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Essential Clinic Reviews 733

•
TrustScore 5 out of 5

4.8

Medical Clinic
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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for being discreet, convenient, and efficient, often highlighting the ease of the overall process. Many people appreciate the staff's helpfulness and prompt responses, noting that communication is excellent and often instantaneous. The user experience is frequently described as straightforward and simple, making it easy to obtain necessary products and care. However, some customers were not happy with the product itself, mentioning difficulties with pill dosage. A few other people also felt that shipping was slow, with products not being sent within the promised timeframe.

What people talk about most

Service

Customers had positive experiences with service. Reviewers consistently praise the fast, efficient, and... See more

Staff

People report positive experiences with staff. Customers consistently praise the team for being helpful,... See more

Response time

Consumers find response times to be positive. Many reviewers highlight the speed and efficiency of the... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers describe the overall... See more

Product

Users describe positive interactions with the product. Many reviewers found the product effective and as... See more

Based on these reviews

Rated 5 out of 5 stars

Really happy with the service provided! I had held off on hair loss treatment forever as I figured it would require a ton of tests or other things. Essential made it super easy as you just fill in yo... See more

Rated 5 out of 5 stars

The communication was excellent, prompt and at times almost instanteous. I could have went to my family doctor but it seemed like an obvious choice to deal with a doctor who's more knowledgeable about... See more

Rated 5 out of 5 stars

Trying the product will have to see results. They delivered quickly also,waited for sending it until finances were arranged properly upon request which made it convenient. Happy so far, waiting for re... See more

Rated 5 out of 5 stars

Customer service is amazing, they get straight to the point and help you right away. I just started dutasteride to deal with my pesky crown thinning and they were quick to answer any doubts I had conc... See more

Company details

  1. #1 of 6 best companies in Medical Clinic
  2. #3 of 16 best companies in Online Pharmacy
  3. #2 of 11 best companies in Online Prescription Medication Vendor

Written by the company

We're changing the way you see a doctor in Canada, starting with easily treatable issues like hair loss and ED. Essential offers medical consultations and Health Canada authorized treatments to help men overcome challenges with hair loss and erectile dysfunction. We know it’s not easy going to a doctor in Canada, especially if you need to speak about personal health issues that can result in awkward conversation. But with Essential, you’re able to shop prescription products and talk to a medical professional discreetly from the comfort of your own home. Every prescription is reviewed by a licensed Canadian doctor or nurse practitioner, who are available for online consults and follow-ups 7 days a week. All medications are shipped in discreet packaging directly to your home within a few days of approval. To treat hair loss, Essential offers prescription finasteride 1mg and 5mg pills, dutasteride pills, topical finasteride, and topical minoxidil. To treat erectile dysfunction, Essential offers prescription sildenafil pills (the same active ingredient found in Viagra), as well as tadalafil (active ingredient in Cialis). We’ve helped thousands of men across Canada get the treatment they need without the hassle of seeing a doctor in person. Thank you all for allowing us to change up the healthcare game in Canada.

Contact info

4.8

Excellent

TrustScore 5 out of 5

733 reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 2 out of 5 stars

Way overcharged compared to what an…

Way overcharged compared to what an in-person pharmacy would charge.

Supposed to take 1/4 of a pill per day. Pill is impossible to split into 1/4's without reducing it to powder.

Not a great experience at all.

December 2, 2025
Unprompted review
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Reply from Essential Clinic

Hi Mitch,

Thank you for sharing your feedback. We are sorry to hear that your experience has not been as expected. We understand your concerns and would like to provide more information to help clarify.

Our pricing reflects not only the medication, but also the complete service we provide. This includes 24/7 support from our support and clinical team, as well as delivery coordination, packaging, and shipping logistics. We also strive to remain competitively priced with other online providers offering similar services, ensuring that our costs align with the comprehensive care and support we provide.

Regarding splitting the tablets, we can send you additional information privately to assist with this. Simply contact us using the email you registered with.

If splitting tablets is not convenient for you, you are always welcome to request whole finasteride 1 mg tablets instead. Just let us know and we will be happy to arrange this for you.

If you have any further questions or concerns, please feel free to reach out to our support team directly. We are here to help!

Rated 5 out of 5 stars

Trust Them

Customer for over a year. Very reliable. Receipts for prescription accepted by my private insurance company. Very trustworthy.

November 19, 2025
Rated 5 out of 5 stars

Great service

Easy and helpful website. The team at Essential Clinic seem to really care about my health and wellness now and in the future. I am very glad that I came to realize that there is help for my ED problems without a face to face appointment with my own physician. Top notch service and pricing. Thanks.

November 15, 2025
Unprompted review
Rated 5 out of 5 stars

Quality Service & Delivery

Straight forward and to the point. A reputable company providing consistent care. I have consistently had no issues whatsoever over the last year in receiving my medications.

November 5, 2025
Unprompted review

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