The customer service is very good and polite. I was met by your attendant and escorted inside to a very nice dentist and a clean environment. There is also space to use your laptop in the much-... See more
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Smile for Everyone.
Esnan Dental Clinics is a multi-specialty dental healthcare group based in Istanbul, Türkiye, serving local and international patients through five clinics across the city. Since 2007, Esnan has focused on providing transparent, patient-centred dental care—from diagnosis and personalised treatment planning to clinical treatment, in-house digital laboratory production, and aftercare.
Our services include dental implants, zirconia crowns, veneers, aesthetic dentistry, full-mouth rehabilitation, orthodontics, periodontology, endodontics, paediatric dentistry, oral and maxillofacial surgery, and treatments under sedation or general anaesthesia where clinically appropriate. Every treatment plan is prepared individually following professional consultation and diagnostic evaluation.
For international patients, Esnan provides communication in nine languages, digital pre-consultation support, appointment and treatment coordination, and clear information before travelling to Istanbul. Patients are informed about their treatment options, planned procedures, expected timelines, costs, and aftercare responsibilities before making a treatment decision.
Esnan reports having served more than 1.2 million patients since 2007 and maintains a documented patient satisfaction rate of 99.2%. Eligible treatments are supported by a five-year treatment guarantee, subject to clinical eligibility and the applicable written guarantee terms.
International Accreditation, Quality and Industry Recognition
Joint Commission International (JCI) Accreditation
Esnan Dental Clinics – Skyland is listed in Joint Commission International’s
official directory of accredited organisations under the Ambulatory Care
Program in Türkiye. JCI’s Ambulatory Care Accreditation Program evaluates
healthcare organisations, including dental facilities, against international
standards relating to patient safety, quality improvement, clinical
processes, organisational management, and continuous performance
improvement.
TEMOS Excellence in Dental Tourism
Esnan Dental Clinics – Skyland achieved Temos International accreditation
following a comprehensive on-site assessment and completed the accreditation
process with the highest possible score.
Straumann Group Highest Volume Clinic in Türkiye
In 2025, Straumann Group recognised Esnan Dental Clinics as the Highest
Volume Clinic in Türkiye, with more than 15,000 Straumann Group implant
solutions.
Amann Girrbach First Diamond Partner Clinic and Laboratory
In 2026, Esnan Dental Clinics and Esnan Digital Laboratory became Amann
Girrbach’s first Diamond Partner Clinic and Laboratory, reflecting Esnan’s
investment in integrated digital dentistry, in-house CAD/CAM production,
professional training, and consistent clinic–laboratory workflows.
At Esnan Dental Clinics, we combine clinical experience, digital technology, hygiene standards, and human care to help patients feel informed, safe, and supported throughout their dental treatment journey.
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Written by the company

Written guarantee terms and structured aftercare for eligible dental treatments.

Ayazağa Mahallesi Azerbaycan Caddesi Skyland İstanbul D Blok 4 No'lu Giriş No:333 Atrium B - Kat3, 34415, İstanbul, Turkey

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I flew to Turkey a little more than a month ago to have extraction of 2 infected teeth and 2 dental implants to replace these teeth.
The treatment in the clinic was amazing, very nice staff and so I had a great experience there, however, one of the implants failed and caused me quite a bit of pain and headache in the UK.
I know extracting an infected tooth and putting an implant immediately, carries risk, so I asked the implantologist at the clinic to only carry out the implant if he was absolutely sure it was fine to do so and that I wouldnt mind if I only had to extract the tooth and come back another time. The implantologist said it was ok, went ahead and placed the implants and one of the implants failed after just a couple of weeks.
I consulted with a couple of implantologists, one of them being a personal childhood friend and the feedback I got was that the implant wasnt placed well and that an implant of larger diameter should have been used in order to fully fill in the cavity of the extracted tooth.
Having said that, I spoke to Esnan representatives and I have also been to their office in London and they have been very helpful and kind. The man in the London office was a really nice person and very helpful and arranged for me to get the implants removed in the UK at a fraction of the cost I was quoted by another dentist here.
Esnan clinics also offer me to use the offered warranty and place the implants again once the bone is healed, which I am still to do.
So, not sure if I have been unlucky with this one or if it was really a bad job done by the surgeon. Even though Esnan have offered me another implant under the warranty, I am disappointed that I will incur extra cost with flights, hotel and transfers as I will probably need to travel to Turkey one more time to place the crown once the replacement implant is done.

Reply from Esnan Dental Clinics
Everything is fantastic all the staff and friendly and helpful

Reply from Esnan Dental Clinics
Staff were very helpful and polite,the clinic was amazing one of the best so far. I would highly recommend as their professionalism was excellent.

Reply from Esnan Dental Clinics
We chose the Esnan clinic after visiting four others. At Esnan, everything is of the highest quality, including the clinic itself, transportation, accommodation, the organization of the treatment process, and, finally, the highly qualified doctors. The treatment was painless, comfortable, completed within the agreed timeframe, and at the pre-determined cost. I am very grateful to all the staff and strongly recommend this clinic.

Reply from Esnan Dental Clinics

Reply from Esnan Dental Clinics
All services amazing, I trust only at Esnan Clinic for my beautiful smile.

Reply from Esnan Dental Clinics
I was really impressed with the quality of the services.
Thank you Adnan for being so supportive to me before my arrival to clinic.
And these people / personnel makes everything so easy and fast!
Will definitely recommend your clinic to all my friends!

Reply from Esnan Dental Clinics
Really happy with my visit. Everything went really smooth and professional. Definitely recommending to all my friends and family. Very professional and clean. Was scared to go to different country that I never been to but the whole trip went very well and I’m really happy that I did.

Reply from Esnan Dental Clinics

Reply from Esnan Dental Clinics
Great People and very professional detail oriented

Reply from Esnan Dental Clinics

Reply from Esnan Dental Clinics
Everything was perfect except waiting time too much compared to time appointment.
I was wait around one hour and half delay to my my normal appointment

Reply from Esnan Dental Clinics

Reply from Esnan Dental Clinics
Amazing staff and profesional to the highest quality in every aspect of working with clients , by far the best clinic I have been so far .

Reply from Esnan Dental Clinics
The staff were really friendly and that made a huge impact with me. It was also great to see that they had staff who could translate for you if needed, if for example if there were any technical things needed to be discussed.
The facilities themselves were also the most amazing that I have ever seen. Just out of this world!!

Reply from Esnan Dental Clinics
Very professional personnel, very polite, excellent service.

Reply from Esnan Dental Clinics
Esnan was fantastic in their customer support, guided team translator and also their transport team all working in an efficient timely manner to keep you safe and on time..
I found the only service professionally done was their individual implants which i found fantastic in their excellence of workmanship but then again it still might be a little early to give this accreditation but for now I certainly will.
I would not recommend root canals or crowns..only depending on who does them (as I went twice) and while being there you might find yourself a little uncomfortable being a foreigner around unskilled young rude staff but don’t take it too personal even though they will make you feel unwanted being so judgemental…so make sure you request and surround yourself with mature skillled professionals, even though it might cost you a little more..
I found their root canals to be ineffective as they did not commit to the process in a timely efficient manner and did not seem to care at all and rushing as this can obviously lead to a failed root canals which it did.
They are quick to respond to any related questions while you are there (part of their aftercare) but can’t guarantee anything else..
They are reasonably priced . Being at their Skyland practise which was pretty much brand new and very stylish, I would go with their first recommendation while you’re there as they seem to be professsional in their advice..and recommend the obvious which you might not follow through with.
I had a couple of teeth here that dentists did not want to touch and had a high risk of losing them but I took the chance with esnan and I was so proud of them on the first trip that as they completed it with compliments …My second trip was awful and so was the service as there were a lot of mistakes with the treatment. I probably would not go there again unless i was sure with the staff ..
I highly recommend Mohammed Rashed being my assistant ,my periodontist Ohan and of course the brunette girls upstairs for the professionalism and skills, also the managers for their consults …and the bar staff for their generous hospitality..

Reply from Esnan Dental Clinics

Reply from Esnan Dental Clinics
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