Eternalcrafted Reviews 42

TrustScore 3.5 out of 5

3.5

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Rated 1 out of 5 stars

I bought the Eternal Rose Box on the 8th of November 2024 and have not heard anything yet from the company despite sending multiple e-mails. The e-mail account is ends @gmail.com and that prove to me... See more

Rated 5 out of 5 stars

Found picture on facebook and worried with the postal address sent a message to you and you replied straight away and fixed it up. Thank you it was a beautiful surprise anniversary present.

Rated 5 out of 5 stars

Eternalcrafted, Was great to work, I had issues on my part, and Eternalcrafted, helped me with caring, skillful knowledge. I would suggest Eternalcrafted for Special gifts or just say "I love yo... See more

Rated 4 out of 5 stars

Love at first glance I just received my order it will be a Christmas present for my sister and brother in law can't wait to see their reactions ❤️ ❤️ ❤️

Company details

Written by the company

Our passion lies in crafting custom products that not only tell stories but etch them into the fabric of eternity. Through our unique and personalized products, we give you the means to immortalize your most special moments, making them last for generations to come.


Contact info

3.5

Average

TrustScore 3.5 out of 5

42 reviews

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Rated 1 out of 5 stars

Dissatisfaction with the ineptitude of customrr

My problem is that I purchased the street sign print as a gift for my grandson and new bride. You the shipping address wrong then made me have track down the package in Fort Worth Texas. So my grandson had to go to the post office to pick it up. Then you have the gall to send an email to me with Jesse Rhodes being asked for a review.

July 19, 2024
Rated 5 out of 5 stars

Very happy with what I purchased

Very happy with what I purchased. At first it was incorrect. My fault and theirs and when it was discussed with them. They fixed it and corrected the mistakes and sent it to me. Very happy and appreciative of the willingness to make it right.

April 23, 2024
Unprompted review
Rated 5 out of 5 stars

Beautiful, I love it!

Website is easy to navigate. Service is quick. Delivery was good. Product is beautiful! It is exactly what I ordered. I am very satisfied with my purchase.

March 20, 2024
Rated 1 out of 5 stars

All my information was sent to another…

All my information was sent to another customer including my canvas and personal address. When I reached out and I stated that my stuff was sent to the wrong address and the person personally contacted me on my phone was completely IGNORED. They just wanted to know if I wanted a refund or the item sent out to me. Never once apologized about sending my information to another customer.

February 22, 2024
Eternalcrafted logo

Reply from Eternalcrafted

Hey Nick,

We are very sorry that there has been an issue with the order. This is incredibly rare and is due in part to human error. We really value your business and are happy to ship you a new canvas for free of issue you a full refund.

Rated 5 out of 5 stars

Eternalcrafted

Eternalcrafted,
Was great to work, I had issues on my part, and Eternalcrafted, helped me with caring, skillful knowledge.

I would suggest Eternalcrafted for Special gifts or just say "I love you" to that Special person.

Bubba

March 2, 2024
Unprompted review
Rated 5 out of 5 stars

Great company, & customer service

I can not put to words how happy I am with this company. They did such a great job, and wonderful customer service. I would definitely buy from them again. My wife loved the canvas for Valentine's day. Thank you again for everything.

February 23, 2024
Unprompted review
Eternalcrafted logo

Reply from Eternalcrafted

Thank you James, we are really happy to hear that your wife loved the canvas!

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