Holafly Reviews 96,766

Cristian best man! <3 Love u

Be aware that you may not even be able to use their eSIM if your phone is sim locked, which they don't bother to tell you before purchasing a plan.

Very easy to install. Good network coverage and speed. I can absolutely recommend!

Absolutely rubbish. Went to Italy enables the SIM had 5g but pages were loading sooooo slowly. Switched back to my regular Vodafone UK SIM and the same pages worked fine. It installed easily but was so painfully slow I didn't bother using. Waste of time

Emma and Emmanuella were very very nice, they helped me a lot!!!

Horrible, do not use. They’re no help and have me waiting for hours.

Maria helped me pick the right plan for my trip and even got me a little discount. Very nice as well

Very easy to purchase from this company, esim was so easy to load, and worked great throughout our trip to France.

Title: No Signal. No Panic. 📶✏️

Holafly’s 24/7 support is worth its weight in data. Williams from tech support was prompt, patient, and knew exactly what he was doing. What was heading towards a technical doodle of confusion became a two-minute fix. Excellent service, excellent human. Give the man a raise.

I had some issues but once I got past the ai to a agent they fixed/showed me what to do pretty fast

Buckle up everyone, this is a saga which I will condense into a short version just for you.

I have used Holafly a few times in the Middle East, France, no issues. Hence the 2 stars.
Latest trip to the Middle East? Here we go: the eSIM was all set up, working brilliantly, 6 days and unlimited data. Day 4 it just said: NOPE!! Now I’ll stop working for no reason at all.
NEXT STEP: Contacting the AI bots known as “customer support” was a new adventure - 14 messages of “have you read our setup guide”? Including broken links, requesting the same config and customers information I provided at least 3 times over and finally “escalating” to a new AI bot who kindly addressed me as “Traveller”. Personal service, bless.
I asked for a new sim to cover 2 days - big fat zip, nada, zero. I’m over it already, I am beaten up and defeated by a day of spotty internet, AI slop service and still no data on my phone.
What other providers are out there? Can’t be any worse..

And a phase 2 involved 2 more AU agents who “understand” my frustration. They don’t. And they still haven’t offered a new eSIM to cover 2 measly days. I’m now paying my own provider just to use data for these 48 hours.

Great esim easy to install, good signal and stable connection.

Quick response in the chat and assistance with discount code that didn't work. It was all fast and easy to set up.

The agents, Emma and Ezeh (Patience), were very helpful and kind. They got me the help I needed to reselect the correct destination for my eSim.

Internet connection was great throughout purchase period, and when you are in a new town where you need directions and instructions non-stop, this really matters!

Competitive price

phone got destroyed, and they moved the e-sim to a spare one very quickly!

Holafly has very competitive prices for eSims.
It was very easy to install. I didn't have any connection problems throughout my holiday.
I highly recommend Holafly.

I’ve been using their eSIM since 2024 across Europe, the Middle East, and the U.S., and it’s always worked great. I recently bought one for a Norway/Arctic trip but had to cancel due to a hospital stay. Holafly refunded me fully without any hassle. Their support team is always friendly and patient, and that’s why I keep choosing them ~ even sometimes I don’t really need unlimited coverage.

To be honest, it was quite expensive for 7 days, but I had internet everywhere I went and the setup was very easy.