Espresso Dolce Reviews 130

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

There are not enough words to express how wonderful the Espresso Dolce experience has been for us. We purcased a Gaggia Anima Prestige at the store this past fall and required some warranty work only... See more

Company replied

Rated 5 out of 5 stars

We were looking to upgrade from our Delonghi Magnifica S but couldn't really tell from searching online what the true plus value of a 1000$ vs. 2000$ vs. 3000$ (vs. even 8000$!) super automatic espres... See more

Company replied

Rated 5 out of 5 stars

After 5 years and nearly 7,500 coffees our espresso machine stopped working. The good folks at Espresso Dolce took a look at it and made a quick adjustment - the problem was resolved. Since we had i... See more

Rated 5 out of 5 stars

This will be a short review. TOTALLY AWESOME!!! We purchased a super automatic expresso unit on-line. We live on Vancouver Island. Shortly thereafter, we enquired if we could return the unit a... See more

Company details

  1. Kitchen Supply Store

Information provided by various external sources

Espresso Dolce is your one stop shop for quality espresso and coffee makers, accessories, beans, and supplies. Uniquely styled and European Imported.


Contact info

4.9

Excellent

TrustScore 5 out of 5

130 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer service (Jillia is…

Great customer service (Jillia is awesome!). It makes all the difference. So easy to work with and whenever there is an emergency or an immediate need they will come and assist you no questions asked.

October 7, 2019
Unprompted review
Espresso Dolce logo

Reply from Espresso Dolce

Thank you so very much for the review Sarah

Rated 5 out of 5 stars

Very knowledgable

Very knowledgable; take time to explain the expresso process and various equipments;very good after service and excellent communication.

September 26, 2019
Unprompted review
Espresso Dolce logo

Reply from Espresso Dolce

Thank you so much Ron for the review
We appreciate the business

Rated 5 out of 5 stars

Great Coffee

I have bought coffee beans from Espresso Dolce for more than three years - their product is great, and roasted locally. The order is handled professionally and always delivered to my home on time.

September 19, 2019
Unprompted review
Rated 5 out of 5 stars

Awesome customer service and sales…

Awesome customer service and sales staff even though I had a major problem with an internal part that was cracked and leaking water they sent me a free replacement part via Priority Mail and the Machine has worked flawlessly ever since I installed the free of charge new part!

September 5, 2019
Unprompted review
Rated 5 out of 5 stars

Wonderful customer service at…

Wonderful customer service at reasonable rates. Machine was repaired exactly when quoted and when another problem arose they offered to do the repair for free and immediately. We have been customers both for our business and our home machines for many years due to the high standards of this very professional company.

August 20, 2019
Unprompted review
Espresso Dolce logo

Reply from Espresso Dolce

Thank you so much for the review, we appreciate the business

Rated 5 out of 5 stars

Excellent value Gaggia Anima XL…

We bought the Gaggia Anima XL Commercial and we're very happy with it. Excellent value for a reasonable investment, brews outstanding coffee, without the need to have really expensive beans. We're mostly buying coffee under 30$/kg. Service was great, delivery on time. On a side note, we assumed that since it was available on the Anima Prestige, the Ground Coffee Bypass feature would also be present in the XL, but it turned out it was not, so you can't use ground coffee. For the past five months, our XL has delivered around 10-12 coffees each day, with no problem so far, we would buy again without hesitation. This machine replaces a Gaggia Platinum Swing Up which probably needs just a hose replacement after 5 years and more than 10000 brew cycles.

August 20, 2019
Unprompted review
Espresso Dolce logo

Reply from Espresso Dolce

Thank you so much for the review

Rated 5 out of 5 stars

When a good cup of coffee is more than the coffee itself.

Saying that I am pleased is an understatement. I had never ordered from Espresso Dolce, was grabbing at straws. Been looking for Orphea coffee for a while. They were so gracious and helpful. They informed me of the back order and shortage of inventory. The coffee arrived earlier than expected.. And it’s reputation was all true. Great Great coffee. I opened the coffee bag on a special occasion. Everyone loved and appreciated it’s quality. Shall order more for sure and yes with Espresso Dolce. Thank you all. Very professional.

August 20, 2019
Unprompted review
Espresso Dolce logo

Reply from Espresso Dolce

Thank you so much for the review,

Rated 5 out of 5 stars

Best Coffee supply store I have ever used

Not only do they sell an amazing product but all the staff it very knowledgeable and helpful it’s nice to go where they know there stuff especially when it comes to espresso they also have an excellent shipping system for times we can’t make it to them ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

August 19, 2019
Unprompted review
Espresso Dolce logo

Reply from Espresso Dolce

Thank you so much for the review, we appreciate it

Rated 4 out of 5 stars

Would have been 5 stars

Would have been 5 stars if they had informed me before delivery that I could pick up in the Lower Mainland and thus save the delivery charge.

August 19, 2019
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look