Estateguru Reviews 1,514

TrustScore 1.5 out of 5

1.5

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Review summary

Created with AI, based on recent reviews

Looking at 153 reviews, most reviewers were let down by their experience overall. Many people expressed dissatisfaction with the payment and withdrawal processes, citing unexpected fees for transactions and inactive accounts. Customers also frequently mentioned issues with the pricing structure, finding it unfair and subject to arbitrary changes. Reviewers also reported significant problems with refunds, with many stating that their money was stuck for extended periods or never returned. The customer service was often described as unhelpful, and the website itself was criticized for technical glitches and poor functionality. Some people also felt that the recovery processes for defaulted loans were too slow and lacked transparency.

What people talk about most

Payment

Consumers express significant dissatisfaction with the payment process. Many reviewers report issues such as... See more

Price

Customers had negative experiences with price, primarily due to numerous and increasing fees. Reviewers... See more

Refund

Users describe negative interactions with refund processes. Many customers report significant delays in... See more

Service

Reviewers highlight significant dissatisfaction with the service. Many customers report a lack of... See more

Website

Clients share negative opinions on the website. Many reviewers describe the platform as the "worst ever,"... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Investing into various crowdlending platforms. This one's the most terrible experience. Loans stuck for years, money don't come back. They charge small investors for assets under management fee. If yo... See more

Company replied

Rated 1 out of 5 stars

It's handled like a scam: - several of the loans got bankrupt or its getting several years of reimbursement, altought the theoretical protection (collaterals/etc..). So the company just didn't have... See more

Company replied

Rated 1 out of 5 stars

Stay away from this total SCAM!!! Invested over a long time, since 2020. Everything started reporting default and none have been reported as recovered ever since! And no serious communication from an... See more

Company replied

Rated 1 out of 5 stars

Please don't spend your hard earned money on this business. If you have already put into estateguru and their defaulting loans, best to forget about it. Even if you get something back, you will realiz... See more

Company replied


Company details

  1. Investment Service
  2. Non-Bank Financial Service

Written by the company

Estateguru is Europe’s leading real estate investment platform, offering property-backed loans to small and medium-sized businesses, while providing attractive returns for thousands of investors who fund these loans. By connecting developers with investors, Estateguru helps bring to life real estate projects that make our living environments more modern, energy-efficient, and welcoming to live and work in. To date, the platform has facilitated over 7,000 projects with a total funded volume exceeding €850 million. More than 160,000 investors from over 100 countries have joined the platform, with an average historical return of 10.17%. Estateguru is licensed under the European Crowdfunding Regulation.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

2K reviews

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Replied to 92% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Absolute scam

Absolute scam. Again, being charged a 50 EURO inactivity fee since I haven't invested with this bs platform for over 24 months. DESPITE all my loans on there being defaulted. Then they take a 3 euro withdrawal fee for any withdrawal, even though it's barely worth a few euro. So on this month, for example, I got paid back 5 euro and I either lose all 5 due to the inactivity fee, or I lose 60% of it due to the withdrawal fee. Complete scam.

March 4, 2025
Unprompted review
Rated 1 out of 5 stars

Estateguru is a robbery - run away

Estateguru is a robbery, run away from them. Most loans are in recovery, particularly German loans, and for a very long time (think years). On top of that, they charge you 3€ for withdrawals and if you do not withdraw everything or invest, then they charge you 10€ per month for inactivity!! Neither of those charges existed when I invested my money. So tomorrow they could be even higher, if they feel like!! Wonderful business... for them!!!

March 4, 2025
Unprompted review
Rated 1 out of 5 stars

Abusive fees

AVOID putting your money there. They recently introduced 2 abusive fees:
1. They charge you 3€ every time you withdraw your available cash.
2. If you don't withdraw it, they charge you 10€ per month, as an inactive account penalty.

March 1, 2025
Unprompted review
Rated 1 out of 5 stars

Loan defaults for 2 years

Large amount of money (loans) defaulted. The worse part they are not recovered for almost 2 years now and THE WORST part, they are introducing higher and higher fees for not investing in their platform. Want to withdraw your 50 recovered euros? Pay 3 eur. And because I havent invested for 24 months now, they are charging me 50 eur per month!!!! Please avoid this company.

March 1, 2025
Unprompted review
Rated 1 out of 5 stars

Empty promises on defaulting loans

So you have all my "safe" loans (i've only invested in the safest loans you offer) defaulting and therefore never enough profit to invest in the primary market (minimum is 50 euros). All offers on your secondary market are defaulted loans, so basically you are stealing 10 euros every month from the tiny amount of profit that trickles in from the 18 percent of non-defaulted loans I've invested in, unless I "entrust" you with more of my hard-earned money???!!!!

February 2, 2025
Unprompted review
Rated 1 out of 5 stars

Lost €2.600 - thanks for nothing

Since years, my balance keeps at €2.600 "In Einholung", without any penny paid out. Even though i spread to "save" countries and so on.

How can you fraud that hard - and no one gets arrested at this company?!

February 1, 2025
Unprompted review
Rated 1 out of 5 stars

Very bad P2P

Very bad P2P, I invest on 10 platforms and this is far worst. 70% loans in default with extremelly slow recovery

January 25, 2025
Unprompted review
Rated 1 out of 5 stars

Can’t recommend

Overly excessive 3€ charge for withdrawals and 10€ monthly charge for "dormant" accounts... You lot have no shame!
Recover the loans in default and stop charging customers for your terrible management…

January 1, 2025
Unprompted review
Rated 1 out of 5 stars

Loss of 90% of invested amount in their…

Loss of 90% of invested amount in their so called conservative portfolio. So that tells you how well they know their market.
Got companies that never paid me back the interest and loan. Very disappointing company.
Cherry on top of the cake is that while they say they're invested in trying to get the money back, you need to keep your account opened with them and investing, while you wait for payments that never arrive. I waited 3 years.

January 18, 2025
Unprompted review
Rated 1 out of 5 stars

Broken Promises and Missing Funds

After making an investment, my loan unfortunately went into "default," as did the majority of others.

Several months later, I was persuaded to hold onto it with the assurance that recovery would occur within approximately eight months, following the sale of the collateral. However, a significantly longer period has passed, and there has been no update or response to my emails.

I strongly advise against using this platform, particularly given the availability of numerous alternatives that demonstrate superior business practices and reliability.

December 24, 2024
Unprompted review
Rated 2 out of 5 stars

The hope stil not die ?

In 2020-2022 it was a p2p platform with slow functiunality, but working. In last 2,5 years they became a refrigerator (hole ?) where are frozen (lost ?) investors money.
According the EstateGuru auto-expert opinion my portfolio was and still is well diversified, in reality 95% of my portfolio are defaulted.
Lack of trancparency, unclear answers from EstateGuru team,... and rising fees for investors... In difficult situation wrong steps ...
Maybe they will be able to recover, but we don't know when and how . The hope still not die ?

January 12, 2025
Unprompted review
Rated 1 out of 5 stars

Very bad

Other platform with very high default rate and little communication.
Plus added account inactivity cost and withdrawal fees.
The money it lost in the projects it wants to recover at the expense of investors.

Very bad

January 12, 2025
Unprompted review
Rated 1 out of 5 stars

Almost a year since my last review, no changes, funds still frozen

Almost a year since my last review, there has been zero progress from Estateguru's side. I have a loan that is due Since 5/1/2022 !!! My funds are frozen approximately 2,5 years, and whenever I contact them I always get the default answer that they are working on it.

On the contrary, I am investing in other platforms and they did give back the funds from frozen investments in a 24-month period. It was slow, but at least I got my investments back.

I am now sure, after all that time, that my money is lost and I will never get them back. Only a miracle can help I guess.

So, if you want to invest in that platform, keep in mind that in a period of crisis, your money will not be available.

January 7, 2025
Unprompted review
Rated 1 out of 5 stars

A scam, a pure fraud platform

"I am deeply dissatisfied with EstateGuru and their handling of my portfolio. While the performing loans may seem decent, I am trapped with a significant portion in non-performing loans in Germany. I was lured by the promise of higher interest rates, but now I'm paying the price.

EstateGuru has proven utterly incapable of recovering the equity on these defaulted loans. The German real estate market is a disaster, and their legal efforts are bogged down in bureaucracy. It's clear they lack the expertise to navigate these complex situations.

Their so-called "transparency" is misleading. They downplay the severity of the problem and offer empty promises of recovery. Their "credit policy changes" are too little, too late. I feel abandoned and ignored by EstateGuru.

The customer service is a joke. My "representative" is powerless and offers little more than platitudes. I have been repeatedly misled and feel completely let down by this platform.
I strongly advise against investing with EstateGuru. They are incompetent and unresponsive to the needs of their investors. it's a SCAM, a pure FRAUD platform"

January 3, 2024
Unprompted review
Rated 3 out of 5 stars

I used to be pretty confident about Estateguru

I used to be pretty confident about Estateguru from the very beginning. My history starts 3+ years ago and the first income of 1.01 euros. But, there are a few but. My portfolio default rate is 31% atm. The platform says my annual return is 9.64%. Which is quite fake, as my real calculated return is 4.17%. Now, reading all those negative feedbacks I'm concerned about my money.

January 2, 2025
Unprompted review

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