Really happy with the service provided! I had held off on hair loss treatment forever as I figured it would require a ton of tests or other things. Essential made it super easy as you just fill in yo... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Company details
- #1 of 6 best companies in Medical Clinic
- #3 of 16 best companies in Online Pharmacy
- #2 of 11 best companies in Online Prescription Medication Vendor
Written by the company
We're changing the way you see a doctor in Canada, starting with easily treatable issues like hair loss and ED. Essential offers medical consultations and Health Canada authorized treatments to help men overcome challenges with hair loss and erectile dysfunction. We know it’s not easy going to a doctor in Canada, especially if you need to speak about personal health issues that can result in awkward conversation. But with Essential, you’re able to shop prescription products and talk to a medical professional discreetly from the comfort of your own home. Every prescription is reviewed by a licensed Canadian doctor or nurse practitioner, who are available for online consults and follow-ups 7 days a week. All medications are shipped in discreet packaging directly to your home within a few days of approval. To treat hair loss, Essential offers prescription finasteride 1mg and 5mg pills, dutasteride pills, topical finasteride, and topical minoxidil. To treat erectile dysfunction, Essential offers prescription sildenafil pills (the same active ingredient found in Viagra), as well as tadalafil (active ingredient in Cialis). We’ve helped thousands of men across Canada get the treatment they need without the hassle of seeing a doctor in person. Thank you all for allowing us to change up the healthcare game in Canada.
Contact info
400-119 14th St NW, T2N 1Z6, Calgary, Canada
- essentialclinic.ca
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Clear Communication
Clear communication during prescription process and great response time
Customer service is amazing
Customer service is amazing, they get straight to the point and help you right away. I just started dutasteride to deal with my pesky crown thinning and they were quick to answer any doubts I had concerning the medication.
Accommodating staff
Accommodating staff. Quick response, very reactive.
Discreet and quick
Very discreet conversation with doctor and the fast responses from the team. Fantastic
Always quick but with care and…
Always quick but with care and informative health team.
They're quick and helpful
They're quick and helpful. No issue so far.
Quick responses
Very good service and friendly…
Very good service and friendly correspondence. There's no way I'd switch to another service.
My only regret is not finding essential clinic sooner
The communication was excellent, prompt and at times almost instanteous. I could have went to my family doctor but it seemed like an obvious choice to deal with a doctor who's more knowledgeable about my issue and has much more experience dealing with many patients who have been in the same boat as me. Above all the service is very discreet and convenient. My only regret is not finding essential clinic sooner. This is my second year using their services.
Amazing company
Amazing company, they are very helpful and professional and make sure to combat whatever issue you have, also they respond super fast to any doubts or questions
Great service and always keeps client…
Great service and always keeps client up to date.
Very professional and review my request…
Very professional and review my request in a timely manner, only had good experience so far.
the ease of interaction,no complicated…
the ease of interaction,no complicated forms...lol
Always on time
Always on time, always checking in to see how medication is working!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








