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Review summary

Created with AI, based on recent reviews

Considering 555 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the product's ability to improve skin and hair health by filtering water and enhancing water pressure. Customers consistently highlight the exceptional customer service, noting its professionalism, friendliness, and quick response times to inquiries and issues. Many also appreciate the ease of installation and the overall positive impact on their showering experience, often describing it as spa-like. However, some customers experienced issues with product durability, reporting that showerheads or filters broke down quickly, and a few were dissatisfied with customer service regarding refunds or product replacements. There were also mentions of paint flaking off the product, reduced water pressure, or the product not effectively filtering hard water as advertised.

What people talk about most

Product

Users describe positive interactions with the product, with many expressing delight over its effectiveness in... See more

Quality

Reviewers highlight positive aspects of quality, noting significant improvements in hair and skin health,... See more

Customer service

Clients share positive opinions on customer service, with many reviewers highlighting the support team's... See more

Response time

Customers consistently note positive experiences with response time, with many reviewers praising the... See more

User experience

Consumers find the user experience to be overwhelmingly positive, often describing it as a spa-like... See more

Reviews shaping this summary

Rated 5 out of 5 stars

These showerheads changed my life, made my water pressure so much better, I feel better about the water touching my body. The customer service at eskiin has been top notch, friendly, and professional!... See more

Rated 5 out of 5 stars

I just installed my showerhead and cannot believe the immediate change in my skin. I can’t wait to see moving forward! Also, customer service is outstanding. I received an email that my auto ship was... See more

Rated 5 out of 5 stars

I’ve used Eskiin’s shower filters since September 2025 and I’ve been delighted with their performance! No more itchy, bumpy skin! I emailed Customer Support because I’m going to be away from home for... See more

Rated 5 out of 5 stars

I ordered this shower head because I could smell the chlorine and other chemicals in the city water. My hair was falling out. I was practically living on Benadryl from skin rashes. As soon as I starte... See more


4.4

Excellent

TrustScore 4.5 out of 5

569 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 5 out of 5 stars

The Best Customer Service!!

I have been considering purchasing an Eskiin hand held filtered shower head for a while. Money is tight for us so I have not made the purchase until today. I mistakenly created two orders. I immediately sent a message requesting one be cancelled. Skye Immediately fixed the problem I created. She has cemented my loyalty to this company by being so responsive. I am more than impressed.

June 15, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent!

I can’t say enough good things about Eskiin as a company and about your support team. In a world where real customer care feels almost nostalgic, you stand out in the best possible way. It’s rare to find a company that not only believes in its products but treats its customers with genuine kindness and attention.
What began as a simple question turned into an experience that exceeded my expectations and reminded me that there are still companies out there that truly care.
Thank you!
Debbie
Camano Island

June 1, 2026
Unprompted review
Rated 5 out of 5 stars

Great hair and skin in a completely non-toxic way.

We had been reading how dangerously unsafe using municipal water was to bathe in. We already had a water purifier for our drinking water and decided to choose a shower filter.
Eskiin was what we chose after researching exhaustively. Everything they promised we discovered was true.
Our skin softened and felt squeaky clean and we both noticed how much better our hair looked without using so many products.
Another plus, since using the Eskiin filter our shower stays clean for so long and that means less cleaning. Yay! Also, our shower liner seemed to get mold rather quickly around the bottom edge before but in the 6 months of use we just don't see that.
Thank you, Eskiin. Give them a try, you have nothing to lose and absolutely only good things to gain. We cannot be without this fabulously effective filter.
Pamela

June 12, 2026
Unprompted review
Rated 5 out of 5 stars

The Eskin is by far the best quality…

The Eskin is by far the best quality shower head I’ve ever used. It doubled the water pressure at least 2x and yields a soft, delicate yet powerful stream. Feels great! And, Skye in customer service has been amazing. Highly recommend this product!

June 13, 2026
Unprompted review
Rated 2 out of 5 stars

It's a very nice looking, but...

It's a very nice showerhead with great pressure but does not filter out hard water at all. Guess not! After three months I already have buildup on the shower head. I'm guessing I misunderstood what the shower head could do, but I thought it filtered out. Hard water and other impurities.

June 12, 2026
Unprompted review
Rated 5 out of 5 stars

I love this filtered shower head

I love this filtered shower head! I have hard water and it's helped my smooth out my hair and keep my skin from drying out. Also, customer service is amazing if you have any questions or issues. They responded quickly and were super friendly and helpful.

June 5, 2026
Unprompted review
Rated 1 out of 5 stars

High water usage

We don’t have a hard or chemical laden water problem or skin issues but was definitely interested in filtering out things that shouldn't be sprayed on our bodies. We used the smallest regulator and did experience the cold to hot mix throughout the shower process. Biggest thing we all noticed is that it used a whole tank of hot water per shower! With 6 people showering daily that’s a big problem. My water bill also went up every month the Eskiin shower head was installed. A month ago I bought a $25 Delta shower head & we can take 3 showers in a row all with hot water and great pressure and my water bill has gone back down to pre-Eskiin amounts. Highly don’t recommend.

May 11, 2026
Unprompted review
Rated 5 out of 5 stars

WOW!

I just took my first shower with the Eskiin showerhead. OMG! It was fabulous. SPA-LIKE! I felt an instant difference. My hair feels smooth and shiny and my scalp feels invigorated!

I have felt that our shower water has seemed ‘hard’ lately. Also, a few months ago, I started noticing my scalp was itchy, flaky & hair shedding. I also have a special needs daughter and while she has beautiful, thick, long hair, I noticed she was breaking out a bit on her body. Her first shower she was smiling ear to ear.

DO NOT WAIT!
Lisa - a very happy customer

June 9, 2026
Unprompted review
Rated 5 out of 5 stars

I just installed my showerhead and…

I just installed my showerhead and cannot believe the immediate change in my skin. I can’t wait to see moving forward! Also, customer service is outstanding. I received an email that my auto ship was ready for my new filter. I explained that we had just installed the showerhead and weren’t ready for a new filter yet. The response via email was immediate. She gave me several options to choose from and I chose to just skip this one. In the follow up email, I was notified that the next order was skipped and when to expect the next shipment. She reminded me about the portal if I needed to make any additional changes. She never once told me to use the portal vs. her personal help. All at 6:30 in the morning CST.❤️👍🏻

June 10, 2026
Unprompted review
Rated 3 out of 5 stars

Water pressure lost and needles feeling

Hi, I got the wall shower for almost a year, and I am changing the filter as I suppose to do it, however the shower head has lost the pressure and the water feeling of needles on my skin is so strong that I had to change it for a regular shower. Could you please let me know how csn I fix this situation without loosing the pressure of the water?

June 8, 2026
Unprompted review
Rated 2 out of 5 stars

Received a response.

Ok so I did hear from Eskin and received replacement of what caused the issue. I am updating my review to say that things did get situated out. When you order something that is supposed to be top of the line item and when there are issues you expect a certain response. It has been taken care of and I updated this to reflect. BUT I do hope that things are better when the subscription for filters start.. The product is GREAT so far I will say. I didnt realize it was plastic but seems to hold up well.

June 1, 2026
Unprompted review
Rated 5 out of 5 stars

I'm really loved my Eskiin…

I'm really loved my Eskiin showerhead...but for some reason it didn't work with the pressure in my home. I sent it back and I am very impressed at how easy the return process was! Thank you so much...greatly appreciated!

June 8, 2026
Unprompted review
Rated 5 out of 5 stars

I live in the outskirts of Columbia

I live in the outskirts of Columbia, South Carolina in an older neighborhood where our water and sewer pipes are at least sixty years ago. Now, after Covid, our water is leaving major calcium deposits and blackish stains in our commodes and our bath tubs and sinks. I purchased the shower filters for the showers and what a difference this has made for our hair and bath room utilities. My hair is softer and my tubs are not built up in a week with black red stains. I only wonder what was getting into our skin.

June 7, 2026
Unprompted review
Rated 3 out of 5 stars

Eskin Handheld Shower Head

Shower is Plastic, unfortunately. But the water feels nice and has good water pressure. I did have an issue with my first filter replacement and their customer service was excellent and replaced the bad filter with no issues. The one thing I have noticed is that the shower head does not filter out everything they say it does. Still has hard water build up on the shower head, which shouldn't happen.

June 1, 2026
Unprompted review
Rated 5 out of 5 stars

No more hair loss or skin rashes

I ordered this shower head because I could smell the chlorine and other chemicals in the city water. My hair was falling out. I was practically living on Benadryl from skin rashes. As soon as I started using it my skin cleared up and my hair stopped falling out. I wish I could post a picture. Yesterday was my first filter change and I was amazed at what the old filter looked like. This product is amazing and I would highly recommend it.

June 4, 2026
Unprompted review
Rated 5 out of 5 stars

Impeccable!

Eskiin is possibly the best company I have ever had contact with. And, frankly, that’s no easy feat as I am 78 years old. I’ve been around the block a few times. Their customer service is above reproach. It is the quickest, most personal experience I’ve ever had. The product is fantastic and I think I have the hardest yuckiest water in the world. It makes it bearable. I love the founders approach to life and business. They are fresh and a role model that companies should surely follow. Ya all rock!!

May 20, 2026
Unprompted review
Rated 5 out of 5 stars

Product and Support Team have Exceeded Expectations

This seems to be a well made product using good materials and works as advertised. I’ve been using this for three months with zero problems. Immediately noticed that my back was much less itchy, assuming from the filtration. Shower has a nice, soft feel that I enjoy. Customer Service has been world class, helping with questions and an adjustment to my filter replacement schedule. Glad that I took a chance on this!

June 3, 2026
Unprompted review

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