Ethel & Co Reviews 244

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Ethel & Co products are just beautiful & they make your home smell amazing! It’s so refreshing to buy a fragranced candle/wax melt at a reasonable price that actually works! The attention to... See more

Rated 5 out of 5 stars

Whilst there are many candle /melts businesses out there, I love Ethel and co because of their unique and subtle way of introducing you to luxury, earthiness and just simplicity. How you can combine a... See more

Rated 5 out of 5 stars

Ordered a rhubarb and elderflower reed diffuser after smelling it at a friends house. Truly is the best one I’ve ever purchased. We have a large open room and the smell fills the whole area. Everyone... See more

Rated 5 out of 5 stars

I have been a customer of Ethel & Co for about 18 months now and keep coming back for more! These products are amazing! Any other candle I buy doesn't live up to these ones, they burn very cleanly (th... See more

Company details

  1. Candle Store

Written by the company

Hand poured candles


Contact info

4.9

Excellent

TrustScore 5 out of 5

244 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic fragrances

As always brilliant service, fantastic fragrances that last and fill an open plan kitchen, dining room & lounge! Would never use any other candles or wax melts now I’ve found Ethel & Co! Also great value for money!

October 6, 2020
Unprompted review
Rated 5 out of 5 stars

Beautifully packaged candle and boxed…

Beautifully packaged candle and boxed matches which arrived promptly. The ‘Amalfi Coast’ candle smells divine, in fact, so divine it was a present and I’ve kept it for myself.... oops!

October 5, 2020
Unprompted review
Rated 5 out of 5 stars

Buy small businesses

I purchased 4 different wax melts from Ethel and co on my first order . I enjoyed all of them beautiful long lasting smells. My second order was a selection of candles. The amber jars are lovely and the smells just as strong as the melts. My favourites so far Fresh coffee and Provence

October 4, 2020
Unprompted review
Rated 5 out of 5 stars

Fabulous companywould highly recommend ethel&co

Fabulous company. Products are utterly fabulous and with so many yummy scents you are spoilt for choice. All scents are wonderful and last to the very end.The products are packaged beautifully and customer service goes above and beyond.

September 25, 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic products and unbeatable scents!

Fantastic products and unbeatable scents, we found Ethel & Co at a market last year and have ordered a further 3 times including gifts for others. Great service and love to be able to support small.

September 22, 2020
Unprompted review
Rated 5 out of 5 stars

The best

Really, really good candles. Seem a bit expensive but they are worth it.

September 17, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent quality

First I must say what excellent customer service! Thank you!
I have amber candles, diffusers and recently purchased the frosted glass limited edition jar! I am very pleased with how quick the fragrance has entered the room upon opening and is not too overpowering in my cloakroom but strong enough for a big space! Excellent quality, sometimes hard to know which one to choose if you can’t smell before ordering but I have not been disappointed with any of the fragrances they are very well balanced! And live up to the description! Santorini is so sweet and I’d say pretty! Rhubarb is my favourite for the kitchen. After cooking I light the candle. Thank you ‘Ethel and co’ my house smells amazing! Xxx 😍

September 4, 2020
Unprompted review
Rated 5 out of 5 stars

Whilst there are many candle /melts…

Whilst there are many candle /melts businesses out there, I love Ethel and co because of their unique and subtle way of introducing you to luxury, earthiness and just simplicity. How you can combine all these elements I do not know , it’s a gift I’m sure . I hold these purchases dear to my heart as unknowingly Or unknowingly,Ethel and co makes my home fragrance happy, especially during these turbulent times xx

August 30, 2020
Unprompted review
Rated 5 out of 5 stars

The perfect treat for ME

I ordered wax melts in the calm scent with a candle burner and, I know it’s a bit early, but the advent candle in Christmas spice. They arrived well and beautifully packaged and it was a treat to open the box. I have used the wax melts in my new bathroom and they add a luxurious calm to my bath time🛁. I can’t wait now for the advent countdown and may also by the Christmas spice wax melts.

August 28, 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look