Espares was my last attempt to find the part for my old microwave. Not only did they have the exact part but it was so easy to order on the website. Arrived quickly so my microwave lives on. Excellent... See more
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Medco House, Bordesley Green Road, B9 4UA, Birmingham , United Kingdom
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I have been waiting since mid December for one item to be delivered. I checked DHL and they haven't been asked to collect it yet. The customer service is automated response and no help. Plus even though it is a .it website they ship from UK Don't use this company.

Reply from eSpares Italia
Smart website Spares selection.
Rapid enought delivery.
Shipping costs can bè lower.
Positive experience, helpful in selecting the right spare part that arrived in time.
The piece was deliverred in time and worked very well.
The delivery was excellent on time and had the article required. Unfortunately the oven it was destined for shorted out dramatically the day before the parcel arrived. So I looked to return said article and this is where the system for the purchaser starts to unravel. It was difficult to find where to return the package and to inform the sender it was coming back. So I cancelled the order as required on their web site and now await instructions......................a few days later I just sent the package back. Hopefully they will return the purchase price
Perfect transaction, excellent communication and delivery times perfectly respected. Highly recommended!

Reply from eSpares Italia
I WAS LOOKING FOR A LITTLE PIECE THAT I DIDN'T FIND EVEN ON AMAZON. WELL DONE, THANK YOU VERY MUCH
The product was JUST PERFECT but I remained highly disappointed from the false offer of a discount in premium shipping expenses (9 instead of 15,99), which actually didn't happen once I completed the order!
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