Essex Bespoke Jewellery Reviews 52

Adam is approachable, knowledgeable and passionate about his craft.
Each enquiry has been answered promptly, with a written quote and description of the work entailed. The end result was a beautiful, reimagined bracelet!
I 100% reccomend Adam!

Outstanding experience from start to finish. The customer service was exceptional, with real care taken to understand exactly what I wanted. Their attention to detail and depth of knowledge were clear throughout, and they made the whole process smooth and enjoyable. The final piece was beautifully crafted and completely unique — I wouldn’t hesitate to recommend them.

From start to finish the whole process with Adam was brilliant. He is a joy to be around and I trusted him fully with every aspect. He collected and dropped off my ring on multiple occasions and has offered to clean both rings before our wedding day which is so lovely of him! I am in love with my bespoke wedding ring and the design process was made so easy! I can’t thank you enough!

Adam and EBJ were on hand from initial consult to completion and delivery, no issue too small or request too big, gave a real personal and professional touch throughout. Can’t thank them enough, the ring is stunning and exactly what I envisioned.

Essex Bespoke Jewellery have been nothing short of amazing from start to finish. Arran provided us with advice and guidance when we decided to refresh our wedding bands. Twenty years of wear and tear had taken its toll on my husband’s wedding band, but Arran made it look brand new again. He remodelled my diamond half-eternity band into a full eternity with such skill; the new half is barely distinguishable from the old. We can’t recommend Essex Bespoke Jewellery highly enough.

We approached Essex Bespoke Jewellery to help us transform some passed-down jewellery into our wedding bands, and we cannot thank Adam and the wider EBJ team enough. When they say “bespoke”, they truly mean it.

Adam was a consummate professional throughout the entire process, and the final result exceeded our expectations. The consultation offered an incredible range of options, and they genuinely took the time to understand what we liked (and didn’t like) to create rings that felt completely personal to us.

Communication was excellent from start to finish — we were kept informed at every stage, and the level of service remained exceptional throughout.

10/10 — we would highly recommend.

I had a brilliant experience with these guys , I came with a lot questions and was wanting to change / upgrade a few things with my purchase and they helped me every step of the way making a daunting task seem
Flawless , delighted with their help through WhatsApp making it very personal , I’d highly recommend for any one

From EBJ’s website I was able to choose exactly the ring I wanted thanks to great visualisation. They kept me informed of progress throughout the build and the end result is absolutely fantastic, and really good value for money.

I used this company to design and create an engagement ring for my girlfriend. I received very good communication and was kept up to date throughout the whole process.
The guys have great attention to detail, and patience when making small changes to the design.
The ring is perfect and extremely good value for money.
Super easy and stressfree service.
Thank you!

I cannot fault Adam at his professional service. Beautifully made jewellery made by someone you can fully trust! Thank you

Highly recommend! Top top service, was kept up to date throughout the whole process which was very easy and the final product is a show stopper! Thanks again!

Fantastic customer service from start to finish! I was kept undated throughout and communication with as excellent. The finished product is amazing. Extremely happy with the whole process. Would highly recommend.

I would totally recommend Essex Bespoke Jewellery and would use them again. We first met Arran who talked us through the options of an eternity ring for our 10th wedding anniversary. Nothing was too much trouble and he even came to our house. My current rings were cleaned and polished and were back promptly. I was kept informed through the whole process and Adam kindly hand delivered my ring. It’s perfect and Arran and Adam couldn’t have done any more. Thank you

It began with a pair of earrings I had cherished for over 30 years—worn, broken, but full with sentiment. They were a part of my childhood, filled with memories I wanted to preserve and pass on to my daughter. The idea of having them recreated felt incredibly personal and delicate. I knew it would take someone truly SKILLED to handle something so meaningful. What I received from Adam at Essex Bespoke Jewelry (EBJ) was far more than a new pair of earrings, it was a BEAUTIFULLY CRAFTED TRIBUTE that gave cherished memories new life.

From that FIRST piece, the journey naturally continued into three more thoughtfully crafted designs, making it a TOTAL OF FOUR special pieces. After the earrings, we moved on to the SECOND piece which was a custom tennis bracelet. Adam interpreted my vision with clarity and proficiency, sketching a fresh design that elevated the piece from a traditional style to something far more unique featuring a mix of pear and round diamonds that I ended up LOVING even more! The THIRD piece was another bracelet, dainty and minimal for everyday wear. The FOURTH and final piece to complete my collection for now (becomes very addicting as the creative possibilities are endless) was a pear-shaped necklace so delicately made it appears to float. Each design began with a hand-drawn sketch/CAD mock up, reflecting my vision and preferences, and evolved into something even more beautiful through his creativity and care.

There’s a unique power in creating something with intention, each step rich with meaning, my story embedded in every detail. It stands in clear contrast to store bought pieces, which often miss the warmth of personal touch and human connection. From the first conversation to the final delivery, the entire journey felt genuine, collaborative, and fully personalized. Adam provided HONEST GUIDANCE, embraced my vision, and brought it to life in a way that surpassed every expectation.

And for anyone who might be hesitant, DON’T BE! As someone who does a lot of research before committing to anything, especially something this meaningful, I can say with complete confidence: you can trust EBJ. This isn’t just bespoke jewelry by name—it’s a truly BESPOKE EXPERIENCE, rooted in craftsmanship, care, and a genuine passion for making your vision real! Thank you again!!!

From start to finish Arran at EBJ was an absolute gent and a true professional. I came to him with an idea for an engagement ring, he walked me through all the dos and donts and helped make the necessary changes. No question was too silly (there were a lot of them) and he even hand delivered the ring.

The ring is absolutely beautiful and surpassed my expectations - My Fiance is in love!

Needless to say I will 100% be back for some wedding rings in the near future :)

Essex Bespoke Jewellery have made me a beautiful full band diamond eternity ring. I knew the design that I wanted but I was very specific on the overall size that was needed! I sent all the info across of what I was after and they absolutely made it come to life! The communication with Arran throughout the process was excellent and the end result is just stunning, perfect 🤩 I would highly recommend them and use again in the future! Thank you for making my dream ring a reality 💎 😍

I had my wedding ring resized and cleaned and I could not be happier with the outcome. This is such a special ring and Adam was super professional, efficient and friendly, he kept me updated throughout the process. He personally returned the ring to my house with complimentary cleaning of mine and my partners ring and a little gift, a polish cloth. Would use Essex Bespoke Jewellery every time again, thank you!

Absolutely outstanding jewellers!! I stumbled across EBJ by chance and thank my lucky stars I did, after looking at run of the mill pendants made on mass with disappointing reviews I wondered whether there were any bespoke services that I could work with to create something from scratch.
As soon as I made the initial enquiry, Arran contacted me shortly after and was so open and understanding of what I was trying to achieve that I instantly knew I wanted to work with him, after realising what I wanted would’ve been out of my extremely modest budget, I said I would go away to consider my options and not once was there a pushy chaser or hard sale, instead he suggested alternatives and even recommended somewhere I would get a good price for selling some items I had decided to part with to fund the project.
Once I decided I wanted to go ahead it was important to me that some sentimental jewellery no longer worn would be refined and used in the pendant, which was no problem.
Then came the design, and what started as an initial pendant for my daughters become a bespoke designed piece that I had drawn by hand, and Arrans advice suggestions and knowledge of size and finishing touches was second to none. I trusted him completely.
I am absolutely thrilled with the finished piece and cannot wait to work with him again in the future.
I can’t recommend them enough, honestly it has been the most incredible experience. Thank you Arran!!!!

I wanted to buy a new wedding ring but didn't know exactly what I wanted. I found some that I quite liked at Tiffany and Cartier but none of them really jumped out as 'being the one'. Also, the thought of traipsing around jewellery stores filled me with dread.

I then spoke to Adam at Essex Bespoke Jewellery and wow, I'm so glad I did. I gave him the basic brief of what I thought I wanted but it was far from exact and instead I left the creative part down to him. Not long after our conversation he produced a 3D render of a platinum wedding band set with diamonds but quite subtle and classy and not over the top like some that I'd seen.

The moment I saw the images I knew it was exactly what I wanted. Over the following week or so we discussed the grade of diamonds (colour and clarity etc) to be used and also to ensure the right fit Adam provided me with some professional ring sizers (better than my silly thin ones from Amazon) all of which then gave me the confidence to place my order.

During the process of the ring being made, diamonds being set and polishing etc Adam provided me with photos at each stage which certainly helped to build the excitement of receiving my new ring but also the knowledge that it was being made just for me.

This week Adam personally delivered the ring to me at home and I am so impressed with the finished result - I can't stop looking at it!

I think the service that Essex Bespoke Jewellery offer is fantastic and a great way to buy jewellery to ensure you get exactly what you want without all the stress, hassle and leg work of going to high street jewellers.

Could not recommend these guys enough! Arran gave the best customer service and created the most beautiful bespoke wedding rings for us both. And the price was so reasonable for the service too! He also resized my engagement ring after the original manufacturer said it couldn’t be done - so was so chuffed with that! Would give 10 stars if we could!!!! Thanks so much Arran