Fantastic friendly and professional company. Love their products. Customer service is speedy and second to none. They go above and beyond to assist. Fast delivery. Would thoroughly recommend.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Great customer service. Quality product. Fantastic value. Bought gold amethyst cardigan chain to use on a wedding suit, looks very stylish. Needed the same in silver chain, none available on websi... See more
Great customer service. Have ordered items many times in the past & Unfortunately one of the earrings on my latest order was faulty. However, after contacting the Company another pair of earrings w... See more
Eternal, whose plain pearl earrings I have purchased several times as these, an essential part of my dress do get lost from time to time, are totally reliable. Their prices are reasonable and the serv... See more
Company replied
Company details
Written by the company
Eternal Collection offers exclusive costume jewellery and beautiful accessories including scarves, scarf rings, brooches and giftware. We are well-known for our extensive collection of stunning yet ultra-comfortable clip-on earrings. Many items are handmade using Venetian Murano Glass, Swarovski crystals and AAA-grade pearls.
Contact info
3 Blair Cottages, Blair Atholl, PH18 5SG, PITLOCHRY, United Kingdom
- 01796 481680
- mail@eternalcollection.co.uk
- eternalcollection.co.uk
4.7
Excellent
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I purchased 2 pairs of earrings
I purchased 2 pairs of earrings, forget me not style. Lovely little earrings. Delivery was quick and well packaged.
July 20, 2024
Very promptly sent out to me and…
Very promptly sent out to me and beautifully packaged as usual 😊
July 26, 2024
My order arrived very quickly and…
My order arrived very quickly and everything was in order, as expected.
I have recommended Eternal Collection to my friends in Chile
July 13, 2024
Well made and nicely packaged product.
July 11, 2024
I ordered before 1pm no deliver next day as paid for
I ordered before 1pm
I paid for next day delivery
The items aren’t being delivered next day!!
I needs the items urgently such poor service
July 10, 2024
Reply from Eternal Collection (Scotland)
Good morning, thank you for leaving a review, without this we would not be aware of any problems.
On checking your order, it was placed on the 31st of July at 4:24pm, our cut off time for Special Deliveries is 11am. It was shipped yesterday (1/8/24) and is due for delivery today.
If you no longer require the items you may refuse the package or alternatively send it back to us for a refund.
I will drop you an email as well.
Kind regards
Heather
They were a gift for a dear friend She…
They were a gift for a dear friend She loved them thank you
July 17, 2024
Beautiful jewellery and fantastic service
Ordered several items which were lovely.
Wanted to change one item and received fantastic service. Jewelry is fantastic and service is brilliant.
July 17, 2024
Easy to order and quick delivery and…
Easy to order and quick delivery and the item I ordered didn’t disappoint! H . J .
July 6, 2024
Excellent service.Very pleased with…
Excellent service.Very pleased with products.Would recommend.
July 13, 2024
Can’t fault the service
July 11, 2024
Lovely gift
Easy to use website. This was bought as a gift and the recipient loved it. They said the colour and finish was excellent
July 4, 2024
BEAUTIFUL ORIGINALS
THE CLIP-ON EARRINGS I'VE JUST BOUGHT ARE THE LEAST EXPENSIVE ON THE SITE. I BOUGHT THEM BECAUSE I HAVE BOUGHT THEM BEFORE, AND THEY ARE BEATIFUL, LONG- LASTING, UNLIKE ANY DESIGN I HAVE ELSEWHERE SEEN, IN EXCELLENT TASTE, COMFORTABLE, HAPPY.
July 10, 2024
Excellent service each time quality of…
Excellent service each time quality of jewellery Excellent and beautifully made they are beautiful thankyou.
July 10, 2024
I have ordered multiple times and the…
I have ordered multiple times and the Customer Service always personable reliable pleasant and efficient!
July 8, 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.