpful and so flexible. Great price as well.

November 24, 2025
Unprompted review
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Reply from eShores

Hi Jack, thank you for your kind review. We're pleased you had such a great time and were pleased with the work Kelly did. The eShores Team

Rated 5 out of 5 stars

Andy the travel agent has been…

Andy the travel agent has been brilliant with his holiday and travel advice we use him all the time, would highly recommend

November 14, 2025
Unprompted review
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Reply from eShores

Hi Kevin, thank you for your kind review. It's great to hear you use Andy regularly to book your holidays. We hope we can help with many more holidays. The eShores Team

Rated 5 out of 5 stars

Dave did it again!

We have been using Eshores since 2013 and just wouldn’t book our holiday anywhere else now. Dave got us the perfect tailored itinerary for what we asked for and everything ran smoothly. Nothing is ever too much trouble and the communication excels making it such a personalised experience at such reasonable prices.

November 16, 2025
Unprompted review
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Reply from eShores

Hi Rachel, thanks for such a kind review and for booking with us for so many years, it's genuinely appreciated. The eShores Team

Rated 5 out of 5 stars

Thank you Hannah for making our holiday ‘The Best’

We’ve just got back from our multi-stop holiday to Sri Lanka, the Maldives, and Dubai. Hannah planned everything perfectly for us—the hotels were amazing, and we even managed to get an upgrade in the Maldives.

It was very reassuring to know that every single detail had been taken care of. I’m already looking forward to booking my next holiday with eShores

November 15, 2025
Unprompted review
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Reply from eShores

Hi Jill, thank you for your review, it's lovely to hear you had such a great holiday and that you were pleased with the work Hannah did. We'll look forward to helping you with your next holiday. The eShores Team

Rated 5 out of 5 stars

Incredible Trip to Japan!

I've just got back from my second multi-centre holiday with eShores, this time to Japan, and I genuinely can't fault them at all. I've had the pleasure of dealing with Chris on both trips I've booked through them and he's just fab. From answering my 1000 questions and changing details multiple times for us (which I'm sure was a pain), to providing great knowledge on the places we visited, I can't sing his praises enough. All the hotels and transport we booked were great and the whole process is so easy. My friends who I went with on this trip were so impressed with everything he'd booked for us as well and I'll definitely be back in contact to book our next trip. I highly recommend them to anyone looking to go on holiday, whether it's a multi-centre trip or not :)

November 14, 2025
Unprompted review
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Reply from eShores

Thank you for your lovely review. We’re delighted to hear your second trip with us was just as seamless and that Japan was so fab! Chris will be thrilled with your kind words — he always aims to make everything as smooth and stress-free as possible, so it’s great to hear his support made a difference. Thanks again and we will look forward to helping you with your next adventure. The eShores Team

Rated 5 out of 5 stars

Wonderful Vietnam

We have just returned from Vietnam, what a Fantastic experience. Dave did us proud, from initial booking plus enabling tweaks we requested. Everything went like clockwork, flights, transfers, hotels etc. one thing that amazed me, we had a call from EShores out of hours whist sitting in hotel lobby in Phu Quoc to let us know our transfer flight to Bangkok was delayed by one hour, how good is that? Thanks once again EShores for a fantastic 3rd trip booked with yourselves

November 10, 2025
Unprompted review
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Reply from eShores

Hi Julie, thank you for taking the time to submit a review. We're pleased you had such a great time in Vietnam and we're happy with the assistance you got from Dave. We hope we can help with your next adventure. The eShores Team

Rated 5 out of 5 stars

perfect trip - highly recommended

My sister used eShores to book her trip to Bali a few years ago, so i decided to give them a call to assist in planning my trip to Thailand. I spoke to Rachel who was fantastic. She listened to what i wanted and made some great suggestions. Within a couple of hours of our conversation, she sent me 3 itineraries of which 1 was almost perfect and i just tweaked very slightly. We had a fabulous holiday and i wouldn't hesitate in using eShores again

November 9, 2025
Unprompted review
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Reply from eShores

Hi Rosh, thank you for your kind review. We're really pleased you trusted us with another holiday and had such a great experience booking with Rachel and had a great time in Thailand. We hope we can help with your next holiday. The eShores Team

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