Eternal Collection (Scotland) Reviews 5,234

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, frequently highlighting the excellent craftsmanship and value of items like jewelry and silk scarves. Many people appreciate the wide selection available, especially the unique clip-on earrings, and find the prices reasonable. The delivery service is also frequently commended for being fast, efficient, and well-packaged, with items often arriving in beautifully presented boxes. However, some customers expressed a desire for a wider variety in certain product lines, such as specific shapes for earrings or larger clip-on earring options. A few people also mentioned missing the previous blue gift boxes.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the excellent quality, good value,... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the high standard of... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praised the quick delivery, with... See more

Based on these reviews

Rated 5 out of 5 stars

Great customer service. Have ordered items many times in the past & Unfortunately one of the earrings on my latest order was faulty. However, after contacting the Company another pair of earrings w... See more

Rated 5 out of 5 stars

I could not resist two beautiful Swarovski, shaped crystal necklaces, each with a sterling silver pendant chain - one in a shade of green I particularly like and the other in a lovely pinky red. It... See more

Rated 5 out of 5 stars

After choosing the Casino Royal Yellow Enamel Clip On Earrings they arrived quite quickly in a beautifully presented little box which was very impressive as well as the quality and value. They are ver... See more

Rated 5 out of 5 stars

Excellent and speedy service. All items are well made. They are excellent for small Christmas gifts and they have many novelty items which are tiny enough to go into home filled Christmas Crackers, w... See more


Company details

  1. Jewelry Store
  2. Costume Jewelry Shop
  3. Fashion Accessories Store
  4. Gift Shop

Written by the company

Eternal Collection offers exclusive costume jewellery and beautiful accessories including scarves, scarf rings, brooches and giftware. We are well-known for our extensive collection of stunning yet ultra-comfortable clip-on earrings. Many items are handmade using Venetian Murano Glass, Swarovski crystals and AAA-grade pearls.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

5K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Lovely products from a lovely company

I have been buying beautiful clup eerings from Eternal Collection for over 20x years. Their wide range of products are well described, good quality, very reasonably priced & stylish. Susan & Pauline (the owner) are lovely, efficient, helpful & friendly. The customer service is second to none, so much appreciated in today's automated & inpersonal climate.

January 27, 2026
Rated 5 out of 5 stars

Exceptional Service

I have been buying jewellery from this company for many years, and their service is exception (going above and beyond!). The quality of the products are excellent. Thank you.

December 29, 2025
Rated 5 out of 5 stars

Hello i was looking for a pearl…

Hello i was looking for a pearl necklace set for my Mother and found this gem of a Company .
The pearl set arrived I was so pleased quick delivery lovely packaging the prices are really good as they are real fresh water pearls .
I would highly recommend this Company .
Regards Helen

December 18, 2025
Rated 5 out of 5 stars

Great customer service.

Great customer service.
Have ordered items many times in the past & Unfortunately one of the earrings on my latest order was faulty. However, after contacting the Company another pair of earrings was despatched immediately, without any quibble or fuss. Replacement item arrived today.
Thank you.

November 23, 2025
Rated 5 out of 5 stars

Pearl necklace

The delivery was very quick and good. However as the item is a Christmas gift I am unable to make any comment regarding the quality of the item.

November 23, 2025
Rated 5 out of 5 stars

Pearl necklace and pendant on Eternal Collection’s website

I was looking at pearls on the Eternal Collection website, they have a wonderful range, and decided on the Regal, a beautiful two strand necklace and then an AAA Akoya pearl and black cubic zirconia pendant caught my eye - I purchased both and do not think that I could have found these quality items at such reasonable prices elsewhere.
Teresa

October 24, 2025
Rated 5 out of 5 stars

Purchases from Eternal

Every item is sent individually wrapped. All the goods are of a very high standard. I have had no complaints from people that I have sent the items too as presents - the all love them as they unusual.

October 19, 2025
Rated 5 out of 5 stars

Casino Royal Yellow Enamel Clip On Earrings

After choosing the Casino Royal Yellow Enamel Clip On Earrings they arrived quite quickly in a beautifully presented little box which was very impressive as well as the quality and value. They are very pretty and were a present for a ninety-five-year-old lady. She loves them and is delighted with the gift.

October 21, 2025
Rated 5 out of 5 stars

Excellent company making lovely items…

Excellent company making lovely items of costume jewellery and silk scarves. Their items are lovely and they are a very efficient company with excellent customer focus. The items are brilliant for gifts and for filling crackers for a more personal Christmas touch.

October 18, 2025
Rated 5 out of 5 stars

Beautiful earrings

Beautiful earrings. Better than the pictures! Arrived quickly by post. They were so lovely and well made that I ordered two more pairs for my daughter who had admired them. A go to company for clip on earrings.

September 19, 2025
Rated 5 out of 5 stars

Beautiful colours and convenient clasp

I love the colours of my two recent necklaces- one was pale green and the other turquoise- both go with my tops. They are just the right length for my neckline. Best of all they have a magnetic clasp which is so easy to manipulate. Both came in beautiful boxes with a protective lining.

July 23, 2025

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