Having sought that once in a lifetime trip, I found a villa in Santorini that was not listed on the Essential Experiences website. So I was absolutely thrilled when I contacted them and they worked ha... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Having sought that once in a lifetime trip, I found a villa in Santorini that was not listed on the Essential Experiences website. So I was absolutely thrilled when I contacted them and they worked ha... See more
Company replied
On arrival the room was very clean with a few make up marks on pillows, hairs in the bed linen and in the shower tray. I raised this with the staff at the hotel via the WhatsApp function and we wer... See more
Company replied
Turkey was truly an memorable holiday! Given the current climate of the country & the natural disaster that did not take away from their kindness and hospitality. Very busy street that we stayed on so... See more
Company replied
Essential Experiences are great! We flew to Corfu for an all inclusive holiday. Unfortunately the hotel wasn’t what we were expecting. The staff were bad, the food was poor and our room wasn’t correct... See more
Company replied
Introducing Essential Experiences – your new travel companion, ready to make booking the perfect getaway as smooth as possible. From hotels, to flights and travel packages, our expert agents and online booking systems are at hand to create your bespoke Essential Experience. Now you can travel again, where on earth will you go next? 🌎 https://www.essentialexperiences.co.uk
5a Hamilton Place, W1J 7E, London, United Kingdom
Having sought that once in a lifetime trip, I found a villa in Santorini that was not listed on the Essential Experiences website. So I was absolutely thrilled when I contacted them and they worked hard to find an alternative or secure the one I chose. And they did it with style - they secured the villa I chose at a great price. The customer services team were helpful, thorough and efficient and I cannot highly recommend them enough. If you want first class attention to detail from a committed Customer Services team, this is the operator to use.

Reply from EssentialExperiences
On searching around for holidays to Japan for Christmas, I was recommended to try Essential Experiences. I made contact with the customer service team who were very helpful in offering advice with some recent changes in travel restrictions post covid which were still impacting Japan at the time.
They were also very helpful in providing flight and accommodation options. The trip was great and the booking information which detailed the flights, accommodation with maps etc was a nice touch. I used these as a reference point to stay organised as I stayed in multiple locations.
The accommodation options are varied and can cater to all budgets. I was very pleased with ANA Airlines who I had not flown with before. The accommodation was all conveniently positioned and very comfortable. I’ll definitely be booking with Essential Experiences in the future after such a positive first experience.

Reply from EssentialExperiences
Turkey was truly an memorable holiday! Given the current climate of the country & the natural disaster that did not take away from their kindness and hospitality. Very busy street that we stayed on so not the best if you're looking for a quiet get away but because I went with my family none of that truly mattered. The FOOD WAS AMAZINGGGGG! Like I'm still craving the grilled meat to this day. Would most defiantly recommend this travel agency to my friends

Reply from EssentialExperiences
I was very pleased with my recent purchase on Essential Experiences for the flight I booked. The booking process was very simple and fast, and I found all the details of my flight very clearly. Additionally, I was very happy to have been able to take advantage of the super good discounts thanks to the collaboration with saurus.com.
The Essential Experiences website is easy to navigate and has many flight and destination options to choose from. My purchasing experience was smooth, without any hiccups or issues. Additionally, I appreciated that the website offers various options to customize one's trip, such as the ability to add travel insurance or book a rental car

Reply from EssentialExperiences
This is my 3rd time booking with essential experiences. They are awesome, there was a planned strike to the airport we were flying too and the team sent us an email 5 days prior to the day of the booking to let us know and gave us all the contact details of their support team incase we needed to reach them our incase of any problem with our flights. Service 10/10, always a pleasure.

Reply from EssentialExperiences
Booking easy. Great hotel with lovely staff and hospitality.

Reply from EssentialExperiences
Used this travel company a few times with no issues at all and only great things to say!
Amazing unbeatable pricing on some hotels in Vegas and for another trip to Seattle. Super easy browsing and ordering experience and uniquely, they accept crypto payments!!
Live chat customer service helped me with some queries promptly and professionally, and they have ATOL protection for package holidays for peace of mind booking.

Reply from EssentialExperiences
I had a superb booking experience using their UK based customer support for a last minute business trip to Vegas for a group of business associates. I have to say that they are well prepared and very knowledgeable. It was a really good and efficient experience, accommodating some very complex requirements by the team. Highly recommended.

Reply from EssentialExperiences
Used EE to organise a great weekend in Bath for my wife and I, we stayed in the city centre in some fab accommodation. I have to say the customer service was really good and it all went really smoothly, will defo be using EE again. Thank you!

Reply from EssentialExperiences
I booked flights for 6 people on Essential Experiences to the south of France for a wedding in a few months. The search function was easy to use and I found it more transparent than Skyscanner (which pulls prices together, but then you have to book externally and oftentimes the prices are higher than on their search engine). I was able specify luggage requirements, what airline I wanted to travel with, and the time of day I wanted to go. A great feature was how I could toggle the leaving & returning airport to be the same, as I had searched for any London flights, but this meant I could guarantee I was flying in and out of the same airport rather than two on opposite sides of the city. The booking process was great, and gave me the opportunity to book a hire car as well as accommodation. While I didn't need to book a hotel as we are staying with family, there were some great choices across all price points.
The payment process was smooth and easy, and my confirmation email came through immediately. When I had some questions during the booking process, I used the live chat on the website and the team were very helpful - special thanks to Stuart and Joaquin for troubleshooting my questions!
Normally booking flights for 6 people is like herding cats, but Essential Experiences made sure I got the best flights and prices for my needs, and the attentive customer service was far better than what I have experienced with other online booking systems in the past. Next time I travel I'll definitely book with Essential Experiences!

Reply from EssentialExperiences
Booked a holiday to Dubai using Essential Experiences on-line. Found a great Deal for Hotel & Flights plus got an extra discount as they had a money off deal for Dubai Breaks at the time. No need to speak with an agent on the phone as the on-line platform was smooth and hassle free.

Reply from EssentialExperiences
Highly recommend
Our holiday was hassle-free and everything booked and as described. A beautiful holiday.

Reply from EssentialExperiences
This company is the proof that the best doesn't necessarily has to be the most expensive. When I travel, I like if everything is smooth,because that's the whole idea, to relax. And that's what I get when I use Essential Experiences.

Reply from EssentialExperiences
I have used Essential Experiences travel company on 3 occasions and have found the app extremely easy to navigate through. When speaking to their customer service department I have found them most helpful.
This is my third booking with this company and would highly recommend it.

Reply from EssentialExperiences
We used essential experiences to book a Xmas getaway to Edinburgh.

Reply from EssentialExperiences
I had to book a number of hotel rooms for a wedding late last year and the procedure was very easy. Any queries I had the agency helped and answered so quickly.
They will be getting my business for my future travel.

Reply from EssentialExperiences
I went to Rome with my family and the hotel was not to the best of standards. I contacted Essential Experiences and they changed my hotel and offered us advise on where to go site seeing.
It was so good to have a friendly voice at the end of the phone!

Reply from EssentialExperiences
Just had a fabulous long weekend in Rome booked with Essential Experience. Great hotel choice but what made it was the awesome customer service and communication. Even down to telling me there was a transport strike on one of the days so that I could plan ahead.

Reply from EssentialExperiences
Would like to thank the team on arranging my buisness trip from London to Las Vegas.
For the most part everything had gone smoothly and any issues (courtesy of the airline) was handled swiftly and professionally.
All the stress of arranging travel and acommodation was handled for me and I got to travel care free!

Reply from EssentialExperiences
We recently had an amazing trip to South Africa booked through the fantastic Essential Experiences! The navigation on the website and the booking process was seamless. Any questions we had were answered extremely efficiently by the knowledgeable customer services team and we throughly recommend booking through Essential Experiences.

Reply from EssentialExperiences
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.