eSIM.me Reviews 360

TrustScore 3 out of 5

2.9

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Rated 1 out of 5 stars

What a most frustrating waste of time. Paid and downloaded 3 profiles from different suppliers. None of the worked. On the final attempt the card seemed to install could be configured for the data an... See more

Company replied

Rated 5 out of 5 stars

I was somewhat sceptical as I had an Android phone and wasn't sure if it would really work. However I persisted and downloaded the app and entered details of my phone model and make etc and found it... See more

Company replied

Rated 1 out of 5 stars

Product did not perform as expected in fact couldn't get it to work even after calling support. Support staff was rude and condescending. Good idea for double sim phone but ultimately was more expensi... See more

Company replied

Rated 1 out of 5 stars

Very disappointed – No support since May > I purchased an esim.me card and initially it worked fine. But since May, my eSIM profiles have disappeared, and I can no longer recover the... See more

Company details

  1. Telecommunications Service Provider

Written by the company

Meet the Card that delivers eSIM to your smartphone. Download & Manage eSIM profiles Store up to 15 eSIM profiles per eSIM.me Card on your smartphone and use them instantly on any device with a SIM card slot. Upgrade your Device with eSIM.me It's as easy as inserting a SIM Card. Provide new capabilities to your smartphone Combine the advantages of eSIM technology with the flexibility of the removable eSIM.me card


Contact info

2.9

Average

TrustScore 3 out of 5

360 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 53% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Amazing experience with esim.me card

Amazing experience! Great value! Initially, I get it to be able to travel with cheap internet access from Europe to Turkey, but later discovered that my "cheap" EU roaming internet was limited and not that cheap, so I purchased esim profiles for Austria and Belgium which also saved me a good deal of money instead of upsale from my local provider.

November 8, 2023
Unprompted review
eSIM.me logo

Reply from eSIM.me

Fantastic! Thank you Boyan for your 5* Star Review :)

Rated 1 out of 5 stars

Never used it

Never used it. Could not get it to work. Took it to my phone service provider and they too could not get it to work. Disappointing.

June 14, 2023
Unprompted review
eSIM.me logo

Reply from eSIM.me

Hello John,

according to your account, your Samsung device was working very well with the eSIM.me Card.

The reason you were not able to download the eSIM profile was, that the QR-Code was scanned on another eSIM capable device before and your mobile operator "locked" the QR-Code to that other device.

In that case, the mobile operator either "release" the lock, or issue a new, fresh and unscanned QR-Code.

Best regards,
Your eSIM.me Team

Rated 5 out of 5 stars

Works extremely well

I have used the esim.me in 5 countries so far and it worked perfect. Esim.me has turned my S21 FE into a regular esim supporting cellphone.
I can only recommend esim.me to everyone with cellphones which have no esim feature.

December 26, 2023
Unprompted review
eSIM.me logo

Reply from eSIM.me

Amazing :) Thank you for sharing your experience with eSIM.me and for your 5* Star review :)

Rated 5 out of 5 stars

Works great with Airalo

I have a newer phone, but it did not come with an eSIM. It was recommended I try this product, and I'm so glad I did. Took a little fiddling to figure out the first setup, but works like a charm with Airalo. So handy to have a phone on arrival on my international trips! Have since gone on to recommend to other people as a great option.

November 17, 2023
Unprompted review
eSIM.me logo

Reply from eSIM.me

Wonderful Linda :) We are also glad you did gave eSIM.me a try and we are happy that it works great for you :) Thank you for your 5* Stars review :)

Rated 4 out of 5 stars

esim.me bring esim on you phone

I have bought esim.me for my xiaomi phone cause i´m traveling a lot and found out buying esims can save a lot of money. My phone using now Android 14 there the app and esim.me works pretty well as it should . On my prevous phone with Android 13 it also works but a little tricky when you swith between profiles. In generell a good idea cause you can switch an installed esim to another phone without any re-installation. (switch SIM only).

December 26, 2023
Unprompted review
eSIM.me logo

Reply from eSIM.me

Wonderful ! Thank you for your positive review :)

Rated 5 out of 5 stars

I bought for a UMIDIGI A11 phone made…

I bought for a UMIDIGI A11 phone made in China and with the e.sim.me card allowed me to use any e.sim, without having to replace my phone which still works very well. Very useful when traveling, no need to go to a seller.
On the web I found this: "Starting with Android 9, the Android framework provides standard APIs for accessing eSIM". So my android 10 should work and it does :)
I highly recommend e.sim.me

December 26, 2022
Unprompted review
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Reply from eSIM.me

Thank you very much André for your 5* Star Review :)

Rated 5 out of 5 stars

Great service And employee response…

Great service And employee response speed
Thank you all.

December 26, 2023
Unprompted review
eSIM.me logo

Reply from eSIM.me

Very welcome ! Out support team is delighted to ready your kind words :) Thank you for your 5* Star Review!

Rated 5 out of 5 stars

Works perfectly great support

I ordered, it arrived and I had one technical challenge getting it working. They resolved it for me within a very short while and it all worked perfectly for me ever since. That's more than a year now already. I travel once a month on business so this is a live saver for me. Definitely recommend eSim.me

December 26, 2023
Unprompted review
eSIM.me logo

Reply from eSIM.me

WoW, a "life saver". That is wonderful feedback for our team. Thank you very much for your awesome 5* Star Review :)

Rated 5 out of 5 stars

Worked well in my Samsung from the very…

Worked well in my Samsung from the very first moment. Never had a problem with it. I just download the Esim Profiles at Home and aktivate it on a WiFi at my destination (Airport). Saved me money from buying regular SIM Cards you throw away after traveling and I kept my older Samsung some more years.

December 26, 2023
Unprompted review
eSIM.me logo

Reply from eSIM.me

Fantastic ! Thank you for sharing your experience with eSIM.me in your 5*Review !!

Rated 5 out of 5 stars

Excellent SIM card

Excellent SIM card, excellent customer service and quick response. The application are the best, thank you

December 26, 2022
Unprompted review
eSIM.me logo

Reply from eSIM.me

Wonderful! Your 5*Review is excellent too! It answers the questions of many eSIM.me prospects :)

Rated 5 out of 5 stars

Great support and product

Great support and product. Works as expected and easy to use.

December 1, 2023
Unprompted review
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Reply from eSIM.me

Thank you for your 5* Review! out Support is delighted!

Rated 1 out of 5 stars

Never recieved it and they didn't want…

Never recieved it and they didn't want to refund me ao i had to open a paypal diapute.

December 26, 2022
Unprompted review
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Reply from eSIM.me

We cannot find any order, nor payment, nor "dispute" on PayPal under this name. We have never had any dispute on PayPal with customers in Israel.
We have to assume that this is just a hater's review.
If you are a real customer, please share your order number so we can find your order and work immediately on your case.
Otherwise, please stop wasting your time, misleading users that want to add eSIM benefits to their existing devices.

Rated 5 out of 5 stars

Great technical solutions for e-sim…

Great technical solutions for e-sim support, for non e-sim devices! I give 5 stars for great solutions, even though I did have some technical glitches with my OnePlus 9 pro device , however I am still able to resolve most of them, through the support of this service!

December 25, 2023
Unprompted review
eSIM.me logo

Reply from eSIM.me

Thank you very much for your 5* Review Baruch :)

Rated 1 out of 5 stars

Have tried using twice when travelling…

Have tried using twice when travelling internationaly. Both times the app cannot read the SIM.

Further, the company blames its customers for issues, and is very disrespectful.

Don't use them, find another supplier.

November 9, 2023
Unprompted review
eSIM.me logo

Reply from eSIM.me

Hello Brandon,

our responses are based on facts, based on logfiles.

We don't "blame" anyone, when we analyse the logfiles and point out the facts.

It is disrespectful from you to write misleading "reviews" that are based on emotions and not on hard facts.

The eSIM.me Team

Rated 5 out of 5 stars

Everything was perfekt to me

Samsung Galaxy S23/ ESIM für USA
Everything was perfekt to me. 10 GB for USA journey. Fair Deal and not any Problem. Just turned it on and defined data usage to that eSIM and it was good and worked. Would do it again.
Leider kommen Boomer trotz ihrer Arroganz mit der Technik oft nicht mit. Wenn das Phone es nicht kann oder du keine Ahnung hast, kauf dir doch ne SiM vor Ort anstatt dich zu beschweren. Ich hatte keine Probleme und alles war fein und der Deal war Fair.

November 15, 2023
Unprompted review
eSIM.me logo

Reply from eSIM.me

Thank you, Sebastian, for this insightful review.

They say that if we have haters, we probably have something they are jealous of, and that we've made it :)

Vielen Dank, Sebastian, für diesen aufschlussreiche Bewertung!

Man sagt, wenn wir Hater haben, haben wir wohl etwas worauf diese neidisch sind und haben es geschafft :)

Rated 5 out of 5 stars

I had problems with the original eSIM…

I had problems with the original eSIM and when I contacted them they sent me an ugrade which worked perfectely in my Motorola Moto g syylus 5G. Plan to use this again when I travel to S.America.

April 25, 2023
Unprompted review
eSIM.me logo

Reply from eSIM.me

Thank you for your 5* Review :)

Rated 1 out of 5 stars

Does not work!

I tried the esimme several times.
No service in real time,esim does not work, try to get your esim from a provider (NOT esim me!)that provides service and the esim is more than a waste of money.

December 7, 2023
Unprompted review
eSIM.me logo

Reply from eSIM.me

No wonder it did not worked for you... as you did not bought anything from us.
eSIM is physical and requires an eUICC chip to be installed in your device. As you did not bought the eSIM.me Card, you did not got that eUICC chip.
So simple.
Only sad is, that you now can use a platform like Trustpilot to distribute false and misleading information...
We wish you to be treated the same way as you treat others. Shame on you!

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