etcclothing.co.nz Reviews 

182
•
TrustScore 3.5 out of 5

3.3

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Review summary

Created with AI, based on recent reviews

Considering 177 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently highlight the unique designs, comfortable fit, and excellent warmth provided by the various clothing items available in the catalog. Many loyal buyers also appreciate the durable fabric quality that easily lasts for several years and regularly receives wonderful compliments from people around them. Some reviewers were not happy with significant delivery delays on pre-orders and a frustrating lack of timely communication from customer support representatives. A number of customers also mentioned ongoing issues regarding poor garment construction, unexpected fabric materials, and unhelpful responses when seeking assistance for problems.

What people talk about most

Product

Consumers find product to be a mixed experience, as long-time buyers express frustration over delayed... See more

Order

Clients share ambiguous opinions on order experiences, with some consumers reporting great satisfaction... See more

Quality

Customers had ambiguous experiences with quality, as many loyal consumers praised the durable fabrics,... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service, as opinions are sharply divided.... See more

Customer service

Users describe ambiguous interactions with customer service, as opinions are sharply divided among consumers... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I really rate the ETC clothing itself but the absolute shambles of pre orders has been beyond a joke. They FINALLY have got more staff on board and are dealing with the issues. I'm pretty disappointed... See more

Rated 2 out of 5 stars

I have been an ETC customer since 2018. I have a huge amount of clothing, it once was my go to. However now the quality and customer service has dropped. Questions about quality and asking for real li... See more

Rated 5 out of 5 stars

Absolutely love every item I have purchased! My hoodies are Devine, nice thick and fleecy material to keep you warm on these wintery days. The colour's and certain patterns are what sold me.. Siz... See more

Rated 5 out of 5 stars

Have been a customer for many years. The quality of the clothing is fantastic and lasts so well. The ETC are fantastic to deal with I see alot of comments regarding pre orders and sadly that's the... See more


3.3

Average

TrustScore 3.5 out of 5

182 reviews

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3.3

All reviews

(182)

182 reviews in the last 12 months

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Rated 5 out of 5 stars

My first was a design I loved

My first was a design I loved which was no longer available and Lesh made one especially for me.
Had a few orders since, yes some took longer than desired, but happy as when they arrived. Waiting for the email to say its on its way for my latest order...but worth the wait.
Quality is great

August 8, 2025
Unprompted review
Rated 5 out of 5 stars

Made my order online

Made my order online , where the delivery time was advised. Been buying from the company for years, never had any issues. Occasionally there will be a delay in delivery, these are usually due to circumstances beyond the owners control.

July 24, 2026
Unprompted review
Rated 5 out of 5 stars

Quality

Quality, comfort, modern and awesome range of styles and sizes. I love the hoodies both winter weight and the light ones, only wear etc 3/4 pants in summer and the only thing "bad" I could say is the trakies I got are too warm. I've been wearing this brand for 6 years now. The hoodies still look new and much to mine and my husband's shock I even wear dresses by choice from etc.

August 7, 2026
Unprompted review
Rated 5 out of 5 stars

Love ETC

Hi, I have been ordering etc clothing for the last 7yrs and I have never had a problem with products or order delivery times/service and if I ever did they were understanding and fair, got things sorted.. Lesh love ur stuff, kep ur head up, I got chu 🙂💜

August 7, 2026
Unprompted review
Rated 5 out of 5 stars

I love my ETC gear

I love my ETC gear! Yes, we do occasionally have to wait, but so worth it.
The compliments I get when I wear the gear (almost every day!)are great
Its comfortable and easy to wear, and looks great, with such fun designs.
I am an ETC addict.
Lesh and the team have always been really accommodating and honest when asked about the whereabouts of orders.
Better to support a small Kiwi business than an overseas website.

August 7, 2026
Unprompted review
Rated 5 out of 5 stars

Fan fav

Have been with Etc since almost the start .
Amazing clothing . Yes some times can take a little longer to get to you but well worth it in the end .
Will buy again and again fav online clothing store.

August 7, 2026
Unprompted review
Rated 5 out of 5 stars

Love love love ETC Clothing!

Love love love ETC Clothing!
Have brought for myself & both of my kids, we all love our ETC.
Great quality & love supporting a NZ business that supports other NZers (when ETC do their Poppy collection in the lead up to ANZAC day they donate from each item sold to NZ RSA).
Lesh, keep making the amazing designs that you do, love your work.

August 7, 2026
Unprompted review
Rated 5 out of 5 stars

I have bought from this business…

I have bought from this business multiple times and have only ever had fantastic experiences. The items are exactly as described, the quality is great, and they work incredibly hard to look after their customers. It’s a wonderful business to support, and I will absolutely keep buying from etc. Highly recommend!

December 1, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent quality clothing

Excellent quality clothing, some things are beyond their control but the wait is always worth it if buying a preorder. Super fast shipping and great communication if ordering products they have in stock. I love my etc ☺️

August 7, 2026
Unprompted review
Rated 5 out of 5 stars

A fabulous small NZ business

A fabulous small NZ business who creates quality products. Lesh is honest and open about any hiccups with shipping. Life happens and it has made one of my orders delayed. However, all my other orders have been delivered in a timely manner. I will continue to support etc as I love their clothing. Highly recommended.

August 31, 2025
Unprompted review
Rated 5 out of 5 stars

I preordered the beautiful peony…

I preordered the beautiful peony handbag and wallet set, although this pre order took a long time to arrive, longer than expected as soon as they had news of arrival time they communicated this through Facebook and the website, I understand delays as I work in the freight industry and know things happen beyond a small business’ control. While this has been my only purchase through the business itself I have brought many second hand items and also love the clothing. The handbag has been my best handbag ever! Fits all my kids crap I have to carry around and whatever hubby decides he wants me to carry and it’s is absolutely stunnng! Love this brand and trust worthy small NZ business.

April 24, 2026
Unprompted review
Rated 5 out of 5 stars

Great quality clothing

Great quality clothing that lasts for years!
I’ve been buying clothing from ETC clothing for around 8 years and I still have my original pieces.
It’s always been worth the wait for items I’ve preordered. Information about preorders is very clear on the website including what ship the preorders are on.
My current favourite item is a vintage floral bomber.

August 7, 2026
Unprompted review

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