estilo-living.com Reviews 119

TrustScore 1 out of 5

1.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 2 out of 5 stars

Purchased a large dog bed from them. It took over 30 calendar days to receive the product. While that falls within their estimate, it’s on the high-end and took an insanely long amount of time. The pr... See more

Rated 1 out of 5 stars

False advertisement! I bought an outdoor light whose description listed it as being tempered glass and aluminium- when it arrived the entire unit is cheap nasty plastic with an equally nasty paint eff... See more

Rated 1 out of 5 stars

Ordered in November 2024, product never shipped or delivered. Contacted Estilo Living on several platforms, eventually they confirmed we would receive a refund on 23 Jan 25 - refund never issued, the... See more

Rated 1 out of 5 stars

Ordered pendant lights 4 weeks ago, still showing as "preparing order" in Shop Pay. I've emailed them several times requesting an update, then to cancel my order but have had no response. DO NOT ORDER... See more

Company details


Contact info

1.2

Bad

TrustScore 1 out of 5

119 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

If I could provide a 0* I would

If I could provide a 0* I would, placed a large order for lights and the order never came. I chased the company several times and received no response. Please don't use this website!

February 2, 2025
Unprompted review
Rated 1 out of 5 stars

Another scam story

Another scam story. Wish I had checked this site first. Ordered a lamp as a house warming gift on Jan 15th/25. My friends had already bought their own so I cancelled the order. Was charged the $148 for the lamp but received a famous Kimberley e-mail saying the refund was being processed. As of July 17th, no lamp, no refund. Total scam company!

January 15, 2025
Unprompted review
Rated 1 out of 5 stars

Paid for 2 light fittings never received

Paid for 2 light fittings. Never arrived. Customer services stung me along until I hit the 120 day visa refund limit (I thought it was a longer period) at which point they ghosted me.
100% fraudulent company.

April 10, 2025
Unprompted review
Rated 1 out of 5 stars

If I could give this company a 0 then I…

If I could give this company a 0 then I would.
I spent $700NZD on a light fitting. It never arrived and when I contacted the customer service department I was strung along for months, with the promise of a refund that never transpired. I wish I had checked trust pilot beforehand. It looks like this company is a scam.

December 18, 2024
Unprompted review
Rated 1 out of 5 stars

Scam website

Scam website - do not order! I ordered silk pillowcases in November. After 3 weeks they gave me tracking number and quoted me another 45days for delivery. Waited and waited. Contacted the company and was reassured it was on the way but long delivery times. In January I asked for a refund as it was past the 45day delivery period. The company is no longer replying to my emails. It is now April and no refund and no item. Complete scam avoid, avoid, avoid.

April 16, 2025
Unprompted review
Rated 1 out of 5 stars

Scam! Avoid

I ordered a lamp shade that was taking weeks and weeks to arrive. When I requested to cancel the order and get refund they agreed which I was pleasantly surprised with, but the refund never came and they stopped answering my emails. Avoid, it's definitely a scam website.

February 10, 2025
Unprompted review
Rated 1 out of 5 stars

I ordered a product on 11 October.

I ordered a product on 11 October.
After a month, I was told that the product was being delivered.
After 2 months, the same thing happened.
In February I asked for a refund, but no response.
Today is 2 April and I have received neither product nor refund.
Thuggish methods.

April 2, 2025
Unprompted review
Rated 1 out of 5 stars

Linen sheets $200+ never arrived

Linen sheets $200+ never arrived

Do not buy anything from here. It is a complete scam. I wish I had have read these comments before purchasing. Will now try and get my money back through VISA. How can people do this to others??

January 3, 2025
Unprompted review
Rated 1 out of 5 stars

SCAM!!

If I could give a score of 0, I would. This site is a SCAM. I ordered lamps in September and received a fake tracking number a month after placing my order. The only way to contact the company is by email, and it takes them three months to reply. When you ask for a refund—silence. I had to go through VISA to get my money back. I should have checked the reviews before ordering. NEVER buy from this site!!!!!

March 20, 2025
Unprompted review
Rated 1 out of 5 stars

Terrible

I seem to be the only person that actually received an order but it was 2
Months in the making and one of the items was completely wrong. No response to emails, so yes this company is scamming people. Website down but still sending emails. We should pursue directors who are perth based so they dont start another scam

November 8, 2024
Unprompted review
Rated 1 out of 5 stars

Scam

Scam , Scam Scam,
Still waiting for a dog bed ordered in September.
They responded said it was on its way . Big Lie

March 10, 2025
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look