Still waiting for my item. Got an email asking about my engraving but they had the wrong details. This alone took 4 days. Pointed out that the details on the order were not mine which they said woul... See more
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the roses are beautiful, they smell like real flowers, but the packaging damages their beauty, since it has a white foam stick to hold it, which covers the decorative box where the roses come. becaus... See more
Company replied
Was a bit smaller than I had anticipated for the price, on top of having to pay a ton of duty at my doorstep as I am from Canada. No big deal however, when I opened the package one of the roses was co... See more
Company replied
I was forced to pay an extra $100 when my roses were delivered. You could have told your customers this prior to order, but you chose not to. Not only will I never be ordering again, I will be sure to... See more
Company replied
Company details
- Gift Shop
- Corporate Gift Supplier
- Decoration and Interior Design Store
- Dried Flower Shop
- Flower Designer
Written by the company
Eternal Roses® brings luxury roses to everyday life by preserving real fresh roses and creating arrangements that are perfect for home decor or floral art!
Contact info
705 Bedford Ave, 11710, Bellmore, United States
- 8884402255
- sales@eternalroses.com
- eternalroses.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from Eternal Roses®
I contacted the provider and informed…
I contacted the provider and informed them of address issue. I was replied to that it would be taken care of. On the day of delivery not only did they not fix the address, now I needed purchase another product to temporarily replace the gift she would not be getting

Reply from Eternal Roses®
A bit disappointing
A little disappointed because when the flower had arrived, most of the outer layers of petals had fallen off during shipping.

Reply from Eternal Roses®
Ordered an eternal rose and when it…
Ordered an eternal rose and when it arrived some of the leaves and petals were missing.

Reply from Eternal Roses®
Most wonderful flowers and great…
Most wonderful flowers and great combination

Reply from Eternal Roses®
I was forced to pay an extra $100 when…
I was forced to pay an extra $100 when my roses were delivered. You could have told your customers this prior to order, but you chose not to. Not only will I never be ordering again, I will be sure to never recommend your products and make sure people know about my very negative experience. Thank you.

Reply from Eternal Roses®
21st. Birthday Gift
This was a gift for our daughter who is turning 21 but is away at college. She absolutely loved her roses and necklace.

Reply from Eternal Roses®
They look and smell amazing
They look and smell amazing. Just thought they were going to be alittle bit bigger. But fast delivery!

Reply from Eternal Roses®
I sent these to my sister after having…
I sent these to my sister after having surgery. She was so elated to receive them. She said they were packaged beautifully and the roses smelled wonderful. A great way to send flowers that truly last. I have four different Eternal Roses that my son gifted me and I love them. One is about 4 years old and I’m still enjoying them. A truly lovely gift!

Reply from Eternal Roses®
Placement of information
Placement of information. You put all your advertising and information on the back of a personal note I wrote and now it's unusable. I'm no writer but a card is ruined if your plugging the site on the back of it

Reply from Eternal Roses®
I recieved my rose today and it looked…
I recieved my rose today and it looked nothing like the picture. The rose was small and already wilting. I ordered this for my first valentines gift and was expecting more. The packing is nice but the quality of the flower looked like I had it for months already and didn't even fill the box

Reply from Eternal Roses®
More beautiful than I thought but still…
More beautiful than I thought but still not as beautiful as the woman I bought it for

Reply from Eternal Roses®
I emailed all of the emails that were…
I emailed all of the emails that were provided about the issue with the shipment.
No one replied to me for 2 weeks.
I received email about my shipment only after I texted Instagram “eternal roses”
The shipment of the item took 3 weeks
Awful experience, my friend received her bday present after 2 weeks from her bday even tho I ordered the item 1 week before her bday.

Reply from Eternal Roses®
The only reason I’m not giving this a 5…
The only reason I’m not giving this a 5 star rating is that having sent the flowers to a loved one recovering from a hospital visit, I never actually got to see them (the roses) in person. The order process and delivery process went well and your follow up was excellent. I hope to see your product up close and personal someday soon so I can give you the full five stars!

Reply from Eternal Roses®
When my roses arrived they were damaged…
When my roses arrived they were damaged upon opening the box. I contacted customer service and I thought this issue would be resolved quickly. However, I was asked to return the flowers I received on Friday January 28th with a return label that wasn't emailed to me until Monday January 31st. By that time I was already out of town and by waiting to go through the process they recommended it would have been past the time I need to give them to my wife on her birthday February 4th

Reply from Eternal Roses®
Great gift
Used eternal roses for a few gifts through the years, they are always beautiful and delightful!

Reply from Eternal Roses®
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