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Review summary

Created with AI, based on recent reviews

Considering 555 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the product's ability to improve skin and hair health by filtering water and enhancing water pressure. Customers consistently highlight the exceptional customer service, noting its professionalism, friendliness, and quick response times to inquiries and issues. Many also appreciate the ease of installation and the overall positive impact on their showering experience, often describing it as spa-like. However, some customers experienced issues with product durability, reporting that showerheads or filters broke down quickly, and a few were dissatisfied with customer service regarding refunds or product replacements. There were also mentions of paint flaking off the product, reduced water pressure, or the product not effectively filtering hard water as advertised.

What people talk about most

Product

Users describe positive interactions with the product, with many expressing delight over its effectiveness in... See more

Quality

Reviewers highlight positive aspects of quality, noting significant improvements in hair and skin health,... See more

Customer service

Clients share positive opinions on customer service, with many reviewers highlighting the support team's... See more

Response time

Customers consistently note positive experiences with response time, with many reviewers praising the... See more

User experience

Consumers find the user experience to be overwhelmingly positive, often describing it as a spa-like... See more

Reviews shaping this summary

Rated 5 out of 5 stars

These showerheads changed my life, made my water pressure so much better, I feel better about the water touching my body. The customer service at eskiin has been top notch, friendly, and professional!... See more

Rated 5 out of 5 stars

I just installed my showerhead and cannot believe the immediate change in my skin. I can’t wait to see moving forward! Also, customer service is outstanding. I received an email that my auto ship was... See more

Rated 5 out of 5 stars

I’ve used Eskiin’s shower filters since September 2025 and I’ve been delighted with their performance! No more itchy, bumpy skin! I emailed Customer Support because I’m going to be away from home for... See more

Rated 5 out of 5 stars

I ordered this shower head because I could smell the chlorine and other chemicals in the city water. My hair was falling out. I was practically living on Benadryl from skin rashes. As soon as I starte... See more


4.4

Excellent

TrustScore 4.5 out of 5

569 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 5 out of 5 stars

I was skeptical at first but I was…

I was skeptical at first but I was tired of our hard water and dried out feeling after a shower. All that is gone with the Eskiin shower experience and I mean experience. Our showers are just that an experience very much spa like. Showers are now enjoyable and I truly look forward to them. Keep up the good work Eskiin!
Eric Lokey

May 18, 2026
Unprompted review
Rated 5 out of 5 stars

One of the best shower heads I have…

One of the best shower heads I have owned. Not only can you feel the difference (we have really hard water here). The water pressure also increased which was really nice. The only problem (not really a problem) is it makes you wanna stay in the shower longer. Highly recommend this product.
Customer service has been exceptional as well. I had to contact them and it was an immediate response with very helpful information. Professional and courteous staff.

May 20, 2026
Unprompted review
Rated 4 out of 5 stars

Very disappointed

My first thought when I first got the showerhead was great but then my wife and I ordered filters and they said over a week ago that was on the way yeah it’s been well over a week now and I’ve not gotten any response from them. I tried calling Customer Service, but they don’t seem to have a number only an email which you can use a little bit disappointed because right now this is the only showerhead that I have and I would like to have new filters so I can change them out. This is not good. I’m not sure what I need to do with this. I’m thinking about even going and taking some legal action against them because they have been not responding to anything I’ve done very disappointed in this company and I will continue to write stuff until someone has contacted me. I be glad to delete anything if there’s been a misunderstanding right now they have shown me that they cannot be trusted.

May 20, 2026
Unprompted review
Rated 5 out of 5 stars

We purchased 2

We purchased 1 wall mount and 1 for hand held shower.
Best purchase!!
My eyes used to be red after every shower from the chlorine and burn and now no issues! I could even smell the chlorine in our shower water before.
The wall mount filter we put in our daughter’s shower is amazing, strongest water pressure ever!
Hand held is great too but wow that one for the wall mount is exceptional!!
Our son bought one first for his home and raved about it too so we got a couple.
Highly recommend.

January 1, 2026
Unprompted review
Rated 5 out of 5 stars

A great shower head

A great shower head! The filter was super easy to replace, too. Im very glad I purchased them. With the hard water I have, its been nice not having all that junk in my shower.

March 17, 2026
Unprompted review
Rated 5 out of 5 stars

THE BEST…..I’m a shower fanatic and I…

THE BEST…..I’m a shower fanatic and I probably shower more than most people, it relaxes me and helps with my sinus issues… I bought the Eskin wall mount shower head and I’m beyond impressed with the water pressure, It’s the best pressure and experience from any other shower head and I’ve tried them all…

May 18, 2026
Unprompted review
Rated 5 out of 5 stars

Perfect customer service

This is my second review of this great company! I bought the shower head and live it but wished to add the handheld one. I needed help with installing it and they answered my email within few minutes! So helpful and polite!

May 18, 2026
Unprompted review
Rated 5 out of 5 stars

Scalp issues

I ordered this shower head because I have scalp and skin issues. I’ve only had it for about a month but I can already feel the difference.

May 16, 2026
Unprompted review
Rated 5 out of 5 stars

Ever since I got my first one delivered…

Ever since I got my first one delivered I have told anyone I can about how great a shower with real pressure is. The shower head itself is amazing, but even more amazing are the people behind the shower head. I had emailed a picture of my shower head due to paint peeling and their immediate reaction was to send a new one. Unlucky for me the new one was marked delivered by USPS but I never found it. Instead of tell info me “Oh well.” This company stepped up and exceeded all expectations and sent another one right away.

Nothing but amazing customer service and an amazing product. Thank you Eskiin!

May 15, 2026
Unprompted review
Rated 3 out of 5 stars

The handheld showerhead is OK but not…

The handheld showerhead is OK but not really what I had expected. It has less pressure than my original showerhead. I have not noticed a difference in my hair or skin at this time. I have been using for 30 days so far. If It wasn’t for the fact that my landlord came over to put it on. I would probably send it back. I don’t want him to have to come back to remove it. For me the price was not worth the investment.

May 14, 2026
Unprompted review
Rated 5 out of 5 stars

Great Product and great customer…

Great Product and great customer service.

So, I made a mistake and started a 2nd subscription for my one shower head (which is great btw). Once I figured it out…on Saturday, I emailed customer service that evening. Not expecting a response until Monday or Tuesday, Sunday, I find an email from customer service. A couple of Q & A emails later and the 2nd subscription was canceled…it was still Sunday.

May 10, 2026
Unprompted review
Rated 1 out of 5 stars

Non Existent Customer Service

I was very happy with product - purchased three. My son dropped the handheld and it broke. I emailed to order replacement parts (I did NOT ask for anything free). It has taken three weeks of ridiculous interactions with their AI customer service - there is no human that is even monitoring the customer service email. And there is no phone number. I’m sorry but no matter how good a product is, if they are not willing to talk to or listen to their customers then I’m out.

May 12, 2026
Unprompted review
Rated 5 out of 5 stars

Extremely Pleased!

I live outside the U.S. and I was concerned that this filter wouldn't fit my current shower pipe. I contacted Eskiin and received a very nice email explaining that if my pipe was a certain diameter that it most likely would work. I have been using the filter for at least a year or more and I have been so happy with it. The water pressure is amazing and my skin feels much less itchy and dry. The filters are easy to replace and always come on time and if I need to change my shipment date, customer service is excellent with responding quickly and making that change before the ship date. I can't say enough good things about them. My son ordered one after I did and he is every bit as pleased as I am. Great company, quality product and excellent customer service!

May 11, 2026
Unprompted review
Rated 5 out of 5 stars

I got my hair back

Bought this as a Christmas present for my husband, but really wanted it for myself. I had issues with hair loss and dry skin. I noticed the difference at my first shower. Spa like spray and my soap rinsed right off nicely. My skin felt smooth and not dry at all.
It took me a few weeks to notice the difference in my hair. It feels so much healthier and the shedding has stopped significantly. No more hair in the brush and all over the sink. That made a high impact on me. I had to spread the word. So
I purchased one for my sister as a gift . She’s in a water restricted area. She loves it. Her shower went from being a drip to a wonderful spray.
I purchased another for my son’s new house. He’s a pilot and love the wake-up he gets from the shower head.
I’m planning on purchasing a few more. I really think you have a great product. Remember my husband ? He loves it too.

May 9, 2026
Unprompted review
Rated 5 out of 5 stars

We have well water

We have well water, so chlorine wasn't a huge concern with me. But after reading the reviews and all the positive things about this product, I had to have one. It has blown me away! The water pressure is great, not to mention how much better my hair and skin feels. I especially notice the difference it has made on my husband's skin; much softer. Very happy with my purchase!!

May 9, 2026
Unprompted review
Rated 5 out of 5 stars

This is the best shower head I have…

This is the best shower head I have ever used and I am 68 years old. It’s like a gentle rain shower. I live in Florida and have lime hard water. It’s been a struggle keeping my shower clean until I got this shower head. I will never own a different shower head. Customer for life.

May 8, 2026
Unprompted review

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