etcclothing.co.nz Reviews 

182
•
TrustScore 3.5 out of 5

3.3

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Review summary

Created with AI, based on recent reviews

Considering 177 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently highlight the unique designs, comfortable fit, and excellent warmth provided by the various clothing items available in the catalog. Many loyal buyers also appreciate the durable fabric quality that easily lasts for several years and regularly receives wonderful compliments from people around them. Some reviewers were not happy with significant delivery delays on pre-orders and a frustrating lack of timely communication from customer support representatives. A number of customers also mentioned ongoing issues regarding poor garment construction, unexpected fabric materials, and unhelpful responses when seeking assistance for problems.

What people talk about most

Product

Consumers find product to be a mixed experience, as long-time buyers express frustration over delayed... See more

Order

Clients share ambiguous opinions on order experiences, with some consumers reporting great satisfaction... See more

Quality

Customers had ambiguous experiences with quality, as many loyal consumers praised the durable fabrics,... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service, as opinions are sharply divided.... See more

Customer service

Users describe ambiguous interactions with customer service, as opinions are sharply divided among consumers... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I really rate the ETC clothing itself but the absolute shambles of pre orders has been beyond a joke. They FINALLY have got more staff on board and are dealing with the issues. I'm pretty disappointed... See more

Rated 2 out of 5 stars

I have been an ETC customer since 2018. I have a huge amount of clothing, it once was my go to. However now the quality and customer service has dropped. Questions about quality and asking for real li... See more

Rated 5 out of 5 stars

Absolutely love every item I have purchased! My hoodies are Devine, nice thick and fleecy material to keep you warm on these wintery days. The colour's and certain patterns are what sold me.. Siz... See more

Rated 5 out of 5 stars

Have been a customer for many years. The quality of the clothing is fantastic and lasts so well. The ETC are fantastic to deal with I see alot of comments regarding pre orders and sadly that's the... See more


3.3

Average

TrustScore 3.5 out of 5

182 reviews

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No history of asking for reviews

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3.3

All reviews

(182)

182 reviews in the last 12 months

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Rated 5 out of 5 stars

I'm a long time customer of ETC…

I'm a long time customer of ETC Clothing and absolutely love this brand. The quality is amazing and I often am asked where I got it from. I've had some pieces for years, and they still look great. The communication from the ETC is clear. I can already see that my latest order will be here next week! ❤️

August 7, 2026
Unprompted review
Rated 5 out of 5 stars

AHMAZING!!

AHMAZING!!!

Ive been buying from etc for a while now absolutely love the clothes good quality some of the peices I have brought i still have 5 years
later! Some of the pre orders take a while but with this world its to be expected and it's so worth the wait!!
Love etc it's part of my everyday clothing choices

July 31, 2026
Unprompted review
Rated 4 out of 5 stars

NZ business ❤️ etc

Besides being slow and lack of communication at times (mostly due to shipment delays) I finally received my orders and love the size and materials also ordered some cute key chains towards presents for the ladies I know ❤️ supporting nz businesses

June 12, 2026
Unprompted review
Rated 5 out of 5 stars

Love this company!!!!

All my clothing is amazing. I get compliments all the time. Great quality, has never faded.
Great communication when items are delayed outside of their control ( a typhoon!!!)
I will continue to buy these beautiful items from an NZ company.

August 7, 2026
Unprompted review
Rated 1 out of 5 stars

Used to be a die heart fan but got so…

Used to be a die heart fan but got so tired of the owners winning on FB trying to justify taking peoples money for products not even shipped out of China yet and then trying to make it everyone elses problem and this happend and thay happend!!!!!!, there is a way to do business and this is for certain not the right way.

August 7, 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely love ETC

Absolutely love ETC ! Almost my entire wardrobe is ETC. Awesome designs and I always get compliments on my pieces

August 5, 2026
Unprompted review
Rated 5 out of 5 stars

Highly Rate

Wonderful company. Great small business where creativity and design is done by an actual person. I rate highly!

August 7, 2026
Unprompted review
Rated 5 out of 5 stars

I love buying my clothes off ETC

I love buying my clothes off ETC. Clothing and service are of the best quality. I highly recommend ETC. Always get compliments when wearing their clothing. Never had a problem with delivery-quality-or communication. ETC-you ROCK!

August 1, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing business

Amazing business, absolutely love all my orders from here but have to say my fave is my shoes that had my grandads spitfire plane transfered onto them. Love those shoes! Thanks Etc 😊

August 7, 2026
Unprompted review
Rated 5 out of 5 stars

Love an ETC addict

Ive been buying from ETC for about 6 years now, always find the quality amazing with fresh 1 off designs by a REAL NZ Mother, sometimes you have to wait abit longer but thats why its called a PRE Order... Long time supporter love the clothing

June 11, 2026
Unprompted review
Rated 5 out of 5 stars

Etc is amazing to deal with….& has quality clothing…

Etc is amazing to deal with….. love love love everything about there products quality & communication….. I own a business & it’s hard to please everyone…. But etc has been nothing short of amazing…. Every item I have purchased i absolutely love…..From there dresses & skirts to the travel bags handbags & wallets ….. I was so happy with the quality I purchased a handbag & wallet to give away to my customers instore ….Thank you etc for being so amazing….& all the hard work & talent you put into your designs….

August 7, 2026
Unprompted review

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