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Rated 5 out of 5 stars

Couldn't find Mama Sita's Caldereta Mix in the UK at a reasonable price ... until Google found EthicMixx for me! Order arrived very quickly, process was easy and communications re progress excellent.... See more

Rated 5 out of 5 stars

Excellent Service, fresh foodstuffs and on-time delivery. I would also state that they are quite responsive when there is any complaint and they act promptly. I would say as feedback keep it up. Also,... See more

Rated 5 out of 5 stars

Excellent customer service Had few issues , but quickly sorted Could not ask for better reaction Generally Good are in good quality. Excellent prices as I am living in a small town about 2 to 3... See more

Rated 5 out of 5 stars

Highly recommend, I was so happy to find these products online, I made EfoRiro soup. The plantains were nice and big but did ripen very quickly so we had to eat the lot within 3 days but otherwise the... See more

Company details

  1. Online Food Ordering Service
  2. African Goods Store
  3. Asian Grocery Store
  4. Grocery Delivery Service
  5. Grocery Store

Written by the company

African & South-East Asian online grocery store. We deliver to all parts of the UK and mainland Europe. Free delivery available - T&C's apply.


Contact info

4.8

Excellent

TrustScore 5 out of 5

94 reviews

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Rated 3 out of 5 stars

Improved delivery

Overall, my experience was much better, than previous times, in terms of the courier delivery

APC overnight delivery service, delivered, when they said they would, and I got email and text notifications, on the day with a 2 hour delivery window

In terms of the items, I was really disappointed. The Eniola Ijebu garri, was just like normal garri, as it was not sour enough and I found pieces of string in them, also the plantains, were the size of large bananas, so I did not feel they were value for money.

I also wish, that the larger bags of dried goods like garri, had sealable tabs so that they are easier to store

All in all it was OK

June 5, 2021
Unprompted review
Rated 5 out of 5 stars

My order got to me in Scotland fresh…

My order got to me in Scotland fresh and in time. My second time ordering from this site. They let you know if there's a change in the date of delivery or items not available. Happy customer here😘.

June 3, 2021
Unprompted review
Rated 5 out of 5 stars

Friendly service

Online ordering was easy and efficient. Better still was the friendly advice I received when I telephoned. Goods were of good quality and delivered on time. An improvement to the service would be the ability to choose the required quantity of a product rather than be limited to a prescribed amount.

April 10, 2021
Unprompted review
Rated 3 out of 5 stars

My Guava arrived rotten

My Guava arrived rotten. I'm highly disappointed especially when I was thinking High of this establishment only for them to sell me rotten fruits.

April 6, 2021
Unprompted review
EthnicMixx logo

Reply from EthnicMixx

Thank you for your feedback. I am sorry that you have had this experience with us. We do our outermost to ensure that only the freshest fruits are sent out to our customers and I am sorry that the guava did not reach you as intended. Please do reach out to us via email so we can either process a refund or find a way suited to you to make up for it. Best regards.

Rated 5 out of 5 stars

My Shopping Experience with Ethnicmixx

I have been shopping with Ethmicmixx for just under 3 years now and I have never been disappointed.

You get what is advertrised. You get what you order.
They also have an impressive range of African (especially Nigerian and Ghanian foods) and Asian food condiments.

March 29, 2021
Unprompted review
Rated 5 out of 5 stars

It is always a pleasant experience…

It is always a pleasant experience shopping on Ethnicmixx. You get what you see & order, no gimmicks. Anything missing or not in good condition, call their customer service and they will immediately resolve the issue. I highly recommend them for your African, Caribbean and Asian foods. Try and see for yourself. Cheers

March 23, 2021
Unprompted review
Rated 5 out of 5 stars

I am so pleased with everything I…

I am so pleased with everything I ordered for, the yam was really good and tasty, everything is as expected. The beans is too expensive though. But your goods are generally affordable and delivery was fast and cheap too. I will definitely order again, especially yam, garri and plantain.

March 16, 2021
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Highly recommend, I was so happy to find these products online, I made EfoRiro soup. The plantains were nice and big but did ripen very quickly so we had to eat the lot within 3 days but otherwise the order was perfect, will definitely use again soon.

March 15, 2021
Unprompted review
Rated 5 out of 5 stars

Would highly recommend

Very good, came as expected. I was updated about my order and it came on time. Happy with the service and posting and packing also especially of the meats.

March 9, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Excellent Service, fresh foodstuffs and on-time delivery. I would also state that they are quite responsive when there is any complaint and they act promptly. I would say as feedback keep it up. Also, it would be cool to increase your selections in meat and poultry varieties. And ensure there is high availability of Moi Moi leaves, as I do enjoy them. Thanks.

March 4, 2021
Unprompted review
Rated 4 out of 5 stars

Very easy to order and delivery was…

Very easy to order and delivery was quicker than expected. Although they say 3-5 working days, I actually received my order within a couple of days.

February 25, 2021
Unprompted review
EthnicMixx logo

Reply from EthnicMixx

Thank you for your review Michael.

Rated 5 out of 5 stars

Very good customer service.

The customer service was very good. I particularly like Esther and Paula.
The products where very fresh and excellent presentation.

February 25, 2021
Unprompted review
EthnicMixx logo

Reply from EthnicMixx

Thank you for your review Linda.

Rated 3 out of 5 stars

Please desist from ordering your ‘iru’…

Please desist from ordering your ‘iru’ from the supplier as I had to throw away a whole pot of amazing soup cooked with your iru and it had loads to stones in it. I bought 3 packets and went to check the other 2 and they also contained small stones about the same size as the iru seeds. I was and still am totally upset at the waste of the soup because of this and also had to throw away the other two packets. What a complete waste of money and also dangerous as the stones could have cracked my teeth. Although your online ordering was good as well as delivery, I am scared to order from you again

February 15, 2021
Unprompted review
EthnicMixx logo

Reply from EthnicMixx

Thank you for your feedback. I am really sorry about your experience with the Iru, we are on the lookout for a new brand and will let you know once we have the new stock online. I understand that the team have refunded the cost of Iru to you. If there is anything we can do in addition to help, please do not hesitate to reach out to us directly.

Rated 5 out of 5 stars

I always order my African groceries…

I always order my African groceries from here. Lovely staff and fast service.
Highly recommended!

February 2, 2021
Unprompted review
EthnicMixx logo

Reply from EthnicMixx

Thank you so much for your feedback. I will pass on your message to my colleagues.

Rated 5 out of 5 stars

Excellent

First time customer. My order was delivered very quickly. The yam, plantains and pepper I ordered where all fresh and and in good condition. And the other packed items where excellent also. I will be ordering from them again.

February 1, 2021
Unprompted review
EthnicMixx logo

Reply from EthnicMixx

Thanks so much!

Rated 3 out of 5 stars

Arrived on time

Arrived on time. But had to throw away spinach. It was basically black. Yuck!
Meats and fish were good. Stayed frozen.

I would order again mainly spices and frozen. Never fresh.

January 28, 2021
Unprompted review
Rated 5 out of 5 stars

Really excellent customer service

Due to the eu border issue, my order was delayed by 2 weeks. When I called to complain the team handled it well and provided a follow-up and reasonable solution. Everything was in top condition except the perishable (due to the delay).

January 7, 2021
Unprompted review

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