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Review summary

Created with AI, based on recent reviews

Considering 555 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the product's ability to improve skin and hair health by filtering water and enhancing water pressure. Customers consistently highlight the exceptional customer service, noting its professionalism, friendliness, and quick response times to inquiries and issues. Many also appreciate the ease of installation and the overall positive impact on their showering experience, often describing it as spa-like. However, some customers experienced issues with product durability, reporting that showerheads or filters broke down quickly, and a few were dissatisfied with customer service regarding refunds or product replacements. There were also mentions of paint flaking off the product, reduced water pressure, or the product not effectively filtering hard water as advertised.

What people talk about most

Product

Users describe positive interactions with the product, with many expressing delight over its effectiveness in... See more

Quality

Reviewers highlight positive aspects of quality, noting significant improvements in hair and skin health,... See more

Customer service

Clients share positive opinions on customer service, with many reviewers highlighting the support team's... See more

Response time

Customers consistently note positive experiences with response time, with many reviewers praising the... See more

User experience

Consumers find the user experience to be overwhelmingly positive, often describing it as a spa-like... See more

Reviews shaping this summary

Rated 5 out of 5 stars

These showerheads changed my life, made my water pressure so much better, I feel better about the water touching my body. The customer service at eskiin has been top notch, friendly, and professional!... See more

Rated 5 out of 5 stars

I just installed my showerhead and cannot believe the immediate change in my skin. I can’t wait to see moving forward! Also, customer service is outstanding. I received an email that my auto ship was... See more

Rated 5 out of 5 stars

I’ve used Eskiin’s shower filters since September 2025 and I’ve been delighted with their performance! No more itchy, bumpy skin! I emailed Customer Support because I’m going to be away from home for... See more

Rated 5 out of 5 stars

I ordered this shower head because I could smell the chlorine and other chemicals in the city water. My hair was falling out. I was practically living on Benadryl from skin rashes. As soon as I starte... See more


4.4

Excellent

TrustScore 4.5 out of 5

569 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 1 out of 5 stars

After 42 days of my order not shipping…

After 42 days of my order not shipping I reached out to eskiin. They replied that it's been in que for 42 days and that they will resubmit my order. I told them no thanks cancel my whole order. 2 months later I receive the filter kit, that it automatically subscribed me too, I reached out to them letting them know i canceled order and I don't have the shower head. They told me to return filter and that I had to pay return postage. I refuse to pay return postage for their incompetence. Don't recommend. Customer service has been a joke.

June 2, 2026
Unprompted review
Rated 3 out of 5 stars

Expensive plastic :(

Straight out of the box already lost two stars because this $150 thing is PLASTIC! How are you honestly going to give us hot water through plastic and take yourselves seriously as a health product. This should be made of metal!! What on earth?!

June 2, 2026
Unprompted review
Rated 5 out of 5 stars

These showerheads changed my life

These showerheads changed my life, made my water pressure so much better, I feel better about the water touching my body. The customer service at eskiin has been top notch, friendly, and professional! No complaints here!

May 2, 2026
Unprompted review
Rated 1 out of 5 stars

Shady advertising

Unethical to advertise 40-45% off "sale" when in reality and you get to your shopping cart the shower heads aren't really on "sale." There is a discount only if you sign up for an automatic replenishment of their filters. You pay full price if you just want to try this out without a commitment. How awful. Not the best way to gain a new customer. Oh, and if you give them your email and phone number you will get a whopping 10% off. Sheesh.

May 30, 2026
Unprompted review
Rated 5 out of 5 stars

I was trying to work around some…

I was trying to work around some conflicting information regarding shipping of a shower head. I contacted Eskiin customer service on a Saturday afternoon. They responded within a half hour, then followed up an hour later since I didn't respond.
Completely unexpected 😄.
Never had such a positive experience with customer service.

May 30, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent product!

I’ve used Eskiin’s shower filters since September 2025 and I’ve been delighted with their performance! No more itchy, bumpy skin! I emailed Customer Support because I’m going to be away from home for a number of months, and they immediately responded and rescheduled my auto ship delivery to match my schedule. Great product and service! You won’t be disappointed.

May 28, 2026
Unprompted review
Rated 5 out of 5 stars

Fabulous Shower experience

I have been using my shower head for 2 months now and I’m absolutely loving it!! I have very hard water and now it’s wonderful! Feels better on my skin and my glass shower doors need MUCH less cleaning! It’s crazy the pressure is nice and strong but the water feels so soft. Honestly, I’ve never been someone to take long showers…… well that has changed. I know it can sound cliché but it really gives you a spa feeling. Lastly, my husband has a severe dry skin condition. He needs a prescription lotion after he showers. I told him I was buying this Shower head to improve his skin and he laughed at me. Surprise surprise he loves the way his skin feels. He’s such a skeptic and thinks everything is a scam and never does what it’s claimed to do. This came thought with flying colors!!!! I highly recommend this product to anyone. One more important thing is how happy I was with the customer service. I own a small business myself and appreciate getting treated well! Buy it you won’t regret it!!

May 28, 2026
Unprompted review
Rated 5 out of 5 stars

I love the product

I love the product, but just as much I love the Customer Service and the personalized care you get. I was surprised to have such a quick personal response when I had a question. Highly recommend this company and the product and saving your skin and hair!

May 27, 2026
Unprompted review
Rated 5 out of 5 stars

From very skeptical to convert.

I was skeptical when I first purchased Eskiin. So much junk out there and so much FALSE advertising. But I have been using my Eskiin shower head for 3 months now & I could not be happier. I love the way my hair & skin feels after showering. We have horribly hard water and Eskiin has taken care of the nastiness that is our shower water. I highly recommend. Their customer service is wonderful.

May 27, 2026
Unprompted review
Rated 5 out of 5 stars

This product I love so much because I…

This product I love so much because I knew in my shower it was NOT the cleanest water coming out the showerhead
I looked all over Facebook no TikTok, for a better shower experience and I ended up seeing Eskiin and fell in love with it instantly. The pressure alone OMG !! Love it
Cleaner water. Skin and hair all improved within 6 months of use
I will never go back to normal showerheads wherever I may live.Awesome job⭐️⭐️⭐️⭐️⭐️
Thanks, Eskiin

May 24, 2026
Unprompted review
Rated 1 out of 5 stars

I would like to give eskiin no stars

I would like to give eskiin no stars! I gave eskiin handheld and customer service a glowing review two days ago. Since then I’ve had nothing but issues after taking 3 really nice showers. Now barely any water is coming out. I’ve been emailing them and they told me to try to a few things that have not worked and only made it worse. They told me they would have someone from their technical team get back to me soon. I’ve followed up 3 times and no one has responded to me. I’m so disappointed. Not having a customer service number is so frustrating. I spent so much money on the handheld shower head and a years worth of replacement filters. This is very bad business!!

May 23, 2026
Unprompted review
Rated 5 out of 5 stars

My Experience

I ordered a regular showerhead for my husband and liked it so well, I ordered one for myself.
However, I received the wand type...which I didn't think I would like.
How wrong I was!! I is GREAT!!
I love it and our two dogs enjoy having a shower rather than having water dumped all over them.
I recommend it to anyone interested...even our plumber who saw it, tested it, and decided right there to order a couple for his own home.
Thank you Eskiin!!!

April 23, 2026
Unprompted review
Rated 5 out of 5 stars

I was skeptical seeing this Ad on Face Book

I was leery at first seeing the Ad on Face Book; however, when I received the Eskiin product(s) the packaging was 1st class quality. The contents in the box provided every accessory to install (plumbers tape and wrench) the shower heads. The install went seamlessly in a matter of 5-8 minutes. The quality of the shower itself was wonderful and I could definitely feel a difference. The shower pressure was as strong as my current well known brand. The Customer Support team is superb, very accommodating and responds expeditiously to any questions I had. I’d happily recommend the eskiin product as an everyday consumer.

May 8, 2026
Unprompted review
Rated 5 out of 5 stars

Not only is the product everything they…

Not only is the product everything they claim, the customer service is truly extraordinary, making communication and any problem solving a pleasure! It is meaningful to support an excellent small family business.

May 22, 2026
Unprompted review

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